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NTL/Telewest at it again! Make the call and save some cash...

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Comments

  • I currently have:

    2MB Broadband with NTL - £25
    BT Phone Line - £10
    Homecall/Pipex for call charges - £5-10 per month
    SKY TV - Full package - £43

    Grand total: £78 a month minimum

    I think the broadband speed has been upgraded to 4MB but they haven't notified me yet. I rang SKY 4 months ago and they gave me the full package for £20 but have continued to charge me £43, when I ring them they have no record of my calling 4 months ago. B'stards!

    NTL are now offering their 3 for £30 package to existing customers, so I have rang them about it and, with no haggling yet, for £30 they will offer me:

    1MB Broadband
    Cable phone deal
    Cable TV - basic package

    If I remember to use 1899 on the phone then I think this is a good deal.

    What do you think?
  • BexTech
    BexTech Posts: 4,772 Forumite
    Remember with cable phone when using 1899 you must use the 0808 access number, and instead of being 3p per call it is 1p/min plus 3p.
    It's PAC not PAC Code, it's MAC not MAC Code, it's PIN not PIN Number, it's ATM not ATM Machine, it's LCD not LCD Display, it's DVD not DVD disc... It's no one not noone, It's a lot not alot, It's got not gotten... Panini is the plural of panino - there is no S!!
    (OK my English isn't great, the sciences, maths & IT are my strong points!)
  • crystal64
    crystal64 Posts: 229 Forumite
    Part of the Furniture Combo Breaker
    I just phoned ntl as my 3 months free talk unlimited 24 was finishing.

    I have 1mb broadband £9.99
    digital base pack & telephone £22.50
    talk unlimited 24 free
    family pack £8.00

    no hard sell offered me straight away talk unlimited 24 for 6 months & family pack for half price for 6 months but to phone in 3 months to see how i am gettiing on saving £18.00 per month.
    Call retentions on 0800 052 9403 the staff are very nice. Make that call its worth it no discount on broadband as already got discount.
  • Tom_Saunders
    Tom_Saunders Posts: 436 Forumite
    I am with Telewest.

    Current deal
    2mb Internet £17.99
    line rental £11.00
    talk unlimited £14.50

    Total cost £43.49

    I just phoned them and said about the sky deal so they priced matched and I got the same deal £21.00 for 6 months !!

    That's less than half price !

    Happy days........

    :money:
    nothing.
  • Jummy
    Jummy Posts: 692 Forumite
    I gave NTL a call earlier and asked if they would match the Sky offer of 6 months free movies.
    They eventually said yes and the movies are now on in my house.
    The sky offer has been extended till August 31st.
    :)
  • divadee
    divadee Posts: 10,609 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have just called ntl as have had problems with my bills past couple of months. They are all sorted now, also enquiried about offers as threatened to go to talk talk and i got offered following

    family pack and talk unlimited 24 (all landline calls day and night) for £24.50 a month for 12 months

    4mb unlimited broadband for £12.50 a month for 12 months.

    was quite pleased with this deal as £37 a month for everything is not bad in my eyes.

    They had mucked up my broadband this month same as others doing the 10mb offer and then tried to charge me £34.99 when told i wouldnt be. Called them up a couple of weeks ago and said no its all sorted and you will only have to pay us £24.99 today was told im £8 in credit :confused: so dont owe them anything!!!!

    I did the honest thing and told them that was wrong and i should of owed them £24.99 this month, but they said nope nothing we can do about it, we cant take the credit off you, i said what if you charge me double next month and she said no not possible. She did thank me for my honesty so hopefully next months bills will be correct and for the next 12 months provided no changes should be ok (i wont hold my breath though :D )
  • felix65
    felix65 Posts: 446 Forumite
    ntl phone rental £5.50 plus tALK 24 FREE

    THIS is the deal i just got , but they wouldnt budge on the 17.49 10mb broadband,, any one know is essex area can get 16mb speed
    Val :)
  • alared
    alared Posts: 4,029 Forumite
    Have never been with NTL but would like to go with them for Broadband only.
    What`s the best deal I could get and how do i go about it.
    Is there a non 0845 number for sales inquiries.
    Do they supply a modem or isn`t one needed for cable.
    All help appreciated.
  • mobilegossip
    mobilegossip Posts: 1,163 Forumite
    alared wrote:
    Have never been with NTL but would like to go with them for Broadband only.
    What`s the best deal I could get and how do i go about it.
    Is there a non 0845 number for sales inquiries.
    Do they supply a modem or isn`t one needed for cable.
    All help appreciated.


    http://www.home.ntl.com/icat/broadband
  • tandeh
    tandeh Posts: 104 Forumite
    are you a new customer, how did you get the deal
    save me money not time
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