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Sky TV retention deals ( post your haggling successes )
Comments
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yeh best thing to do is wait until the pics have been turned off and phone the winback team later that day or the next day and that way you will get a better discount than you are being offered at presentMister_Saxon said:Hi, so I have given notice to terminate my Sky Q package after 10 years. It’s set to cancel on 4th September.
My current package is:
· Sky Signature
· Sky Sports
· Sky Cinema
· HD/UHD
· Multiscreen
Price set to increase to £107.50! Hence the cancellation. Ideally, I would like to keep the same package and my Netflix deal has now ended so would like to add standard or premium to my deal as I have read about peoples successes adding these to their packages. Do you think I could get a better deal than the £59 they are offering with Netflix (with ads)? I was going to give them an opportunity to keep me as customer in my last week of cancellation, but I have read letting it cancel for the day is the best way to get a better deal. Any help would be appreciated.
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adriantink69 said:Need some advice please good people, this is my next bill, feel I'm getting fleeced here... those 'offer end dates' were ones that Sky just added, I'm out of contract for both BB and TV basically...I thought £153 was bad, but going to £173 and then £182!!
HELP!!Broadband
DetailAmountSky WiFi£0.00Sky Broadband Superfast£46.00£35.50£46.00 discounted to £35.50In-Contract discount:-£5.00• Offer end date: 1st October 2026Broadband Subscription Discounted:-£5.50• Offer end date: 1st October 2026Sky Broadband Boost£7.50£4.50£7.50 discounted to £4.50Broadband Boost Discounted:-£3.00• Offer end date: 1st October 2026TV
DetailAmountSky Signature-£11.36£6.10-£11.36 discounted to £6.10In-Contract discount:-£5.00• Offer end date: 1st October 2025Core Sky TV Subscription Discounted:-£1.60• Offer end date: 9th September 2025Ultimate TV Add on£9.00Sky Sports Complete including Sky Sports+£34.00£31.60£34.00 discounted to £31.60Sky Sports Subscription Discounted:-£1.07• Offer end date: 9th September 2025Sky Sports Subscription Discounted:-£1.33• Offer end date: 9th September 2025TNT Sports£31.00TNT Sports HD£0.00Sky Cinema£13.00£12.20£13.00 discounted to £12.20Sky Cinema Subscription Discounted:-£0.80• Offer end date: 9th September 2025Sky Sports HD£6.00£2.00£6.00 discounted to £2.00Sky Sports HD Subscription Discounted:-£4.00• Offer end date: 9th June 2106Sky HD£9.00£8.20£9.00 discounted to £8.20Sky HD Subscription Discounted:-£0.80• Offer end date: 9th September 2025Multiscreen£15.00£14.73£15.00 discounted to £14.73Sky Multiscreen Subscription Discounted:-£0.27• Offer end date: 9th September 2025Disney+£12.99Sky 3D£0.00Ultra HD£4.00£3.47£4.00 discounted to £3.47Ultra HD Subscription Discounted:-£0.53• Offer end date: 9th September 2025
yeh you are getting properly ripped off here, for the TV part you should phone them and give your 31 day cancellation notice, wait for the TV to cancel/pics turn off then you will be offered a massive discount for a new 24 month contract, as for the broadband what speed are you getting for this price? below are the speeds/prices that sky are offering me when I log into my account
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FUrake said:adriantink69 said:Need some advice please good people, this is my next bill, feel I'm getting fleeced here... those 'offer end dates' were ones that Sky just added, I'm out of contract for both BB and TV basically...I thought £153 was bad, but going to £173 and then £182!!
