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Sky TV retention deals ( post your haggling successes )

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Comments

  • FUrake
    FUrake Posts: 164 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    edited 31 August at 8:51PM
    Hi, I have just rejected the last Sky phone call offer after cancelling and switch off is next week. They increased the offer amount slightly from 2 weeks ago so asked for that, but they couldn't do that. What is my best tactic now? Just to wait till its switched off and then wait for an offer in the next month or actively ask to re-sign up again on live chat etc.? I have Sky Signature and Sky Sports and was offered £42.50 (24 months contract). Can they do it for cheaper than this? Thanks in advance for any advice.

    best tactic for you for sure is to wait until you are fully cancelled and your pics are turned off then phone the winback team on 0333 759 445, thats the way to get the biggest discount
  • mits999 said:

    You need to serve 30 days notice to cancel then after tv has gone completely off for 1 day call up rejoin team barter down price to signature £10 kids free HD free, sky sports £6  sky sports hd free, sky cinema £5 tnt sports £20 ultra hd £1 multi screen £5 neltflix premium £11


    Sky have 5 lines of defence 


    First line .- very expensive prices + very expense fee


    Second line - retentions approx 10% off + expense fee


    Third line - before notice gets put in approx 15% discount + cheaper fee


    Forth line - in 30 day notice period pending cancel team approx 30% discount + cheaper fee


    Fifth line- when tv is fully off speaking to rejoin team to get above offers + no fee

    How recently did you (or someone you know) get this package for those prices?
    I would be interested to know this also...
  • 42069
    42069 Posts: 1 Newbie
    First Post
    Hi all, I recently called to cancel and got my out of contract £160 bill (broadband with boost, sky sports, cinema, kids, UHD, ultimate Netflix) down to £79 (no sports, cinema or Netflix). I have this deal for a week, so will have to call up and decide. I’ve seen other deals like at Virgin offering pretty much what I have atm for under £70. Also have issues with sky go on laptop that I forgot to mention.

    Will try and get them to match £70 one next week. Thoughts on the offer and what to do next?
  • brewerdave
    brewerdave Posts: 8,756 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    42069 said:
    Hi all, I recently called to cancel and got my out of contract £160 bill (broadband with boost, sky sports, cinema, kids, UHD, ultimate Netflix) down to £79 (no sports, cinema or Netflix). I have this deal for a week, so will have to call up and decide. I’ve seen other deals like at Virgin offering pretty much what I have atm for under £70. Also have issues with sky go on laptop that I forgot to mention.

    Will try and get them to match £70 one next week. Thoughts on the offer and what to do next?
    If I'm reading that right - Signature with kids/HD/UHD plus b/band for £70pm ? Seems very poor value to me ! 
    Advice ? Separate the b/band from TV deal - should be able to get full fibre b/band @ £26 elsewhere - TV deal for Signature/kids /HD/UHD - wouldn't pay more than £32
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