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Sky TV retention deals ( post your haggling successes )

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  • jimbow25
    jimbow25 Posts: 355 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    I have good news for myself.  Sky called me this evening and offered me the HD Package for £21 using the old box and when I asked about adding the Sports they have given it to me for £12. I would have paid the £25 as that just brought everything upto what I had been paying for just the TV channels. 18 month contract, starts tonight but I will reattach the box tomorrow, bit busy watching England tonight.  So for the price of my Now TV Sports, that I will cancel when I make sure the Sky works. I get those and the Sky TV channels. Very happy bunny.  Not sure if they could see I had been trying to access their pages via my defunct account.  

    Is there VAT to pay, reason for asking the email is an even better deal than the lad said on the phone, Sport for £10 and tv for £17, thus £27 not the £33 we had spoken about.
    Check that they have included HD on both; that may explain the difference as I'm paying an extra £6pm for both. If they have, then £27pm is a sensational deal !!!
    Second email has now arrived and you are correct.  This itemised one does add £2 & £4 for HD to bring it to the £33.  I am still very happy.  All set up very easily this morning, once the Sky Card was paired.  Off to cancel Now TV sports. From last year, for this new 18 month contract I have saved £46.

    1st episode of Miss Scarlet and the Duke watched via catch up.  It was worth holding out for two months to get this deal.
    That is good. The equivalent I was offered a fortnight ago for signature + sport + HD was £37 (£43 with Ultimate TV) but the guy only offered it if I'd taken up the offer of broadband which I wasn't keen on.
  • Futuristic
    Futuristic Posts: 1,172 Forumite
    Tenth Anniversary 1,000 Posts Photogenic Name Dropper
    edited 27 July 2022 at 4:46PM
    Sky TV went offline yesterday, called today (account completely cancelled at this point) was offered £15 Signature + £4 HD and admin fee credited 
  • brewerdave
    brewerdave Posts: 8,733 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I have good news for myself.  Sky called me this evening and offered me the HD Package for £21 using the old box and when I asked about adding the Sports they have given it to me for £12. I would have paid the £25 as that just brought everything upto what I had been paying for just the TV channels. 18 month contract, starts tonight but I will reattach the box tomorrow, bit busy watching England tonight.  So for the price of my Now TV Sports, that I will cancel when I make sure the Sky works. I get those and the Sky TV channels. Very happy bunny.  Not sure if they could see I had been trying to access their pages via my defunct account.  

    Is there VAT to pay, reason for asking the email is an even better deal than the lad said on the phone, Sport for £10 and tv for £17, thus £27 not the £33 we had spoken about.
    Check that they have included HD on both; that may explain the difference as I'm paying an extra £6pm for both. If they have, then £27pm is a sensational deal !!!
    Second email has now arrived and you are correct.  This itemised one does add £2 & £4 for HD to bring it to the £33.  I am still very happy.  All set up very easily this morning, once the Sky Card was paired.  Off to cancel Now TV sports. From last year, for this new 18 month contract I have saved £46.


    £33 pm is excellent - I'm paying £38pm for the same (on current deal til Jan.) so it's "nice" to know that Sky will still do deals on Sky+ boxes, as I'm happy not to have Sky Q !
  • FUrake
    FUrake Posts: 158 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    cancelled a few days ago, just went onto the live chat and was offered the following below, I had been paying £81.50 for the last 17 months so its basically just a price match which isnt terrible, ive seen others in this thread get signature for and cinema for cheaper though, I mentioned this but the woman said £81 was the best she could do so left it

    Sky Signature at £21 a month (that's a £11 discount with an 18-month contract)
    HD at £4 (that's a £4 discount)
    Complete Sports at £9 (that's a £27 discount with sky cinema and an 18-month contract)
    Cinema at £12 (that's a £12 discount when keeping Sports/with an 18-month contract)
    Sky Q Multiscreen at £10 ( saving £5 with an 18-month contract)
    BT Sport at £25 ( saving £5 with sky sports and an 18 month contract)
  • Teacake1903
    Teacake1903 Posts: 50 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Mine goes off on 31st July. Already switched my broadband away from them. Been offered Signature, Sport and Cinema for £37 per month but don’t want cinema. Offers have come through letter and through an email. Nothing on my account.

