Sky TV retention deals ( post your haggling successes )

gh1970

Package went off today.  Just called to ask how I send equipment back and was offered below

Signature £24
Cinema £7
Netflix (2 device no ads) - £10.99
Multiroom - £6

This was her 3rd offer.  Told her I needed to run it past my partner, so she's calling back later on.

Looks like that's as good as it gets for Sky Q just now looking at recent posts.  She mentioned Stream but told her I wasnt interested. 

Raging_Bull

I was also offered £24 for signature - after my contract ended and Sky Q switched off. A whopping 50p off what they were offering before. 

I’ve decided it’s not worth that for a couple of shows a year (at best) I might watch that you can’t get on regular channels. 

mits999

You need to serve 30 days notice to cancel then after tv has gone completely off for 1 day call up rejoin team barter down price to signature £10 kids free HD free, sky sports £6  sky sports hd free, sky cinema £5 tnt sports £20 ultra hd £1 multi screen £5 neltflix premium £11

Sky have 5 lines of defence 

First line .- very expensive prices + very expense fee

Second line - retentions approx 10% off + expense fee

Third line - before notice gets put in approx 15% discount + cheaper fee

Forth line - in 30 day notice period pending cancel team approx 30% discount + cheaper fee

Fifth line- when tv is fully off speaking to rejoin team to get above offers + no fee

gh1970

mits999 said:

You need to serve 30 days notice to cancel then after tv has gone completely off for 1 day call up rejoin team barter down price to signature £10 kids free HD free, sky sports £6  sky sports hd free, sky cinema £5 tnt sports £20 ultra hd £1 multi screen £5 neltflix premium £11

Sky have 5 lines of defence 

First line .- very expensive prices + very expense fee

Second line - retentions approx 10% off + expense fee

Third line - before notice gets put in approx 15% discount + cheaper fee

Forth line - in 30 day notice period pending cancel team approx 30% discount + cheaper fee

Fifth line- when tv is fully off speaking to rejoin team to get above offers + no fee

I tried that.  Sky was turned off and I called the rejoin team number provided (on the pretence I wanted to know how to return my box)

There was no offers between me giving notice and it being turned off.

I told her it needed to be below £40 but she was unable to discount it any further than what I was offered (this was her 3rd offer on the call)

I dont know when you managed to barter them down that much but its not what they are offering now.

AnotherInventedUsername

mits999 said:

You need to serve 30 days notice to cancel then after tv has gone completely off for 1 day call up rejoin team barter down price to signature £10 kids free HD free, sky sports £6  sky sports hd free, sky cinema £5 tnt sports £20 ultra hd £1 multi screen £5 neltflix premium £11

While the individual prices are spot on, they won’t be able to give you all those discounts on one offer. For instance, you won’t get a full sky package with TNT for £47, or £58 with Netflix premium. If you get sports for £6, you’ll end up paying around £20-25 for signature. They always balance the amazing offers with something not so great. If you’re lucky and haggle, you might get the full everything package for around £80. 

Mister_Saxon

AnotherInventedUsername said:

mits999 said:

You need to serve 30 days notice to cancel then after tv has gone completely off for 1 day call up rejoin team barter down price to signature £10 kids free HD free, sky sports £6  sky sports hd free, sky cinema £5 tnt sports £20 ultra hd £1 multi screen £5 neltflix premium £11

While the individual prices are spot on, they won’t be able to give you all those discounts on one offer. For instance, you won’t get a full sky package with TNT for £47, or £58 with Netflix premium. If you get sports for £6, you’ll end up paying around £20-25 for signature. They always balance the amazing offers with something not so great. If you’re lucky and haggle, you might get the full everything package for around £80. 

Yeah I agree, I think this offer is not valid anymore.

miller

20 minutes on the phone this morning. Rough figures for Sky Q - Signature + Sports £67.50 on 1st line (similar to that offered under my account for a 2 year contract), then down to £57.50 on 2nd line (repeating everything I said to the 1st line boringly). Notice put in. Few extra notes - they reconfirm email address and phone number (same as my account), then try to get all channels turned on for marketing. Cancelling via phone only really benefits Sky, should be possible to do it online IMO albeit you do get a few emails confirming cancellation afterwards. Also some talk about a £60-£120 fee if the equipment isn't returned. The 31 days' notice doesn't include the day you call or the cut-off day from what I can work out.

Grav15

Any had a good deal returning to Sky q after cancelling Sky stream?

MouldyOldDough

Grav15 said:

Any had a good deal returning to Sky q after cancelling Sky stream?

Grav15 said:

Any had a good deal returning to Sky q after cancelling Sky stream?

Unlikely to happen - Sky want everyone on Stream.......

gh1970

Grav15 said:

Any had a good deal returning to Sky q after cancelling Sky stream?

Do you still have the Sky Q equipment?  If not, I'm not even sure you can still get it.  They tried to get me to move to Stream