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Sky TV retention deals ( post your haggling successes )

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Comments

  • Boohoo
    Boohoo Posts: 1,347 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Boohoo said:
    So, my contract on Sky TV ended and when I called up, they refused to haggle, so I cancelled (I have until beginning of November when it gets switched off).

    I don't have a massive subscription compared to some:
    • Sky Ultimate TV 
    • Netflix (upgraded to no ads)
    • Sky Cinema
    • Ad Skipping
    Costs:
    • My contract by the end was £47
    • They want to put it up to £54.89
    • New customers can get it for £42
    • Equivalent with NowTV and Netflix direct is £30.97 (covers the channels I watch most plus Cinema)
    Also worth a mention: I have Sky Glass (I got this as I needed a TV at the time, and this worked out the best way for me with finance etc), so I wonder if they think I'm less likely to pull the plug. I am definitely going to do so if I don't get a decent offer (closer to £40, if not less), but would prefer to stay with Sky as the TV is designed for it, and it's a smoother UI.

    >> At what point did others start getting 'please stay' offers?
    One reason why I would never get Sky glass is what is the TV like when you don't have Sky TV services?

    Buy a new TV and then get Q or Stream is what I would have done 

    Not much options really as they know you have Glass and think it's stupid to get Stream as Glass does it all .

    Just let it go off and wait for any deals but this year Sky seems to be giving out high deals compared to the few years.
    There was a bloody good deal at the time with Glass, and I did check that if I ever cancelled the TV was still fine. I was moving across country and upheaving my whole life with a lot of upfront costs. This was a no interest finance (plus the deal on the package at the time), and it worked out best for me with my circumstances at the time. 

    I've not lost anything, I can still use the TV, I'd just prefer to stick with Sky if they can give a better deal. Otherwise I will use NowTV instead.
    Without a subscription the 1st gen Glass (no idea on the new one) is just a dumb TV with an average screen with decent sound. Stick a Firestick or AppleTV box in it if Sky want to play hardball. I presume there's no offers in your account.
    I have said this before but are Sky changing the way they place offers to customers or communicate to people.

    On my online sky account I have not had any deals and on mysky app it is the same just the normal TV deals that sky offer in newspapers, online or TV adverts.

    I have had 3 postal offers since June switch off and they where all the same price.

    I used to get "come back to Sky" in 2023 when I last switched off in my account.

    Nothing bad about the poster but I have 3 mates that got the 1st gen glass and all got rid of it after sky deal finished and bought new TVs and got Virgin or Sky on Stream.
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