Sky TV retention deals ( post your haggling successes )

southlad

After giving my notice to leave Sky 4 days ago, I had a missed call from Sky yesterday and today received this email…



Currently paying £34.50 and price would have been going up to over £80 for…

Signature
HD
UHD
Ultimate TV Add on
Sky Cinema

The deal offered via email is for Signature and Cinema for £30.50 but doesn’t include HD, UHD or Netflix. 

I won’t be signing up to this deal. 

I should add, when I cancelled I was offered a ‘TV Essentials’ (not to be confused with the new Essentials TV) where I get freeview channels along with the recording function on my Sky Q for £5 per month with a 12 month contract. I declined. 

EDIT: Shortly after posting, Sky called me. I was offered my current package for £46. I declined. He said it would I be cheaper if I switched from Q to Stream. I declined. 

artyboy

artyboy said:

I just recontracted at the exit price from my old contract, but with no further rises till April 2026.

Not great, not terrible, if it was just me I'd have held out but it's not worth the whining from others in the house. 

Mind you it does come with a further 30 days cooling off wondering if there is any mileage in a further cancellation now I have at least this number in as a baseline...

Yeahhhh... so... I'm already getting cold feet on this one, recent posts suggest I've left way too much on the table. So plan for Friday is:

1) Cancel new contract under 30 day cooling off rule. See if that yields anything better. If not
2) Call the number referenced in a recent post that came in the equipment returns box. Maybe it is for post-disconnections, but maybe the box just turned up a bit early... like they'd know or care anyway.

And if no joy there, rinse and repeat next week. Just annoys me getting lied to by agents that they say they have never heard of prices as low as the ones that are frequently quoted on here...

YorkshireRich123

PZ19 said:

YorkshireRich123 said:

So after my post the other day, I was offered this after a couple of minutes when I call up today:
Sky signature - £20
sky sports - £8
Sky cinema - £7
HD - £2

They are also sending me a new sky Q box. That’s £37 per month and no admin fee. That’s better than I was on originally, and better than the offers they gave me before I left. They also said I get 2 free vue tickets per month, which I won’t complain about.

Not sure if I could have haggled more, but I’m happy with that nevertheless. 

What number was that on Rich and had you actually left Sky or still in your cancellation period?

Hi, the number was 0333 759 4752.
As for the other question, hmm I’m not sure is the honest answer. They cut me off everything, but when I rang up they said they are re-instating my V.I.P status. 

Kodi32

Kodi32 said:

It's time to renew again,
Just phoned them up to cancel.
They offered me their best final price of £48.50 per month (incl. the april price rises), a 2 Year Contract.
For Sky Q (no sky broadband) with Signature £21.50, HD £4, Sports in HD £23.
Can i get a better deal if i hold out and cancel existing contract etc.
Whats the best i can expect these days?
TIA

So fully cancelled my sky tv last week as their best offer for this was £48.50 as detailed above.
Just got a call from Sky, now their best final offer is £46.50 includes april price rises, 2yr contract.
So still said No, i want a better deal. Will wait and see or just go without.

Tfl

I’m on Ultrafast broadband and it was going to be £44/month (inc price rise) after contract end and including an automatic discount.

Just phoned and renewed on Full Fibre 150 (same speed) for £32/month (inc price rise) and £10 admin fee.

They would not budge on the £10 fee.

It only took 10mins on the phone and has saved me £278 over the  2 year contract.

nickeva99

Contacted Sky as I was out of contract and my bill was going up from £92.30 to £140.
Signature
HD
UHD
Multiroom
BB Superfast (can't get full fibre)


After 2 hours on chat was offered the same package but now with Sky Sports HD & Movies for £94.50

The_Bookman

Same old, same old. Every 18 months/2 years it's the same. I'm actually starting to loathe the deceit. 

Will be out of contract in May. Currently paying £68.50pm for SkyQ, Ultimate TV, Sky Cinema, Netflix, Multiroom, UHD/Atmos... basically everything except Sports. Predicted bill for June rising by 40% to £96.50. "Because of UK government inflation and energy crisis..." You couldn't make it up, except they do.

So, after a little heart to heart this afternoon, they've now reduced it to £60pm for the next 2 years. 

Yes, I know...

MarzipanCrumble

Tfl said:

I’m on Ultrafast broadband and it was going to be £44/month (inc price rise) after contract end and including an automatic discount.

Just phoned and renewed on Full Fibre 150 (same speed) for £32/month (inc price rise) and £10 admin fee.

They would not budge on the £10 fee.

It only took 10mins on the phone and has saved me £278 over the  2 year contract.

I am on FTTP 150 (full fibre) with Plusnet and only paying £26

artyboy

MarzipanCrumble said:

Tfl said:

I’m on Ultrafast broadband and it was going to be £44/month (inc price rise) after contract end and including an automatic discount.

Just phoned and renewed on Full Fibre 150 (same speed) for £32/month (inc price rise) and £10 admin fee.

They would not budge on the £10 fee.

It only took 10mins on the phone and has saved me £278 over the  2 year contract.

I am on FTTP 150 (full fibre) with Plusnet and only paying £26

On a standalone basis, £26 is about the right target price for half a gigabit speeds these days, provided you're in an area with full fibre capability - there are plenty of smaller players offering this (4th Utility seems to be cheapest on my list right now) - with TCB, you can easily get the effective monthly cost over a 24 month contract down to that sort of level...

PZ19

My friends TV went off on Saturday, he rang them this morning (on number given above from box) and offer was £18 Signature £17 Sports £5 HD.  He declined, like I said he not really that bothered about staying, and was nowhere near prices quoted by mits, and others on here.  The bloke couldn’t even guarantee that price wouldn’t go up in May!

edit further update, he was called back..signature £15.50 going up to £18 in 2 months, sports £9 going up to £10 in 2 months, Cinema £7.  It was £1 cheaper to get cinema apparently rather than just sports on its own. Average £34.50pm