    I'm going to let it cancel. The money I save will pay for the increase in my energy bill 
  • FUrake
    FUrake Posts: 158 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    Mine goes off on 31st July. Already switched my broadband away from them. Been offered Signature, Sport and Cinema for £37 per month but don’t want cinema. Offers have come through letter and through an email. Nothing on my account.

    I'm going to let it cancel. The money I save will pay for the increase in my energy bill 
    thanks for that info, that £37 deal for signature, sport and cinema is what im trying to hold out for, can you remember how long after you cancelled you received your offers by email and post? cheeres
  • shawry_99
    shawry_99 Posts: 158 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    FUrake said:
    last time I handed in my 31 day notice (18 months ago) I had offers appear on the following link, www.sky.com/mydeal, have tried accessing this today but doesnt seem to work, have they got rid of that? how has everyone received their offers, email mainly? anyone had any success using the www.sky.com/reviewmyoptions link and talking to someone on the live chat? cheers
    Not sure it was the same link, as I did it via the app, but the deal I signed up to on Friday was automatic, I didnt have to call. 

    Sky Q - Multiscreen, Signature, Cinema, Sports complete, HD, and Sports HD.  cost £53 reduced from £101.

    Seems too good to be true though, so waiting for my future bill section to update.
  • Update.

    29 April 2022 - Cancelled Sky.

    My bill was £35 for Sky Signature, Box Sets, Sky Sports F1 (HD included).

    Was offered £29 for Sky Signature including Box Sets, Sky Sports F1 HD.
    18 months offer for Sky Signature. (£17).
    12 months offer for Sky Sports F1. (£12).

    Cancel any time - not a recontract.

    10 May 2022 - Received text from Sky asking me to contact them if I changed my mind about leaving - nothing offered in text.

    11 May 2022 -  Received letter from Sky.
    Sky TV including Box Sets and Sky Sports for £33 monthly for 18 months.
    (Plus £10 one-off fee.)
    18 month minimum contract.
    Small print states price may change during contract. (Which means it WILL go up in price at least once.)

    Offer valid until 19 May 2022.

    This is worse for me than already offered by being £4 dearer, having to pay a £10 fee,  and needing to recontract for 18 months.

    On the plus side if I was interested in Sky Sports other than F1, which I'm not, that may be appealing, but it isn't. 

    If I receive any other offers I will post here.
    Update 23 May 2022.

    Received letter today offering Sky Signature for £17 per month on 18 month contract.
    Various packages add on at 50% discount whilst keeping Sky Signature.
    A one off fee of £10 applies.

    Multiscreen £7.
    Cinema £9.
    Sports £16.
    Ultra HD £6.
    Kids £3.50.

    (Ultra HD or Kids cancellable at any time with 31 days notice.  
    Others 18 months contract renewed.) 

    Small print states prices may increase within contract - which means prices will increase at least once.

    Not interested in this, but contacted Sky on Chat and asked if I could pay £17 per month for Sky Signature and add Sky Sports F1 at 50% discount ie £9 instead of £18 ?
    This would make my monthly bill £26.
    Sky Sports F1 would be in HD as standard - Sky Signature not in HD as standard.

    The answer was no.
    Though for the first time Sky has offered Sky Signature in HD as standard without paying £8 extra - or £4 extra on 50% discount offer.

    Best Sky could offer me was £17 for Sky Signature (in HD), plus Sky Sports (in HD as standard) for £16.
    This would make my bill £33 per month. 
    That's £396 for the year plus the inevitable price increases.

    That is still more than I want to pay.

    I would have signed up for Sky Signature in HD plus F1 if Sky had agreed to £26 per month - but they said no to that.

    So I will keep waiting to see if offered anything better.
    Will update here if so.

    *At least it appears Sky appear to be dropping the charge for HD across all channels for some customers.   

     

    Update 23 June 2022.

    Almost two months since cancelling Sky on 23 April 2022.

