DCBL letters ..... forum group thread

beamerguy

fisherjim said:

And how many time do we see "all our sites have been audited by the BPA" lie

YUP, I would imagine even the BPA realise they are not fit for purpose

It all went "skirt up" when Troy was running it, they never recovered ?

Skoobie114

Hi all,

 

Today I received a letter from Direct Collection Bailiffs Limited (DBCL) froma OCN from 12/2016.

The charge relates to “not parking within the bays correctly” in a free of charge car park. I also no longer own this vehicle if this makes a difference.

 

The letter states along the lines of:

Notice of Debt Recovery – Unpaid parking charge of £160.00

You have an unpaid parking charge and direct collections bailiffs limited have been instructed to collect the outstanding balance on behalf of our client, The parking charge was issues because the vehicle was parked in contravention of the terms and conditions outlined on the signage as agreed by the driver when the vehicle entered and parked on private land

failing to make payment - you now have 14 days from the date of this letter to either pay the outstanding amount or call us to discuss repayment, failure to do so will result in us recommending to out client the commencement of legal action against you'

It says on the bottom of the letter this case is not subject to high court or bailiff action

 

First off, I have read the newbie thread and have no intention responding to DCBL directly.

I am under the impression that I now need to send an email/post a SAR to UKPCLimited as follow to: DPO@ukparkingcontrol.com or write to us: Data Protection, UK Parking Control Limited, Union House, 111 New Union Street, Coventry CV1 2NT

 

[Your full address]

[Phone number]

[The date]

[Name and address of the organisation]

Dear Sir or Madam

Subject access request ( Data Protection Act 2018 / General Data Protection Regulations (GDPR) )

[Your full name and address, any previous address/names and any other details to help identify you and the data you want.]

Please supply the data about me that I am entitled to under data protection law  relating to myself.

- ALL photos taken
- all letters/emails sent and received, including any appeal correspondence earlier
- if the car park was Pay and Display, ALWAYS ask for a PDT machine record from that day, of payments made (VRNs can be partially redacted but insist on getting this; follow it up if they refuse).
- all data held, all evidence they will rely on, and a full copy of the PCN, NTK
- and a list of all PCNs outstanding against you and/or this VRN, and remind them that any claim must be for all PCNs, not several separate claims

If you need any more data from me to confirm my identity please let me know as soon as possible. It may be helpful for you to know that data protection law requires you to respond to a request for data within one calendar month.

If you do not normally deal with these requests, please pass this letter to your Data Protection Officer, or relevant staff member. If you need advice on dealing with this request, the Information Commissioner’s Office can assist you. Its website is ico.org.uk or it can be contacted on 0303 123 1113.

Yours faithfully

[Signature]

 

Reflecting on the above I have a few questions:

-          Is this the correct process?

-          Is the information above correct?

-          Should I include copies of ID and if so what ID do I include?

-          Is there anything else I should be asking?

 

 

Second point: is based on land management. Should I contact the store manager or is this out of their power? Should I send an email/phone/letter the land owner asking for the PCN to be dropped and if so how do I go about this, what do I ask, what do I/do I not include in this and is this route likely to be successful? Can I still complain to management of land despite it being years later? – I cant seem to find the details for land owner via the gov website where else can I look>

 

Final point: Is this likely to end up with a CCJ against me?

 

Additional questions: What next i.e. will I receive another letter/s? will I receive a court claim? Will they just forget about this and leave me alone? Or is this likely to persist until I either pay or defend it in court?

 

Coupon-mad

Yes looks fine, send a SAR and no sending any photo ID, obviously, not a driving licence or passport to a rogue parking firm!

Second point: is based on land management. Should I contact the store manager or is this out of their power? Should I send an email/phone/letter the land owner asking for the PCN to be dropped and if so how do I go about this, what do I ask, what do I/do I not include in this and is this route likely to be successful? Can I still complain to management of land despite it being years later?

 Of course you want to urgently try a landowner complaint, and examples are easy to find in the first link at the start of the NEWBIES THREAD first post - the first link there takes you to a very long-running thread called 'Successful Complaints About PPCs'  

If it's a retail park you Google it to find who runs the place, probably a managing agent like Savills.

Final point: Is this likely to end up with a CCJ against me?

No.  Impossible if you follow ALL advice here, don't ignore a court claim & directions and don't move house without telling the scam ex-clampers.

Skoobie114

Also what are the chances of the supermarket instructing UKPC to cancel the ticket if i complain and kick up a fuss with them? i will persist emailing them daily to resolve the issue - is this likely to succeed?

Thanks 

D_P_Dance

Many of thes e PPC bays are very small, read this

https://www.theaa.com/breakdown-cover/advice/parking-space-size

and complain to your MP./

UKPC have form and their signs are pants, read these

https://forums.moneysavingexpert.com/discussion/5972164/parking-eye-signs-oxford-road-reading

A judge earlier this year made these comments

"This signage contains a huge amount of wording, in varying fonts. There are

between 650 ta 700 words, by my rough count. it's well known that the average
reading speed of most adults is aground 200 to 250 words per minute. On the basis
however that this is reading a sign and there are many technical words, it would
probably take an average reader about 3 to 4 minutes to read everything on the
sign. The key part however is found be found some 140 words into the text. It is in the
middle of the sign and it says this, in capitals, then below it is a lower sized font
referring to the £100:"   DJ Harvey

Skoobie114

thanks for this i will retain if it goes to court - appreciated 

SM1709

 we would like to pay the costs of the original parking fine of £60.00 

As payment wasn't made or we were not made aware of this parking fine within 14 days, this then increased to £100.00 The further costs are due to the length of time this debt has been outstanding and fees from the collection agency. UKPC have informed us that the parking area was a warden-controlled area and a parking ticket was placed on your vehicle at the time of the offence and UKPC will have this information if you require further clarification and evidence.

This is the update I’ve have, still not heard from UKPC themselves, so they are offering to pay £60 but it’s still £160. I’d rather the fine be removed - what shall I do? Accept this offer - but it means paying this bent company!! 

KeithP

SM1709 said:

 we would like to pay the costs of the original parking fine of £60.00 

Who are you saying would like to pay? I guess it is not you who would like to pay?

Clarity is important.

SM1709

Sorry, this was the restaurant 

SM1709

I don’t really want to accept this offer from them, as it will feel like I’m accepting liability. 

I haven’t heard from UKPC themselves, but the restaurant seems to have. Should I go back and say can you pay UKPC directly and settle it between themselves?