Neon Reef - any views?

Shedman

They were supposedly getting BG to collect any debit balances (presumably as a collection agent on behalf of the administrators), but no sign of anything on that front yet.

woeestme

Hi, I'm a NR casualty.  Back in early Dec, I was moved to British Gas Evolve 'Variable' tariff, which I think is the Standard tariff.  Valid til 31st July.

I've crunched my numbers into an energy comparison provider but it seems I'm on the lowest tarrif already.

What can people advise before any changes on 31st March?  Thanks.

ivanleo

woeestme said:

Hi, I'm a NR casualty.  Back in early Dec, I was moved to British Gas Evolve 'Variable' tariff, which I think is the Standard tariff.  Valid til 31st July.

I've crunched my numbers into an energy comparison provider but it seems I'm on the lowest tarrif already.

What can people advise before any changes on 31st March?  Thanks.

Have a read of this https://forums.moneysavingexpert.com/discussion/6313358/bg-zero-fix-october-22/p1

Dephead2004

Anyone tried to log into the NR account lately? I get a warning from chrome that it's not private and encryption and the security https is off

BUFF

Dephead2004 said:

Anyone tried to log into the NR account lately? I get a warning from chrome that it's not private and encryption and the security https is off

I was getting similar in Opera last night.

ghostwriter

Still no final bill for me either.

The British Gas website says it was updated yesterday but I can't see any change https://www.britishgas.co.uk/solr/neon-reef.html

LtMike77

ghostwriter said:

Still no final bill for me either.

The British Gas website says it was updated yesterday but I can't see any change https://www.britishgas.co.uk/solr/neon-reef.html

Not looked at the page for some time but maybe this bit is the update?

"We also wanted to let you know that because you are on a variable tariff, the price of your energy will be going up when the new Ofgem energy price cap changes on 1st April 2022."

Shedman

LtMike77 said:

ghostwriter said:

Still no final bill for me either.

The British Gas website says it was updated yesterday but I can't see any change https://www.britishgas.co.uk/solr/neon-reef.html

Not looked at the page for some time but maybe this bit is the update?

"We also wanted to let you know that because you are on a variable tariff, the price of your energy will be going up when the new Ofgem energy price cap changes on 1st April 2022."

I see that they are now showing the Welcome to BG tariff on the BG tariff information pages and on the Tariff info on the accounts as having

Price Guaranteed Until   not applicable

whereas previously it was showing

Price Guaranteed Until    31 July 2022

Somewhat disingenuous and underhand I would say.

Fortunately I took a screenshot of the original guaranteed one (and have had it confirmed by a chat agent with a transcript) so I like to see how they are going to deal with the numerous complaints that come in after April 1st if they don't hold the tariff.

brewerdave

Shedman said:

LtMike77 said:

ghostwriter said:

Still no final bill for me either.

The British Gas website says it was updated yesterday but I can't see any change https://www.britishgas.co.uk/solr/neon-reef.html

Not looked at the page for some time but maybe this bit is the update?

"We also wanted to let you know that because you are on a variable tariff, the price of your energy will be going up when the new Ofgem energy price cap changes on 1st April 2022."

I see that they are now showing the Welcome to BG tariff on the BG tariff information pages and on the Tariff info on the accounts as having

Price Guaranteed Until   not applicable

whereas previously it was showing

Price Guaranteed Until    31 July 2022

Somewhat disingenuous and underhand I would say.

Fortunately I took a screenshot of the original guaranteed one (and have had it confirmed by a chat agent with a transcript) so I like to see how they are going to deal with the numerous complaints that come in after April 1st if they don't hold the tariff.

On my account page ,it now says tariff ends on 4/2/22 and guaranteed til 4/2/22 !!!

I still have kept the original email which has 31/7/22 as end date.

Shedman

brewerdave said:

Shedman said:

LtMike77 said:

ghostwriter said:

Still no final bill for me either.

The British Gas website says it was updated yesterday but I can't see any change https://www.britishgas.co.uk/solr/neon-reef.html

Not looked at the page for some time but maybe this bit is the update?

"We also wanted to let you know that because you are on a variable tariff, the price of your energy will be going up when the new Ofgem energy price cap changes on 1st April 2022."

I see that they are now showing the Welcome to BG tariff on the BG tariff information pages and on the Tariff info on the accounts as having

Price Guaranteed Until   not applicable

whereas previously it was showing

Price Guaranteed Until    31 July 2022

Somewhat disingenuous and underhand I would say.

Fortunately I took a screenshot of the original guaranteed one (and have had it confirmed by a chat agent with a transcript) so I like to see how they are going to deal with the numerous complaints that come in after April 1st if they don't hold the tariff.

On my account page ,it now says tariff ends on 4/2/22 and guaranteed til 4/2/22 !!!

I still have kept the original email which has 31/7/22 as end date.

Strange...but that's also just how NR used to show it on mine (incrementing every day) even though it was a fixed tariff through to June 22, although on my stepdaughters they showed the end date as being the correct end date for her fixed tariff (not that that matters anymore....😥)