Sky TV retention deals ( post your haggling successes )

Dee19867

Call them - Unfortunately once they roll you into a new contract for BB it cannot be undone. If they were to put you back to the existing BB subscription the contract is still 24 months from  today.

Chrisandbev

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

miller

Unfortunately, it seems necessary to record calls to companies these days to have proof of these inaccuracies in the subsequent paperwork.

[Deleted User]

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

brewerdave

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Even worse , full list price is nearly £50 including HD - Immoral to insist on Signature as a precursor for Sports/Cinema etc !!

Chrisandbev

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

Finally sorted out- and over 4 weeks before I was due to be switched off !!!
I'm sure I could have held out for better- but just agreed to the following and finally they have updated my bills to be correct.
Signature £20.50
Sky HD £4
Sky Sports Complete HD £18
Netflix with Ads £4.50

Therefore total £47 per month
I decided to go for complete sports as it was cheaper than F1 alone and don't want to hassle of needing to recontract if I was to cancel for a Christmas break when F1 not on.
Appreciate I'll get increase next April but I'm happy with this.
Only change to my current viewing is going to the ads version of Netflix to save a bit of money. Let's see how it goes. Can always switch to £10.99 if I want to......

Easylinkselecta

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

MouldyOldDough

Easylinkselecta said:

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

Easylinkselecta said:

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

Now Sport - still £26 per month !

and after 6 months £34/.99 per month

Easylinkselecta

MouldyOldDough said:

Easylinkselecta said:

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

Easylinkselecta said:

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

Now Sport - still £26 per month !

and after 6 months £34/.99 per month

Nobody ever pays full price on Now. It's easy to get Sport for under £20pm for 6 months.

MouldyOldDough

Easylinkselecta said:

MouldyOldDough said:

Easylinkselecta said:

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

Easylinkselecta said:

[Deleted User] said:

Chrisandbev said:

Chrisandbev said:

mits999 said:

antuk said:

mits999 said:

wasif_786 said:

So I left sky in October 2024 and went on livechat today to talk to the win back team. 

Was offered sky signature, sky sports complete, cinema, HD and UHD. For £46 per month, 24 months deal.

They said will post out a self install Sky Q box and new viewing card.

is this competitive?

Thanks

You should be aiming for £40 max

What do you think the target should be for Signature, Netflix premium, Sports complete, Cinema, HD+UHD, and Multiscreen on Sky Q?

If you let services fully cancel £50 to £54 is possible 

Has anyone recently got that type of pricing. This was achievable after cancellation 6-12 months ago but offers recently seem to be approx £10-15 more than the £50 target for this package quoted. Happy to be corrected as I'd be happy to get a package at £50 if it included sport, cinema, multiscreen and netflix premium.

Originally I was going to "hold out" for a price nearer to £40 per month - but realising this is not going to be realistic without disconnection I got in touch with winback team (following a text message). After a couple of poor offers they offered me Sky Signature £20.50, Sky HD £4, Sky Sports HD £20. As I mostly watch F1 I asked if they could put me on to The Sky Sports F1 monthly rolling contract for £20 per month (so I can cancel over Christmas). So a total bill of £44.50 per month and some flexibility. I agreed and they put this through.................. I then got emails and future billing showing they hadn't applied the discount to Signature promised and so bills were instead were £59.50 !!  I phoned winback team to get this fixed and they told me it needs to be a different department so I put through my cancellation during cool off period! So frustrating they can't even put through agreed pricing properly!
So I'm back to square one

I'm in a similar situation, I believe they don't segregate channels now so its all the sports or nothing.

If I just had Sky F1 that would suit me fine. 

I'm at a loss to know what appeal Signature has - its just an excuse to charge you £20 or £30.

Signature is of great appeal to those of us who have no interest in sport whatsoever. It has a wealth of channels offering a variety of entertainment, documentaries, factual, drama, etc. all of which are infinitely more appealing than watching a bunch of people run around a field with a ball or drive a car really fast. 

If you don't want Sky Signature then why not save yourself a lot of money and just stream Sky Sports from the NOW app. You can get Sports on their own with no entertainment channels at all. 

Now Sport - still £26 per month !

and after 6 months £34/.99 per month

Nobody ever pays full price on Now. It's easy to get Sport for under £20pm for 6 months.

How do you negotiate with Now ?

Email ?

Do you have an email address for Now ?