Sky TV retention deals ( post your haggling successes )

Mister_Saxon

FUrake said:

I've been a customer for 22 years, Mister_Saxon

Thanks, interesting to see what they will offer me the closer I get to the end of my cancellation period and I'm wondering whether loyalty actually gets you deals like they did in the past. We shall see.

adriantink69

Mister_Saxon said:

FUrake said:

I've been a customer for 22 years, Mister_Saxon

Thanks, interesting to see what they will offer me the closer I get to the end of my cancellation period and I'm wondering whether loyalty actually gets you deals like they did in the past. We shall see.

Will be really interested to see, I'm going to push the cancellation button this week.

Interestingly just speaking to a sky engineer this morning - he said just be prepared to go right to the end, and if all fails live without it for a day or two and get your wife to take it out as a new customer! He also recommended staying with Q over Stream for as long as possible!

Easylinkselecta

Mister_Saxon said:

FUrake said:

I've been a customer for 22 years, Mister_Saxon

Thanks, interesting to see what they will offer me the closer I get to the end of my cancellation period and I'm wondering whether loyalty actually gets you deals like they did in the past. We shall see.

Loyalty gets you nothing with Sky. It just shows them how long a customer has been fleeced for. 
Someone who's been with them for 6 years can end up with a better deal than someone who's been with them 26 years for exactly the same package. It's entirely random and depends on who you speak to and what deals are available. 
There is no concrete method to getting a decent deal any more. Sky's sales and customer service departments are a shadow of their former selves. More and more of it is farmed off-shore and the customer churn rate is higher than it's ever been. 
The TV industry is in a transitional period and more people than ever are realising that the content they want to watch is available elsewhere for less money. The Sky TV 'service' no longer has the value it once had. 
Those who don't like change and don't want to switch to streaming, whether it be with Sky or independently, are the ones who now pay way over the odds for the quickly becoming obsolete satellite service. 
Sky will happily still sell you it, knowing full well that they are fleecing you.