Sky TV retention deals ( post your haggling successes )

Grav15

Helonwheels said:

Does anyone know if I remove HD, not worth anywhere near £9, will I still have access to BBC1 HD?

No, it will still be HD as with as other freeview HD broadcasted Channels. 

JSmithy45AD

PenguinForever said:

Also guys, on the phone, I did try to cancel (I got a little annoyed!) but she said I can’t cancel until 31 days and gave me a date - but surely if I give 31 days or more notice it should be ok? 

It's a minimum 31 day cancellation notice, you can put your notice in at any time but some agents don't want to add you to their stats. Time for a complaint as they refused to set a cancellation which should help in renegotiating.

brewerdave

Helonwheels said:

Does anyone know if I remove HD, not worth anywhere near £9, will I still have access to BBC1 HD?

Suggest you view the SD versions of any Sky channels that you watch regularly before removing HD - some of them are almost unwatchable on an HD/4K TV. There are only ~ 15 channels available in HD without the extra cost and most of these are the BBC channels or news.

Wallterwhite

PenguinForever said:

Hey guys!
looking for a little bit of advice! I have Sky Q - the basic package, no extras. We also have one multi room and the basic broadband package. We currently pay £59 but this is going up in May to £80! I refuse to pay this amount. I phoned up to see if I can get it cheaper, but they offered around £75, which is still pricey!

What can I reasonably expect guys to be a good offer? I just want what I receive currently, but obviously, not to be charged this amount . 

As a side note, we do currently pay £17.99 for Netflix a month separately for sky.

You should be able to far better than this. I'd estimate £60 for sky +netflix + broadband.

And yes I have had the "you need to give 31 days notice" line every single time and responded with "I am giving you 45 days notice"..

I think their advisors are either told that they need to convince customers to ring back on a certain day to cancel or they are just genuinely a little uneducated.

Grav15

In cancellation- text This number for sky
+44 7860 015492

if no luck. Try chat online
https://www.sky.com/help/articles/comeback

tesh87

Just managed to renew the whole package below for £72. Definitely worth haggling and going though the cancellation route...

Signature
Netflix Premium
Sports
Cinema
HD + Ultra
MS
Kids

I was previously paying £68 for this so will take the £4 increase 

mits999

tesh87 said:

Just managed to renew the whole package below for £72. Definitely worth haggling and going though the cancellation route...

Signature
Netflix Premium
Sports
Cinema
HD + Ultra
MS
Kids

I was previously paying £68 for this so will take the £4 increase 

What’s the individual breakdown 

smithers1981

Just cancelled Sky Q
multi room
signature
netflix premium
hd 
sports 
£76 for 18 month wouldn’t budge on £20 admin fee so gave my 31 days notice.

what should be a target price basically everything except cinema 

thanks 

Wallterwhite

smithers1981 said:

Just cancelled Sky Q
multi room
signature
netflix premium
hd 
sports 
£76 for 18 month wouldn’t budge on £20 admin fee so gave my 31 days notice.

what should be a target price basically everything except cinema 

thanks 

£65 I'd say.

If it helps I was offered signature and sports for £37. Also Sky's netflix discount is less generous these days and probably only £1 or £2 cheaper

dmaidmen

Hi all,

Thought I would post the offer I accepted after cancelling, waiting for the comeback SMS (11 days later) and then calling up 03337 594 840.  I'm a diamond customer and was not asked to pay any one off costs.  I've posted the estimated bill for July as this is the first stable bill.

• Sky Signature, 15 Jul - 14 Aug, £18.00 (Previous price: 34)

• Sky Sports - Complete Pack, 15 Jul - 14 Aug, £15.00 (Previous price: 33)

• Sky Sports HD, 15 Jul - 14 Aug, £2.00 (Previous price: 6)

• Sky HD, 15 Jul - 14 Aug, £4.00 (Previous price: 9)

• Multiscreen, 15 Jul - 14 Aug, £10.00 (Previous price: 15)

• See It First, 15 Jul - 14 Aug, £0.00

Total £49.

I used the info from this thread for benchmarking (thank you everyone) and decided to drop UHD (offered at £2) otherwise my contract is unchanged from the previous 18m.  Their broadband offers were not compelling as I only have FTTC so there was no point switching from my stable service of the last 15 years with Plusnet.

Hope this is useful for someone else.

Duncan