Welcome to the new Forum!

d123

I have to agree, this forum is now broken beyond use, what a mess this upgrade has made. Even simple things like trying to use normal mode on an iPad Pro (which defaults to an oversized mobile version). I reported this weeks ago and the resolution appears to have been removing the desktop/mobile option.

Utterly pathetic.

d123

waamo said:

LadyDee said:

Worse is that people are posting on threads which were started years ago and keep bringing them up to the top of the board.  There have been no improvements made for many weeks now so I'm not holding my breath.

I think, sadly, it's broken beyond repair. Since day one certain pages crash for me with no sign of a fix. Posting is difficult too.

Looking at recent site rankings and statistics the number of people viewing the forum has absolutely dropped off a cliff since the new design was implemented.

It's a real shame that the providers of the previous forum software couldn't have contributed towards an upgrade rather than this downgrade.

They could have just upgraded to Xenforo which is what most of the big forums are now using (for eg AVForums).

This Vanilla is a hot steaming mess...

LadyDee

This "upgrade" has been a perfect example of the Peter principle - as applied to IT personnel.

waamo

LadyDee said:

This "upgrade" has been a perfect example of the Peter principle - as applied to IT personnel.

I've had less hard criticism removed as well. The admin really don't like to hear it's not good. You are absolutely correct though.

I refuse to call it an "upgrade". It isn't it is a downgrade.

LadyDee

And another one!  Can a regular please contact a mod to get these posts moved as I'm finding it impossible to do so.

waamo

LadyDee said:

It's obvious there is no forum mod reading the comments made on this thread, else the two posts by Paul and Lukey would have been moved to the appropriate forums.

It shows how easy this new forum is to navigate and post in the proper place is. It's a new feature 

To be fair there is a huge banner at the top to guide people. If they can't see and read that then they don't stand a chance of understanding any advice given to them.

LadyDee

waamo said:

LadyDee said:

It's obvious there is no forum mod reading the comments made on this thread, else the two posts by Paul and Lukey would have been moved to the appropriate forums.

It shows how easy this new forum is to navigate and post in the proper place is. It's a new feature 

To be fair there is a huge banner at the top to guide people. If they can't see and read that then they don't stand a chance of understanding any advice given to them.

Maybe the mods themselves can't find their way here, or they're conveniently isolated somewhere in MSE Towers!
I take your point about the banner, but these are new people who are probably upset and panicking and the new layout is really very off-putting.  Even regulars don't always see the "Announcements".

Misslayed

There are no moderators on this forum, only Board Guides who are unpaid volunteers. All MSE staff are working flat out from home, with significantly altered priorities.

203846930

It was a lot easier to contact the BG when their name was listed at the bottom of each section of the forum but now it is such a bother to find who it is, no one can be arrised to make the effort

MollyR

I imagine that the posters have already been messaged to tell them where best to post their queries - but I would have thought that the best thing would be for the first person to see such any such post on this board not only to send the appropriate message, but also to reply to the post directing the poster to https://forums.moneysavingexpert.com/categories/coronavirus-support-and-help - so that subsequent visitors to this board might see that and know where best to post.