Sky TV retention deals ( post your haggling successes )

mits999

stan1970 said:

Hi Folks - I have been on the phone to retentions today :-

This is what I have been offered for Sky Q renewal 
 
Sky Signature, broadband, (superfast) multi room and netflix = £65.50 plus a £20 admin fee (been able to haggle this off in the past but they are telling me their policy has changed and they dont do this anymore)

Am I in the right ballpark? - we were paying £59 for the above - I can get it for £58.50 without netflix as an option.

I did get through to Glasgow as my first call a couple of weeks was to India and they were not able to offer anything better than the £80 pm that things were going up to

We want to retain the dish as internet is not that great in our area and wouldnt want to rely on the internet connection for TV.

Thanks in anticipation of your help.

I would suggest you jump ship maybe try virgin

stan1970

mits999 said:

stan1970 said:

Hi Folks - I have been on the phone to retentions today :-

This is what I have been offered for Sky Q renewal 
 
Sky Signature, broadband, (superfast) multi room and netflix = £65.50 plus a £20 admin fee (been able to haggle this off in the past but they are telling me their policy has changed and they dont do this anymore)

Am I in the right ballpark? - we were paying £59 for the above - I can get it for £58.50 without netflix as an option.

I did get through to Glasgow as my first call a couple of weeks was to India and they were not able to offer anything better than the £80 pm that things were going up to

We want to retain the dish as internet is not that great in our area and wouldnt want to rely on the internet connection for TV.

Thanks in anticipation of your help.

I would suggest you jump ship maybe try virgin

No virgin here yet 

antuk

What offers are people getting at the moment - is £65 plus a £20 admin fee for Signature, Sports, Cinema, UHD, Ultimate TV and Multiroom in the right range, or should I be pushing harder?

MouldyOldDough

Cheap NOWTV entertainment £6.99 per month

https://www.nowtv.com/choose-your-entertainment-membership?DCMP=afc-nowtv:nc_General/gen&sv_campaign_id=78888&sv_tax1=affiliate&sv_tax2=&sv_tax3=Skimlinks&sv_tax4=nottinghampost.com&sv_affiliate_id=78888&awc=11006_1699971117_4e50b76b37cfc6f3a7effbcc4a5c1163&dclid=CPzU2vTVw4IDFQEo0wodPdQIwQ

stan1970

Well that went well - I called today to see what the price would be as suggested there might be some better deals closer to black friday and was told £75 per month - Sky are so frustrating - but I like the interface 

MeteredOut

I'd not be expecting anything from their black friday deals. I've already seen them advertise their HD upgrade black friday deal for £7.50 on Facebook - multiple people pointed out that they were offering it at £5 a couple of weeks before.

It's just marketing to the ignorant now.

"We found that a massive 98% of products that were on sale on Black Friday 2021 were actually cheaper or the same as their Black Friday price at other times in the year."

https://www.which.co.uk/reviews/black-friday/article/black-friday-deals-how-to-check-if-a-black-friday-deal-is-real-aKtJD2L0zJEt

stan1970

MeteredOut said:

I'd not be expecting anything from their black friday deals. I've already seen them advertise their HD upgrade black friday deal for £7.50 on Facebook - multiple people pointed out that they were offering it at £5 a couple of weeks before.

It's just marketing for to the ignorant now.

"We found that a massive 98% of products that were on sale on Black Friday 2021 were actually cheaper or the same as their Black Friday price at other times in the year."

https://www.which.co.uk/reviews/black-friday/article/black-friday-deals-how-to-check-if-a-black-friday-deal-is-real-aKtJD2L0zJEt

Thank you - yes not necessarily after a black friday deal it was just when I called they suggested ringing in a cople of days as the deals might be better as we are soon our of contract.

Rawrzy

antuk said:

What offers are people getting at the moment - is £65 plus a £20 admin fee for Signature, Sports, Cinema, UHD, Ultimate TV and Multiroom in the right range, or should I be pushing harder?

Sounds similar to what we got offered really, we don't have sports, but we got offered £53 for the rest. £12 for sports probably sounds about right. 

The internet deals they offered were awful for the 900Mb package, wouldn't even get close to the new customer price they show on the website so it ended up double the price of many other places. Consequently we're in progress of moving to another provider for internet/phone.

This was from retentions anyway. Judging by what everyone else is saying the best deals come from cancelling and getting notices begging you to come back. Not really a viable option for internet/phone since I work from home, and don't really want to lose the landline number.

fs80uk

I gave my notice last week. Logged in to the chat, was put through to the win back team. I have a Q box.  So without full cancellation I was offered:
Sky signature + Sky sports complete package + HD = £41.50 + £20 admin
Sky signature + Sky sports complete package + Sky cinema + HD + UHD = £49.50 + £10 admin

I thought they were quite good offers without having to completely disconnect. I took it. 

jacquelinec

where do I find live chat please , I can only see virtual assistant