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Sky TV retention deals ( post your haggling successes )

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  • ImranQ
    ImranQ Posts: 177 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I wonder if this thread is monitored by Sky ... LOL! I would not be surprised!
  • PZ19
    PZ19 Posts: 551 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    edited 10 October 2023 at 1:38PM
    My friend after bit of hassle cancelling got following Signature £16.75, Sports £9 Sports HD £2, Cinema £9, HD £5, Ultimate £6, multi screen £12, super fast Bb £25.  The email initial offer after cancelling was £43 signature sports and cinema, then negotiated via numerous calls to get rest.
  • Brimble
    Brimble Posts: 103 Forumite
    Seventh Anniversary 10 Posts Name Dropper Combo Breaker
    ImranQ said:
    In the past, there would always be someone from Sky during the notice period trying to win you back with decent offers. My Sky has supposedly now lapsed. One person did call about three weeks ago but I was driving and they said they would call back. I haven't had one person from Sky talk to me as yet to discuss renewal. However I have been having a slew of txts since Sunday saying my contract will/has expired and my services have now ended and to call them back on a variety of numbers. One of the texts also said that the envelopes for the equipment would be sent.

    On another note, Amazon are currently doing their Prime sale and are offering Firestick on reduced prices. I believe on firestick, there are other viewing options available. That together with Netflix, Prime TV, Disney+ and AppleTV we also have, I have decided that if Sky don't give a crap then neither do I! We have enough options available. So, it will be goodbye to Sky! 

    Slightly off-topic I know, but I'm not really sure what the point of a Firestick is these days, unless you intend to install dodgy apps and watch channels that aren't allowed in UK etc... Presumably 99% of people now have a Smart TV with all the normal apps so I'm not sure what else a Firestick brings to the party (but I've never had one so maybe I'm missing something...?)

    Other than that, my current plan is similar to yours - currently got free Apple TV trial through to next summer, and Now TV trial for £1 month for the rest of this year, we might just try to get used to those. We'll miss the Sky EPG most of all, and the 'having everything in one place' factor, but I'm just not sure that's worth the increase they want to charge (and that's even with Win Back team, nevermind Retentions). Feels weird as I've been with Sky over 10 years, have technically 'left' for a week or so a few times in order to get best offer from Win Back team, this is the first time I've genuinely considered permanently leaving, as it's the first time Win Back team haven't been able to offer anything good. :/
  • ImranQ
    ImranQ Posts: 177 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker

    Brimble said:
     Slightly off-topic I know, but I'm not really sure what the point of a Firestick is these days, unless you intend to install dodgy apps and watch channels that aren't allowed in UK etc... Presumably 99% of people now have a Smart TV with all the normal apps so I'm not sure what else a Firestick brings to the party (but I've never had one so maybe I'm missing something...?)

    Other than that, my current plan is similar to yours - currently got free Apple TV trial through to next summer, and Now TV trial for £1 month for the rest of this year, we might just try to get used to those. We'll miss the Sky EPG most of all, and the 'having everything in one place' factor, but I'm just not sure that's worth the increase they want to charge (and that's even with Win Back team, nevermind Retentions). Feels weird as I've been with Sky over 10 years, have technically 'left' for a week or so a few times in order to get best offer from Win Back team, this is the first time I've genuinely considered permanently leaving, as it's the first time Win Back team haven't been able to offer anything good. :/
    I have no clue about firestick apart from what I have seen on the internet. Thought I'd mention the firestick as it's worth a try to see what there...

    I've been with sky for probably over 20 years tho fat good it did me :D Sky VIP diamond means nothing!
    Nevertheless, Sky does allow you more options to watch older and more content variety such as boxsets etc.. Not worth the current pricing though. I feel Sky are just trying to profiteer from an increase in their pricing just because they think they can. Will also be a shame to leave but it is what it is.
  • ImranQ
    ImranQ Posts: 177 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I got a new txt again a short time ago saying to call yet a new number so I though I'd try my luck :). I was offered a price of 47.50 per month for the package that I had before which I decided to take up. 

    Package:
    https://forums.moneysavingexpert.com/discussion/comment/80314617/#Comment_80314617


  • brewerdave
    brewerdave Posts: 8,714 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Brimble said:
    ImranQ said:
    In the past, there would always be someone from Sky during the notice period trying to win you back with decent offers. My Sky has supposedly now lapsed. One person did call about three weeks ago but I was driving and they said they would call back. I haven't had one person from Sky talk to me as yet to discuss renewal. However I have been having a slew of txts since Sunday saying my contract will/has expired and my services have now ended and to call them back on a variety of numbers. One of the texts also said that the envelopes for the equipment would be sent.

