Sky TV retention deals ( post your haggling successes )

mits999

miller said:

Does the LNB still need changing from wideband (for Sky Q) if you go down the freesat route?

Same wideband LNB is ok for the new freesat hd boxes, non recordable box is approx £145 and recordable 500GB £200 1TB £250 and 2TB £300 all boxes are 4K ready

they not cheap but well worth it!

currys and John Lewis provide interest free options on all boxes 

jackieblack

I have a Sky Q box and dish and Sky Broadband Essential Plus including Anytime calls - no paid Sky TV channels just the free ones. I have been on an 18 month contract, with guaranteed no price increases, which ends in about 3 months.

Does anyone have any idea what Sky are likely to offer, please?  I’ve tried looking on Sky’s website but can’t see anything relevant…

I would like to keep Sky broadband, but if I don’t renew anything else and have to return the Sky Q box, is it as simple as just buying a replacement box (for watching and recording the tv channels) and plugging it in?

mits999

jackieblack said:

I have a Sky Q box and dish and Sky Broadband Essential Plus including Anytime calls - no paid Sky TV channels just the free ones. I have been on an 18 month contract, with guaranteed no price increases, which ends in about 3 months.

Does anyone have any idea what Sky are likely to offer, please?  I’ve tried looking on Sky’s website but can’t see anything relevant…

I would like to keep Sky broadband, but if I don’t renew anything else and have to return the Sky Q box, is it as simple as just buying a replacement box (for watching and recording the tv channels) and plugging it in?

Yes it’s simple as plugging it in, exactly what I done, if you can move your broadband to Vodafone they are the cheapest 

CheekyMikey

mits999 said:

miller said:

Does the LNB still need changing from wideband (for Sky Q) if you go down the freesat route?

Same wideband LNB is ok for the new freesat hd boxes, non recordable box is approx £145 and recordable 500GB £200 1TB £250 and 2TB £300 all boxes are 4K ready

they not cheap but well worth it!

currys and John Lewis provide interest free options on all boxes 

My SkyQ LNB works fine with my ancient Humax freesat hd box

akh43

jackieblack said:

I have a Sky Q box and dish and Sky Broadband Essential Plus including Anytime calls - no paid Sky TV channels just the free ones. I have been on an 18 month contract, with guaranteed no price increases, which ends in about 3 months.

Does anyone have any idea what Sky are likely to offer, please?  I’ve tried looking on Sky’s website but can’t see anything relevant…

I would like to keep Sky broadband, but if I don’t renew anything else and have to return the Sky Q box, is it as simple as just buying a replacement box (for watching and recording the tv channels) and plugging it in?

Have you tried checking your upcoming bills on the MySky app?  

I am on a similar 18 month fixed deal for Sky Signature, no contract I could cancel at any time as I rang to see if they would improve when it was offered, been paying £19 a month, same price as my previous 18 month deal.

On checking the app mine was due to increase to £32 a month in October so I have been planning to leave if they are not likely to give me a similar offer and trying to watch all my stuff on my box.  

Then at the weekend I checked again and it had dropped to £22 a month, £10 less, no notification or letter from them yet. 

No offers on the Sky website, everything is trying to get me to add extras at more cost!!

Now I am undecided whether to stay or go as that £10 a month is a big difference.  

They have also sent me a text offering my a Q box for no extra charge asking me to call, but not done so yet.

jackieblack

akh43 said:

jackieblack said:

I have a Sky Q box and dish and Sky Broadband Essential Plus including Anytime calls - no paid Sky TV channels just the free ones. I have been on an 18 month contract, with guaranteed no price increases, which ends in about 3 months.

Does anyone have any idea what Sky are likely to offer, please?  I’ve tried looking on Sky’s website but can’t see anything relevant…

I would like to keep Sky broadband, but if I don’t renew anything else and have to return the Sky Q box, is it as simple as just buying a replacement box (for watching and recording the tv channels) and plugging it in?

Have you tried checking your upcoming bills on the MySky app?  

I am on a similar 18 month fixed deal for Sky Signature, no contract I could cancel at any time as I rang to see if they would improve when it was offered, been paying £19 a month, same price as my previous 18 month deal.

On checking the app mine was due to increase to £32 a month in October so I have been planning to leave if they are not likely to give me a similar offer and trying to watch all my stuff on my box.  

Then at the weekend I checked again and it had dropped to £22 a month, £10 less, no notification or letter from them yet. 

No offers on the Sky website, everything is trying to get me to add extras at more cost!!

Now I am undecided whether to stay or go as that £10 a month is a big difference.  

They have also sent me a text offering my a Q box for no extra charge asking me to call, but not done so yet.

It’s not showing yet, I think I’ll be able to see it at the start of next month. 

If they just remove the currently listed ‘discounts’, I’m looking at an increase of around £40 a month on top of the current cost (£27) which is out of my budget and, even if I could afford it, simply not worth it for free channels and basic broadband.

CFCWalrus

I’ve literally just phoned up to cancel my contract as we’re going from £42 to £88!!! Sky made absolutely no effort to dissuade or negotiate. 

Lumphammer2

Lumphammer2 said:

Have been paying.  Some deals have expired, gone from £66 to £85 per month.  

Signature £24 - was £18 in April
Ultimate (Netflix) £6 - was £5 in April
BT Sport £25.20 going to £28
Sky Sport £25 + £2 HD - was £16 + £2 in April.

Now out of contract and cancelled.  Got an email offering Signature and Sky Sports for £39 - no mention of HD.  Also had a phone call.  Playing hard ball here.

Two days before cut off I got a text saying to phone a Sky number.

Phoned today and they offered me

Signature £19
Netflix 6
BT Sport HD £25 
Sky Sport HD £17

Total £67.  18 month contract.  Price review next April.

Accepted.

A bit of a roller coaster but glad its all over.

Kodi32

brewerdave said:

Kodi32 said:

I have Sky Q with Signature, Sports and HD Pack.
No Broadband.
My Bills are now £56 per month, as 18 months term just finished, was paying £37 per month earlier in the year.
Was trying to check the sky website to see what the new customer going rate is these days for skyQ and sports + HD and it doesn't seem to be an option. Has Sky Stream fully replaced SkyQ now ?
Can you not have a dish anymore as a new customer?
So done the usual and phoned up sky to cancel contract, hoping for a better deal.
But nothing, they didn't even try to talk me round. Even being VIP Gold member who's been with them for ten years.
Just cancelled without a quibble!   Not even the option of going through to retentions, wow how sky have changed.
So will just have to wait and see now if i get any offers via email/post before the 30 days termination comes along.
or it's bye bye sky and try something else cheaper!

That's what I have - was paying £38 pm pre April ,now £43 pm - certainly wouldn't pay much more than that ,particularly as the Sports offerings are so spread around now

Just got a call from Sky offering me a deal to stay after cancelling, see my post.
The best they could do now was £33 per month (18 month contract)  for the same pack i had before: that's signature, skyQ, sky sports and HD.   with no admin fee and one month free sky rental.
What do you guys think?

Lumphammer2

CFCWalrus said:

I’ve literally just phoned up to cancel my contract as we’re going from £42 to £88!!! Sky made absolutely no effort to dissuade or negotiate. 

They don't seem to these days.

My experience suggests cancelling and waiting for them to contact you to give you a decent offer.