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Sky TV retention deals ( post your haggling successes )

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  • Max68
    Max68 Posts: 244 Forumite
    Third Anniversary 100 Posts Name Dropper
    No worries.  I must have just missed the 24 months thing, mine was 18 months and it was about three weeks ago I accepted.  Mind you even with the mid term price rises with a 24 month contract that I suspect will still end up cheaper than the first price offered when an 18 month deal expires.
  • PendeLun
    PendeLun Posts: 23 Forumite
    10 Posts First Anniversary Name Dropper
    Mr_Benn said:
    Mr_Benn said:
    So have been offered Signature £20 , Sports £20, and Netflix £4.50.

    They wanted £5 for Signature HD extra.  Is it really much difference ?  The spots I would say yes, but not sure how much we really watch on Sky TV channels.

    is that fixed for 18 months or liable to annual increases ?
    Either way - that's a good deal - do you plan to accept it ?

    I have tried to get eiher Signature HD or Sports UHD out of them for that £45, but no such luck.  
    I need to check with channels on Signature we watch, and see if HD is really worth it on them.  I have currently got UHD on Sports, but because its HDR my Samsung TV just makes the picture darkeranyway, so have to fiddle with tv settings.
    Ive pretty much told them not to bother with Sky Cinema as dont watch it that often now.
    Check your offers on Sky Vip or on the deals section of their website as when I cancelled mine I received offers for 2 months free HD/UHD. I cancelled Netflix with them and days later saw on their 2 months free for the standard with ads version of it. HD/UHD are 31 day rolling contracts so you can give 31 days notice then cancel it and wait for it another offer to pop up. HD impacts channels like Sky Max,Witness,News,Nat Geo etc.  
  • PendeLun
    PendeLun Posts: 23 Forumite
    10 Posts First Anniversary Name Dropper
    My contract term lapsed recently. I noticed when my direct debit jumped from £61 to £105. My package is TV only:

    Sky Q with Sky Signature, Sky Sports (Complete), Sky Cinema, Netflix (Premium) and Sky HD.

    I was paying about £53 at the start of the contract 18 months ago but the inflation increases have pushed that up to £61. Even with discount I thought the value was questionable and the cost pretty steep - at the edge of affordability for me. No way I could afford to pay the undiscounted price.

    I called sky to cancel. They offered me a discount for the package that was still +£8 / month more than my previously discounted price. I turned it down and proceeded to cancel everything.

    Got a phone call a week later offering me the existing package for £60 /month. Breakdown as follows.
    Signature £22.50, Sport £12, Cinema £13, Netflix £8.50, HD £4. (24month contracts are the standard now it seems)

    I wanted to benchmark these prices against what others have been getting recently. I'd kind of made up my mind to cancel, so its weird now having to consider not doing so, and I still not really know if this is good value. 

    Any insight appreciated
    I was on same package as you and was looking at £78pm to recontract initially. Cancelled HD/UHD as they are 31 day rolling contracts and offers appear on their site/vip for 2 months free etc so will take those up, ditched cinema and netflix due to costs and wasn't using cinema as much. Recieved 2 months free Netflix (standard with ads) soon after as well. Cinema is also showing on my account £10pm for 24 months so maybe worth cancelling and seeing if you get a better offer. Currently paying £46.50pm for 
    Signature
    Sports
    Sports HD
    Multiroom
  • JSmithy45AD
    JSmithy45AD Posts: 635 Forumite
    Fifth Anniversary 500 Posts Photogenic Name Dropper
    Max68 said:
    My contract term lapsed recently. I noticed when my direct debit jumped from £61 to £105. My package is TV only:

    Sky Q with Sky Signature, Sky Sports (Complete), Sky Cinema, Netflix (Premium) and Sky HD.

    I was paying about £53 at the start of the contract 18 months ago but the inflation increases have pushed that up to £61. Even with discount I thought the value was questionable and the cost pretty steep - at the edge of affordability for me. No way I could afford to pay the undiscounted price.