    On another note, Amazon are currently doing their Prime sale and are offering Firestick on reduced prices. I believe on firestick, there are other viewing options available. That together with Netflix, Prime TV, Disney+ and AppleTV we also have, I have decided that if Sky don't give a crap then neither do I! We have enough options available. So, it will be goodbye to Sky! 

    Slightly off-topic I know, but I'm not really sure what the point of a Firestick is these days, unless you intend to install dodgy apps and watch channels that aren't allowed in UK etc... Presumably 99% of people now have a Smart TV with all the normal apps so I'm not sure what else a Firestick brings to the party (but I've never had one so maybe I'm missing something...?)


    Main advantage of firestick (or other media streamers) -easily  portable so can have apps on older sets (or newer sets that haven't had updates for apps so no longer usable) .
    Interestingly there seems to be a burgeoning market in "dodgy" firesticks currently in my area - mainly connected with Sky's unwillingness to negotiate prices!
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    edited 11 October 2023 at 6:21PM
    IPTV will always win, more so now sky are unwilling to bargain, All channels on IPTV can be had for little as £15 a year 
  • Brimble
    Brimble Posts: 103 Forumite
    Seventh Anniversary 10 Posts Name Dropper Combo Breaker
    mits999 said:
    IPTV will always win, more so now sky are unwilling to bargain, All channels on IPTV can be had for little as £15 a year 
    Legally though? Are you saying that all channels, inc. Sky Sports etc, can be had legitimately for £15 a year? I very much doubt that's the case, and if it isn't, then both the supplier AND THE USER are breaking the law by engaging in a contract for this... Whether we like Sky's pricing or not, it doesn't mean people can just break the law and effectively steal the channels. (Apologies if I've misunderstood you somehow).
  • Brimble said:
    ImranQ said:
    In the past, there would always be someone from Sky during the notice period trying to win you back with decent offers. My Sky has supposedly now lapsed. One person did call about three weeks ago but I was driving and they said they would call back. I haven't had one person from Sky talk to me as yet to discuss renewal. However I have been having a slew of txts since Sunday saying my contract will/has expired and my services have now ended and to call them back on a variety of numbers. One of the texts also said that the envelopes for the equipment would be sent.

    On another note, Amazon are currently doing their Prime sale and are offering Firestick on reduced prices. I believe on firestick, there are other viewing options available. That together with Netflix, Prime TV, Disney+ and AppleTV we also have, I have decided that if Sky don't give a crap then neither do I! We have enough options available. So, it will be goodbye to Sky! 

    Slightly off-topic I know, but I'm not really sure what the point of a Firestick is these days, unless you intend to install dodgy apps and watch channels that aren't allowed in UK etc... Presumably 99% of people now have a Smart TV with all the normal apps so I'm not sure what else a Firestick brings to the party (but I've never had one so maybe I'm missing something...?)

    Other than that, my current plan is similar to yours - currently got free Apple TV trial through to next summer, and Now TV trial for £1 month for the rest of this year, we might just try to get used to those. We'll miss the Sky EPG most of all, and the 'having everything in one place' factor, but I'm just not sure that's worth the increase they want to charge (and that's even with Win Back team, nevermind Retentions). Feels weird as I've been with Sky over 10 years, have technically 'left' for a week or so a few times in order to get best offer from Win Back team, this is the first time I've genuinely considered permanently leaving, as it's the first time Win Back team haven't been able to offer anything good. :/
    I have a new 4k Samsung tv with all the streaming apps but I still use a 4k Firestick for streaming as the picture quality is better…using the firestick my display works at UHD resolution but via the tv it only displays at full HD  
  • Brimble
    Brimble Posts: 103 Forumite
    Seventh Anniversary 10 Posts Name Dropper Combo Breaker
    Having had my services cut off 3 weeks ago, and got nowhere with Win Back Team (worse offers than Retentions!), today I had an offer through the post for Sky Q Signature & Netflix for £23pm. Two questions on this, if anyone knows:

     - Can I take the deal, then just cancel the Netflix bit the next day (with 31 days' notice)? In the small print it says "Cancel... Ultimate TV add-on at any time on 31 days' notice" - but would that then change my Signature price?

     - Is it likely I'll be able to add on HD afterwards at a discounted price? It's £9 extra at normal price (!) - there is no mention of any discount to include it in the original package, but I wonder if anyone has ever taken Q then added HD at a discounted price later?
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