HELP!!Broadband
DetailAmountSky WiFi£0.00Sky Broadband Superfast£46.00£35.50£46.00 discounted to £35.50In-Contract discount:-£5.00• Offer end date: 1st October 2026Broadband Subscription Discounted:-£5.50• Offer end date: 1st October 2026Sky Broadband Boost£7.50£4.50£7.50 discounted to £4.50Broadband Boost Discounted:-£3.00• Offer end date: 1st October 2026TV
DetailAmountSky Signature-£11.36£6.10-£11.36 discounted to £6.10In-Contract discount:-£5.00• Offer end date: 1st October 2025Core Sky TV Subscription Discounted:-£1.60• Offer end date: 9th September 2025Ultimate TV Add on£9.00Sky Sports Complete including Sky Sports+£34.00£31.60£34.00 discounted to £31.60Sky Sports Subscription Discounted:-£1.07• Offer end date: 9th September 2025Sky Sports Subscription Discounted:-£1.33• Offer end date: 9th September 2025TNT Sports£31.00TNT Sports HD£0.00Sky Cinema£13.00£12.20£13.00 discounted to £12.20Sky Cinema Subscription Discounted:-£0.80• Offer end date: 9th September 2025Sky Sports HD£6.00£2.00£6.00 discounted to £2.00Sky Sports HD Subscription Discounted:-£4.00• Offer end date: 9th June 2106Sky HD£9.00£8.20£9.00 discounted to £8.20Sky HD Subscription Discounted:-£0.80• Offer end date: 9th September 2025Multiscreen£15.00£14.73£15.00 discounted to £14.73Sky Multiscreen Subscription Discounted:-£0.27• Offer end date: 9th September 2025Disney+£12.99Sky 3D£0.00Ultra HD£4.00£3.47£4.00 discounted to £3.47Ultra HD Subscription Discounted:-£0.53• Offer end date: 9th September 2025
yeh you are getting properly ripped off here, for the TV part you should phone them and give your 31 day cancellation notice, wait for the TV to cancel/pics turn off then you will be offered a massive discount for a new 24 month contract, as for the broadband what speed are you getting for this price? below are the speeds/prices that sky are offering me when I log into my account
these are what I get quoted on the upgrade page..0 -
these are what I'm quoted online
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I've noticed that on my Sky account they are saying that I'm out of contract when according to my records they're about 2 months early (the 24 month renewal deal sucks anyway - about £65 for signature and sports). The dates which the discounts expire generally match the actual contract end date under future bills. I've screenshotted the "out of contract" page just in case there are any "misunderstandings" when I go to cancel.
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my 31 day cancellation runs out in 2 days, received a text message today inviting me to phone the winback team to see what they could offer, the best the lady could offer was £91.50 for the package im on, I have been paying £86.50 for this package previously so obv turned it down, was surprising because when I initially spoke to retentions department to hand in the 31 day cancellation weeks ago they offered me the same deal for £86.50, so the winback teams offer was an increase on this, ive never seen or heard of this happen before! the package below is what ive been on + paying previously and what they just offered me for £91.50!!sky signature - £25.50sky sports - £12TNT sport - £28TNT sport HD - £0sky cinema - £7sky sports HD - £2sky HD - £0multiscreen - £10ultra HD - £20
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1 week into my cancellation. Been offered the following deal.
300MB Fibre £32
Sky Signature £20
Sky Sports HD £18
Netflix £4.50
HD £4
UHD £1
Total price is £79.50
Do people think this is a reasonable deal? I was trying to get them down to £70 to no avail when I had a call off the cancellation team. Vary wary of price rises over the 2 years taking this closer to £100. How they still charge for HD separately is beyond me.0 -
TV prices look OK to me - but fibre price a bit high.Mitochondriac said:1 week into my cancellation. Been offered the following deal.
300MB Fibre £32
Sky Signature £20
Sky Sports HD £18
Netflix £4.50
HD £4
UHD £1
Total price is £79.50
Do people think this is a reasonable deal? I was trying to get them down to £70 to no avail when I had a call off the cancellation team. Vary wary of price rises over the 2 years taking this closer to £100. How they still charge for HD separately is beyond me.
Can you get those TV prices honoured without the broadband ? Furthermore ,have you actually cancelled b/band rather than switched away?0 -
You need to serve 30 days notice to cancel then after tv has gone completely off for 1 day call up rejoin team barter down price to signature £10 kids free HD free, sky sports £6 sky sports hd free, sky cinema £5 tnt sports £26 ultra hd £1 multi screen £5 neltflix premium £11
Sky have 5 lines of defence
First line .- very expensive prices + very expense fee
Second line - retentions approx 10% off + expense fee
Third line - before notice gets put in approx 15% discount + cheaper fee
Forth line - in 30 day notice period pending cancel team approx 30% discount + cheaper fee
Fifth line- when tv is fully off speaking to rejoin team to get above offers + no fee
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1 week into cancellation (so service is off), or 1 week into cancellation notice period?Mitochondriac said:1 week into my cancellation. Been offered the following deal.
300MB Fibre £32
Sky Signature £20
Sky Sports HD £18
Netflix £4.50
HD £4
UHD £1
Total price is £79.50
Do people think this is a reasonable deal? I was trying to get them down to £70 to no avail when I had a call off the cancellation team. Vary wary of price rises over the 2 years taking this closer to £100. How they still charge for HD separately is beyond me.
You get different offers in both circumstances.0
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