    I called sky to cancel. They offered me a discount for the package that was still +£8 / month more than my previously discounted price. I turned it down and proceeded to cancel everything.

    Got a phone call a week later offering me the existing package for £60 /month. Breakdown as follows.
    Signature £22.50, Sport £12, Cinema £13, Netflix £8.50, HD £4. (24month contracts are the standard now it seems)

    I wanted to benchmark these prices against what others have been getting recently. I'd kind of made up my mind to cancel, so its weird now having to consider not doing so, and I still not really know if this is good value. 

    Any insight appreciated


    If it helps I was getting the below for £55 pm.  Best thy offered pre cancellation was £68.  Few days after I cancelled they offered this which I took.  Yep more than I paid previously but I was too tired to leave it and leave it and then have to send it all back.  Strangely my bills are showing at £7.00 per month at the moment, maybe because my £55 pm contract was till 6th July.  I'll have to contact then again because I don't want to be walloped with a £200 bill in a few months when they realise their error!

    Sky Signature at £22.50 normally at £36.50 18 months offer

    Sky Cinema in HD at £13.00 with Sports

     Sky Sports Complete pack in HD at 14.00 normally at £39.00 18 months offer

     dependency offer on Sports and Cinema remove any one price may differ

     Sky HD at £5.00 normally at £9.00 18 months offer

     3rd party services Netflix Standard plan without ads at £8.50 normally at £10.50 with Sky only 2 screen

     There's an upfront charge/admin fee of £0.00

     you will get Paramount + worth £6.99 and Sky Go for free with Sky

     Total £63.00 pm

     


    Thanks. Very helpful. You're using the exact same package as me. So £60 seems like a good deal based on your benchmark. I will have to swallow the 24 months I think. It's not negotiable. 
    Don't forget that with a 24 month contract you are now subject to 2 mid-contract price rises which are calculated on the base price, not the discounted price. I think in your case that would be around £17 a month extra from the 2nd rise although my math may be dodgy there.
  • Mr_Benn
    Mr_Benn Posts: 364 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    PendeLun said:
    Check your offers on Sky Vip or on the deals section of their website as when I cancelled mine I received offers for 2 months free HD/UHD. I cancelled Netflix with them and days later saw on their 2 months free for the standard with ads version of it. HD/UHD are 31 day rolling contracts so you can give 31 days notice then cancel it and wait for it another offer to pop up. HD impacts channels like Sky Max,Witness,News,Nat Geo etc.  
    Thats some great tips, thank you.   Struggling to get a cheaper offer than £20 for Signature and £20 for Sports, so may have to settle.  My account cancels in 2 days, and dont want to risk losing any services for any reason
     with the Euros and Wimbledon currently on. 
  • PendeLun said:
    My contract term lapsed recently. I noticed when my direct debit jumped from £61 to £105. My package is TV only:

    Sky Q with Sky Signature, Sky Sports (Complete), Sky Cinema, Netflix (Premium) and Sky HD.

    I was paying about £53 at the start of the contract 18 months ago but the inflation increases have pushed that up to £61. Even with discount I thought the value was questionable and the cost pretty steep - at the edge of affordability for me. No way I could afford to pay the undiscounted price.

    I called sky to cancel. They offered me a discount for the package that was still +£8 / month more than my previously discounted price. I turned it down and proceeded to cancel everything.

    Got a phone call a week later offering me the existing package for £60 /month. Breakdown as follows.
    Signature £22.50, Sport £12, Cinema £13, Netflix £8.50, HD £4. (24month contracts are the standard now it seems)

    I wanted to benchmark these prices against what others have been getting recently. I'd kind of made up my mind to cancel, so its weird now having to consider not doing so, and I still not really know if this is good value. 

