Neon Reef - any views?

Patr100

I am moving hopefully in a couple of weeks so can't quite make any switch just yet , but when I do a quote, their tariff rates compared to most others and my current supplier, NF are absurdly cheap. Something like nearly a third less. 
I suppose aside from any tolerable lack of service, if they get into real trouble we can switch or customers will be transferred to another supplier  but I cannot see the low tariffs I am being offered  on their website (one fixed for a £30 exit fee, one variable without) being sustainable  with the trend being that energy prices are going up substantially everywhere else.

matelodave

That may be true, but why not take advantage whilst you can. I'm with Neon Reef at the moment and apart from Symbio or Enstroga who would cost me an extra £80-£90 everyone else is nearly £300 a more.

I've been going with the cheapest for the past ten years. Although there's a bit of inconvenience when they go bust (I've had three go under) I reckon I've easily saved several thousand pounds over that time compared with some of the big six (or seven) tariffs.

Shedman

Hopefully if NR do go bust (although I'd rather they didn't as just switching to them) it will be in the summer rather than start of next winter. Come May/June they will be entering the twilight 2 years of supply period which, like rockstars at 27, seems to the age at which new entrants expire.  At least then the extra costs of whatever tariff you get SOLR'd to won't be so onerous what with the lower consumption during summer.  

However, I'm expecting NR to pull the latest tariffs imminently (which is why I've gone for fixed)  and replace them with higher ones esp as Symbio now have

Patr100

matelodave said:

That may be true, but why not take advantage whilst you can. I'm with Neon Reef at the moment and apart from Symbio or Enstroga who would cost me an extra £80-£90 everyone else is nearly £300 a more.

I've been going with the cheapest for the past ten years. Although there's a bit of inconvenience when they go bust (I've had three go under) I reckon I've easily saved several thousand pounds over that time compared with some of the big six (or seven) tariffs.

Yes, I would likely go for them but I can't switch to an address I'm not actually in yet.
If I switch now, all the details and the gradual switching would be for my current home, which I expect to be out of by the end of this month. I've sent them a message to see how practical that would be.

You can only change suppliers from the day you become responsible for the property. Switching will normally take about 21 days, so you’ll have to pay at least one bill with the current supplier.

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/moving-home-your-energy-supply/moving-home-dealing-with-your-energy-supply/#:~:text=You can only change suppliers,bill with the current supplier.

Patr100

Shedman said:

Hopefully if NR do go bust (although I'd rather they didn't as just switching to them) it will be in the summer rather than start of next winter. Come May/June they will be entering the twilight 2 years of supply period which, like rockstars at 27, seems to the age at which new entrants expire.  At least then the extra costs of whatever tariff you get SOLR'd to won't be so onerous what with the lower consumption during summer.  

However, I'm expecting NR to pull the latest tariffs imminently (which is why I've gone for fixed)  and replace them with higher ones esp as Symbio now have

Yes. I am inclined to fix for a year as that is still very cheap from them so I have contacted them just now to see if I can start the switch so it applies to my new home (not a new build) - the process will still need to take a few weeks from the new place current supplier which I am informed by the house sellers is EDF.
But I think I will have to wait til I get in there:

You can only change suppliers from the day you become responsible for the property. Switching will normally take about 21 days, so you’ll have to pay at least one bill with the current supplier.

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/moving-home-your-energy-supply/moving-home-dealing-with-your-energy-supply/#:~:text=You can only change suppliers,bill with the current supplier.

Shedman

Patr100 said:

Shedman said:

Hopefully if NR do go bust (although I'd rather they didn't as just switching to them) it will be in the summer rather than start of next winter. Come May/June they will be entering the twilight 2 years of supply period which, like rockstars at 27, seems to the age at which new entrants expire.  At least then the extra costs of whatever tariff you get SOLR'd to won't be so onerous what with the lower consumption during summer.  

However, I'm expecting NR to pull the latest tariffs imminently (which is why I've gone for fixed)  and replace them with higher ones esp as Symbio now have

Yes. I am inclined to fix for a year as that is still very cheap from them so I have contacted them just now to see if I can start the switch so it applies to my new home (not a new build) - the process will still need to take a few weeks from the new place current supplier which I am informed by the house sellers is EDF.
But I think I will have to wait til I get in there:

You can only change suppliers from the day you become responsible for the property. Switching will normally take about 21 days, so you’ll have to pay at least one bill with the current supplier.

https://www.citizensadvice.org.uk/consumer/energy/energy-supply/moving-home-your-energy-supply/moving-home-dealing-with-your-energy-supply/#:~:text=You can only change suppliers,bill with the current supplier.

Don't forget to check the Referrers section of these forums for a referral link to get £25 credit if you do go with NR

Patr100

They did reply promptly (today) but I will wait til I am moved in as no guarantee the broadband will be activated
on the day expected, which would make switching or progress  follow ups harder.

The switch will take 21 days to be completed from the date we receive your registration. It is advised to contact the current supplier and provide your details and moving in date otherwise they will object to the switch and this will delay your transfer.

venomx

Thinking of switching to Neon Reef. Are they any good  ?

Also do they do Gas too ? On the quote form it only mentions Electric

molerat

They don't do gas.  Look at Zog for that, pretty much at the top of the list and currently their 2 year fix is very close in price to the 1 yr.

venomx

Neon Reef don't do economy 7 ( although I did check the E7 box when getting a quote )

Does that mean it's the same rate during the day as it is during the night ?