    Received phone call offering Sky Signature and Netflix in HD for £20.00 monthly.
    18 Month Contract.
    Told them not interested in Netflix so they came back with Sky Signature in HD for £15 monthly.
    18 Month Contract.

    No special offers on Sky Sports F1.
    No option of not signing for 18 months contract.

    No offer of a credit.

    Tbh Sky Signature in HD for £15 monthly is quite appealing. Only drawback being I know this will increase within contract at least once.
    So I didn't take it up.

    A couple of weeks ago I took out a NOW subscription which was two months viewing for £10. In addition I added the BOOST payment of £5 per month for HD, skipping ads, and 5.1 surround.
    This let me watch the last episodes of a couple of series, and the first couple of episodes of latest Westworld and Blue Bloods.

    I'm going to cancel NOW once my offer expires.

    If I'm offered anything I will update the thread.
    Update 3 July 2022.

    Received offer by post.

    Sky TV & Sports £29 a month for 18 months.

    Plus a one off fee £10.

    Normally £59 per month.

    Add Sky Cinema £6 a month.

    Add Sky Multiscreen £10 a month.

    Add BT Sport £28 a month.

    Microscopic print states prices may increase within contract. 
    Which means will increase within contract at least once. 

    Valid until 14 July 2022. 

    Contacted Sky by chat.

    Refused to waive one off fee £10.

    No offer of a credit.

    Chat confirmed channels are in HD.

    Probably would have contracted again for 18 months if Sky had waived the fee.

    £29 x £18 is £522.
    Plus the £10 fee makes it £532.

    I will wait to see if offered anything cheaper.

    Presently paying for NOW at £10 per month plus £5 for BOOST, so £15 per month until I cancel next month when the NOW price increases to £19.95 per month plus £5 for the BOOST (HD, 5.1, No Ads).  I'm not paying £24.95 for NOW + BOOST.

    18 month contract puts me off  - unless cheaper than NOW + BOOST.  


       



     
    Update 30 July 2022. 

    Received NOW offer by e-mail.
    Save 40% for 12 months on Sky Sports.
    Offer valid until 4 August 2022.
    Cancel anytime.

    £19.99 per month instead of £33.99 per month.

    Might go this.

    Already have NOW Entertainment at £10 per month, and BOOST at £5 per month.

    Total cost of Sky bill will be £34.99.

    Actually £6 more than have been offered by post for a new 18 month contract for the same package at £29 per month.

    Advantage being ability to cancel at anytime without penalty.

    In theory the Sky Sports £19.99 is good for 12 months but if Entertainment at £10 monthly or BOOST at £5 monthly increases in price I can ditch it.
  • Teacake1903
    Teacake1903 Posts: 50 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    FUrake said:
    Mine goes off on 31st July. Already switched my broadband away from them. Been offered Signature, Sport and Cinema for £37 per month but don’t want cinema. Offers have come through letter and through an email. Nothing on my account.

    I'm going to let it cancel. The money I save will pay for the increase in my energy bill 
    thanks for that info, that £37 deal for signature, sport and cinema is what im trying to hold out for, can you remember how long after you cancelled you received your offers by email and post? cheeres
    About two weeks for letter I think. I had a text off them today so rang and they were offering Sports, Signature and Netflix for £42. Turned it down 
  • FUrake
    FUrake Posts: 158 Forumite
    Eighth Anniversary 100 Posts Name Dropper
    shawry_99 said:
    FUrake said:
    last time I handed in my 31 day notice (18 months ago) I had offers appear on the following link, www.sky.com/mydeal, have tried accessing this today but doesnt seem to work, have they got rid of that? how has everyone received their offers, email mainly? anyone had any success using the www.sky.com/reviewmyoptions link and talking to someone on the live chat? cheers
    Not sure it was the same link, as I did it via the app, but the deal I signed up to on Friday was automatic, I didnt have to call. 

    Sky Q - Multiscreen, Signature, Cinema, Sports complete, HD, and Sports HD.  cost £53 reduced from £101.

    Seems too good to be true though, so waiting for my future bill section to update.
    thanks for this, thats not too far off what they offered me, they offered me £81 for the same stuff except with BT sport aswell which is £25, so £56 for the same package you have
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