Cashback Guide for Dummies

pentangle

I have checked out Mobiles2YourDoor as suggested as I need a new contract soon. Some of the deals look good, but although they may currently be behaving honourably I do not like this in the terms much -

Upon receipt of a claim form for a Cheque Back offer, we will verify such application for eligibility and may at our sole discretion refuse an application. When your Cheque Back claim is processed, you will, if you are entitled to further redemptions, be sent a new claim form to enable you to make the next redemption. Please not that where multiple redemptions are required, any failure to make one redemption invalidates all future redemptions.

I do not think this would stand up in court as it would surely fall foul of the Unfair Terms in Consumer Contracts Regulations 1999. However, I am amazed that a reputable company would include this in their terms.

mobilejunkie

pentangle; it won't go to court. They will pay it all. They have fundamentally breached the contract under the legal t&c you signed up to. This is now a well-troden path. Just ensure you have all the evidence including the legal t&c applicable to your contract.

Provided you know what you're doing (and you appear to) I wouldn;t worry too much about that term in the Mobiles2yourdoor t&c. I believe it's simply badly worded and shouldn't mean they can simply refuse to pay when you have followed the t&c.

pentangle

Thanks for the advice Mobilejunkie. You are the expert in this field but after about 8 contracts, 4 disputes, 4 LBAs and my second writ ( the first was to MobileShop) I have not lost any cashback yet so I am learning fast. I pointed out in my latest writ that I have the original terms when I ordered, as printed off, an email from a customer services rep and proof of special delivery so I am not sweating on the bottom line :-)

Having said that, I do find it rather boring dealing with CPW even with confidence that you are going to win in the end so I may well try Mobiles2YourDoor next time round.

mobilejunkie

Dealing with really pathetic corporate brains is indeed boring - yet can at least be profitable and somewhat satisfying when exposing them for what they now are, don't you think (I'd ask them that question but they are incapable of thought!).

pentangle

I tend to agree. I posted on another forum that you should not go into this deals thinking it is going to be straight forward. Print off the original terms, stick to them, and then go down the LBA and MCOL route if necessary. It amazes me that people spend hours on the 0870 line or leave things for months or count it all as bad luck. If you look on it as a game, and actually I think the cards are stacked in your favour if you follow the terms to the letter because you will win if you are determined, it can be an interesting challenge. However, if you are not going to follow it through or are going to let it wind you up then just pick up a cheap sim and don't bother with the cashbacks.

mobilejunkie

My description (which I rather like and think is entirely apt!) is that it's a game with real money (yours) and a stacked deck (theirs) and I tooconsistently warn people generally to avoid all cashback deals - simply because most have little or no idea what they're doing and don't follow all the basic but crucial groundrules. To think - I've actually been accused on here at times of working for them! Yes, me - their worst nightmare! Lol! At least I have cost them a tidy penny in my time!

Froggitt

Thanks again for your advice MJ - just taken a contract with M2YD.....plus Quidco £55

Ive saved the cashback offer page http://www.mobiles2yourdoor.co.uk/network_offer_viewer.asp?OfferKey=198943

your 6th, 8th, 10th and 12th monthly bills within 60 days of the date stated on the relevant redemption claim form

I havent had the redemption claim form but they say "Your Redemption certificate will be issued to you 30 days prior to the claim date."

What cashback info/documentation have you or anyone else had from M2YD?

johnllew

mobilejunkie wrote: »

Mobiles2yourdoor are effectively Phones4u. They mainly have a bad reputation

You might want to revise this advice; I don't know where you have researched Phones4u but I have found them to be excellent and I haven't found anyone who has had a problem (unlike e2save & OSPS).

In any case, there ARE no fantastic cashback deals now

There are now! Just look at P4u and M2yd.

The days of "easy pickings" and honest dealers offering 12 months free (if there ever was such) are over!

I don't think so personally; I've just taken out 3 contracts via P4u and should make nearly £200 profit in total plus free phones and a huge wadge of minutes & texts a month. Using P4u for multiple contracts taken out at the same time is ideal; all the redemption claims go in one envelope by Special Delivery.

Froggitt

I think MJ revised his advice a page or two ago.....M2YD became his favoured option.

comdw

The trouble with all these good deals on M2YD is that they all seem to be on Vodafone which they won't accept a port-in to.

Can anyone point me to any 12 month free (or nearly free) cashback deals on here that are with someone other than Vodafone? I find the site very difficult to search if you don't care what phone you get.