    Any insight appreciated
    I was on same package as you and was looking at £78pm to recontract initially. Cancelled HD/UHD as they are 31 day rolling contracts and offers appear on their site/vip for 2 months free etc so will take those up, ditched cinema and netflix due to costs and wasn't using cinema as much. Recieved 2 months free Netflix (standard with ads) soon after as well. Cinema is also showing on my account £10pm for 24 months so maybe worth cancelling and seeing if you get a better offer. Currently paying £46.50pm for 
    Signature
    Sports
    Sports HD
    Multiroom
    I spoke to sky again today to see if i could wring another few quid off them but they weren't budging. 
    I reckon I might have got a couple of quid more if I let the cancellation proceed to termination, but in the end I decided to take their offer just to avoid the hassle involved. I actually used my Sky Q box for other services.

    So I'm getting the same package, same services for £1 less than I was paying with my previous discount. Acceptable for me at this point. Yes 24 month contract means i will likely have a couple of mid contract price increases, but again I don't sense that Sky will offer a significant enough discount to fully mitigate that.

    Breakdown as follows (this is all delivered over Sky Q), for reference:

    Signature £22.50,
    Sport Complete HD £12,
    Cinema £13,
    Netflix (no-ads) £8.50,
    HD £4
    24 Months, 
    £60/month total

    Thanks to all for all the useful insight.
  • Mr_Benn said:
    PendeLun said:
    Check your offers on Sky Vip or on the deals section of their website as when I cancelled mine I received offers for 2 months free HD/UHD. I cancelled Netflix with them and days later saw on their 2 months free for the standard with ads version of it. HD/UHD are 31 day rolling contracts so you can give 31 days notice then cancel it and wait for it another offer to pop up. HD impacts channels like Sky Max,Witness,News,Nat Geo etc.  
    Thats some great tips, thank you.   Struggling to get a cheaper offer than £20 for Signature and £20 for Sports, so may have to settle.  My account cancels in 2 days, and dont want to risk losing any services for any reason
     with the Euros and Wimbledon currently on. 
    They're on Terrestrial TV anyway so it wouldn't matter.
  • prowla
    prowla Posts: 14,016 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 7 July 2024 at 7:30AM
    Sky aren't trying that hard...
    I've received several "Welcome back" offers at £22/month.
    Today I received two in the post, priced at £24.50/month plus £10 one-off fee, plus price rises.
    It says it's saving me £276 over 24 months; I can think of a way to save £598 (ie. £24.50x24 + £10) over 12 months.
    It also says "The most affordable way to get Sky Signature and Netflix together".
    Except on their website the general online price is still £22, so I've no idea what the heck they think they're offering me and the "The most affordable..." line is questionable.

  • prowla
    prowla Posts: 14,016 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Mr_Benn said:
    PendeLun said:
    Check your offers on Sky Vip or on the deals section of their website as when I cancelled mine I received offers for 2 months free HD/UHD. I cancelled Netflix with them and days later saw on their 2 months free for the standard with ads version of it. HD/UHD are 31 day rolling contracts so you can give 31 days notice then cancel it and wait for it another offer to pop up. HD impacts channels like Sky Max,Witness,News,Nat Geo etc.  
    Thats some great tips, thank you.   Struggling to get a cheaper offer than £20 for Signature and £20 for Sports, so may have to settle.  My account cancels in 2 days, and dont want to risk losing any services for any reason
     with the Euros and Wimbledon currently on. 

    You don't need Sky to watch those.
  • My current deal ends on the 17th of July. 
    Currently paying £96 a month for:
    Sky Signature, Sports, Cinema, Sky HD, Ultra, Ultra Add-on, Netflix, Broadband and 2 Multi-rooms.

    Price quoted from 18th onwards is £152.50.

    I haggled with them and got them down to £119 but still more than I wanted.
    I have put my 31 days notice in for all services but don't really want to lose them.
    Too much hassle switching providers.

    What's the chances of them discounting more? £105 I would bite.
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