Sky TV retention deals ( post your haggling successes )

Alberto_Frog

When you cancel - you are just giving them notice. Nothing will stop working for at least 30days.
As I say - if you haven’t got a good deal - I’m sure you can ring them up and suspend the disconnection.
If you cancel - it tells them you’re serious. What are they going to do if you ring them up and suspend the cancellation? Refuse to do it?

Danszagl

From what I've seen, Sky are greedy !!!!!! and give you little to no discount, also loyalty counts for nothing.

I cancelled my full Sky package back in February, and haven't looked back since.
Served notice on my TV Licence too, I save over £100 a month!

Get out of the routine of watching live TV and get your life back.

Put your fingers in your ears and catch up via YouTube for FREE!!

miller

Sky's parent company, Comcast, allegedly has £74 billion of debt:

https://www.thisismoney.co.uk/money/markets/article-12303805/Is-Sky-falling-Britains-media-darling-Comcasts-takeover.html

Probably explains some of the experiences on here.

Kodi32

I have Sky Q with Signature, Sports and HD Pack.
No Broadband.
My Bills are now £56 per month, as 18 months term just finished, was paying £37 per month earlier in the year.
Was trying to check the sky website to see what the new customer going rate is these days for skyQ and sports + HD and it doesn't seem to be an option. Has Sky Stream fully replaced SkyQ now ?
Can you not have a dish anymore as a new customer?
So done the usual and phoned up sky to cancel contract, hoping for a better deal.
But nothing, they didn't even try to talk me round. Even being VIP Gold member who's been with them for ten years.
Just cancelled without a quibble!   Not even the option of going through to retentions, wow how sky have changed.
So will just have to wait and see now if i get any offers via email/post before the 30 days termination comes along.
or it's bye bye sky and try something else cheaper!

Detail_Merchant

Kodi32 said:

Was trying to check the sky website to see what the new customer going rate is these days for skyQ and sports + HD and it doesn't seem to be an option. Has Sky Stream fully replaced SkyQ now ?
Can you not have a dish anymore as a new customer?

https://www.sky.com/tv/sky-q seems to be the starting point to build a Sky Q package - I used an Incognito window - possibly if you have logged in to your Sky account before it detects that and hides new customer stuff?

It seems to start at £31 for Signature+Ultimate(aka Netflix), then it's another £20 for the sports, and £8 for HD, giving £59 in total. Not a very tempting deal!

Possibly there are better new customer deals via other sites, such as comparison or cashback sites.

brewerdave

Kodi32 said:

I have Sky Q with Signature, Sports and HD Pack.
No Broadband.
My Bills are now £56 per month, as 18 months term just finished, was paying £37 per month earlier in the year.
Was trying to check the sky website to see what the new customer going rate is these days for skyQ and sports + HD and it doesn't seem to be an option. Has Sky Stream fully replaced SkyQ now ?
Can you not have a dish anymore as a new customer?
So done the usual and phoned up sky to cancel contract, hoping for a better deal.
But nothing, they didn't even try to talk me round. Even being VIP Gold member who's been with them for ten years.
Just cancelled without a quibble!   Not even the option of going through to retentions, wow how sky have changed.
So will just have to wait and see now if i get any offers via email/post before the 30 days termination comes along.
or it's bye bye sky and try something else cheaper!

That's what I have - was paying £38 pm pre April ,now £43 pm - certainly wouldn't pay much more than that ,particularly as the Sports offerings are so spread around now

Finchowned

Hi,

Thanks for the tips etc on here.

Just been on the phone to Sky to cancel and offered the following:

Sky Signature  - £24
Ultimate add on - £7
HD - £Free
UHD - £3
Sky Sports - £17
Ultrafast 1 (150 meg) - £25
No admin fee

£76 a month

Probably could push for more with cancelling etc, but seemed reasonable for a 20 minute call.

Lumphammer2

Having cancelled Sky several weeks ago, Mrs Lumphammer and I are facing disconnection next week.  There is definitely a change in Sky in terms of customer retention.

We had a one missed call from retentions, and a standard letter offering Signature and Sports for £39 - no mention of HD...

She doesn't think she will miss much as she usually goes to 'live TV' - i.e. BBC channels as hate adverts -  as a default when the TV goes on.  I will miss Sky and BT Sport, but my mate raves about his dodgy stick.

Wonder whether Sky will actually send packaging for the Sky Q box - or whether they will cut off our paid for services and just let us continue using the box.  This is what happened 10 or more years ago, with the old Sky box.  I suppose we might need to get some other 'box' to navigate channels....hmmm

Quite an exciting time after 25 years of having Sky - looking at 'stick' based streaming, utilising iPlayer more.  Probably using Netflix more and Amazon Prime.....

mits999

Lumphammer2 said:

Having cancelled Sky several weeks ago, Mrs Lumphammer and I are facing disconnection next week.  There is definitely a change in Sky in terms of customer retention.

We had a one missed call from retentions, and a standard letter offering Signature and Sports for £39 - no mention of HD...

She doesn't think she will miss much as she usually goes to 'live TV' - i.e. BBC channels as hate adverts -  as a default when the TV goes on.  I will miss Sky and BT Sport, but my mate raves about his dodgy stick.

Wonder whether Sky will actually send packaging for the Sky Q box - or whether they will cut off our paid for services and just let us continue using the box.  This is what happened 10 or more years ago, with the old Sky box.  I suppose we might need to get some other 'box' to navigate channels....hmmm

Quite an exciting time after 25 years of having Sky - looking at 'stick' based streaming, utilising iPlayer more.  Probably using Netflix more and Amazon Prime.....

You can buy a freesat hd box from John Lewis or currys to replace your sky box 

miller

Does the LNB still need changing from wideband (for Sky Q) if you go down the freesat route?