Breeze gone.

Cookie_Muncher

gwapenut said:

And what are people with credit planning to do, assuming the bill does not show your credit?

katies_mum said:

Thanks Cookie_Muncher, I have found the link but there is no bill showing yet, hopefully in a day or so.  Did you bill include any credit you might have had from Breeze? they have had plenty of time to sort these credits out, wonder if we will ever actually see them again 

No, the bill didn't include any credit. When I spoke to somebody on BG webchat about my Breeze credit, they said that once your BG account was fully set up (28 days), BG then receives the money from Breeze and then they send you a cheque. 
It is nearly a week now that my account has been fully set up and I haven't received anything as yet.

dnpark38

Cookie_Muncher said:

No, the bill didn't include any credit. When I spoke to somebody on BG webchat about my Breeze credit, they said that once your BG account was fully set up (28 days), BG then receives the money from Breeze and then they send you a cheque. 

No hope for me then as I'm not with BG and not had an official final bill from Breeze.

Cookie_Muncher

Do you still have your log in details for your Breeze account?

dnpark38

Cookie_Muncher said:

Do you still have your log in details for your Breeze account?

Yes

dnpark38

All information correct at 19/02/2020 16:29:25

Balance:

£205.27

katies_mum

The system won`t let me log into my Breeze account

Cookie_Muncher

dnpark38 said:

All information correct at 19/02/2020 16:29:25

Balance:

£205.27

Ah right ok. It should show your final bill under statements.
I have just searched back for the last email I had from Breeze containing my final bill, to see if it gave any information regarding credit.

**Debit balance must be paid to Breeze Energy, should your account be in credit, the balance will be transferred to British Gas**

Maybe if you had one of these emails, It may have said something different about your credit as you were not with British Gas. 

JohnB47

katies_mum said:

Transfer to Avro yesterday has gone through ok and I have just logged onto my account and switched to their new tariff saving another £6 a month    Seems nice and straightforward and easy to use 
Logging onto my BG account it is now telling me I owe them £141.32! there are no dates for the period this applies to and I can`t find a bill on my account.  Please has anyone actually had a bill from BG?  I`m a little reluctant to pay this until I know exactly what it is for.  Thank you 

Ooooh what's that all about? I've just switched to Avro too and I'm on their Simple and Supersave tariff. Are you saying there's another cheaper one that I might be able to move to?
No, I haven't had a bill from BG yet.

dnpark38

BG did send me an e-mail in January thanking me for choosing them as my supplier and would be transfering me from my present supplier in due course.
I did not want to be transferred from Scottish Power and pay exit fees so I followed the cancellation link.
There was no mention of Breeze, indeed it was the e-mail anyone who choose to make a transfer themselves from Joe Blogs Energy to BG.

Zanzib

Cookie_Muncher said:

Zanzib said:

Now received an email from British Gas asking me to set up a Direct Debit now that they've transferred my Breeze account- though there's no change in the detail on my BG account- no bill. Anyone else?

I've just had a final bill for my gas which covered up to 5th Feb. Electricity is due to switch tomorrow, so I'm guessing it will be another couple of weeks before my final bill will be ready.

I did my final readings for Breeze early January (when they emailed asking for it) so the credit built up paid that bill leaving me with a small amount of credit.
When British Gas first rang me- the day my Electricity was due to go over I gave them both my final Breeze readings and the date they were taken- and confirmed Breeze had been paid. The Gas transferred to British Gas a couple of days later and I submitted my reading that day and my electricity again.
My 28 days was up last Friday. My account is set-up and my change over meter readings are showing but no info on when we'll be billed. 
I'm going to start the switching process to another supplier this weekend.