Sky TV retention deals ( post your haggling successes )

Futuristic

Submitted cancellation notice last week, got call today only got offered £23 for Signature + HD. Currently paying £17 for that 

mcp77

Gave notice to cancel on 16/05/22 (Sky Q), ended 16/06/22.
Email offer received 24/06/22
Rang them today and accepted offer:
Signature+Sports+Kids+Netflix Standard, HD all....£38/mth
Admin charge waived

antuk

Cancelled two days ago, got a call today £54
Signature
UHD
Netflix
Sports
Cinema
Multiscreen

Less than I was paying before the price increase a few months ago

brewerdave

mcp77 said:

Gave notice to cancel on 16/05/22 (Sky Q), ended 16/06/22.
Email offer received 24/06/22
Rang them today and accepted offer:
Signature+Sports+Kids+Netflix Standard, HD all....£38/mth
Admin charge waived

Still good deals around then !!

leodis23

leodis23 said:

After a 90 mintue experience via the chatbot and 'Loyalty Agent', really wasn't impressed with their retention offer.

Sky Signature at £20 a month (that's a £12 discount with an 18-month contract)

Sky Ultimate TV bundle at £6 a month (that's Netflix premium)

HD at £6 (that's a £2 discount)

UHD at £3 (that's a £1 Discount)

This brings your total to £35 a month.

Your offers will start today and a one-off admin fee of £10 

After saying no because of the financial climate, and how that cost compares to getting Netflix premium and using Freeview, they offered another £3 off the Ultimate bundle, but that's still only £6 less than the new customer deal. Will see if they send anything better through over the remaining month, but might just go back to using my Apple TV instead of recording stuff.

Been 11 days since I cancelled and still no phone calls (although I may have their number blocked if they're tried cold calling before).

Did get an email yesterday with the following offer:

Sky Signature & Movies - £26/mo + "from" £10 admin fee and 18mo. commitment
Netflix +£5
HD +£4 (no mention of UHD which I previously had and said I wanted to keep)

Not even using my Sky box at the moment, gone back to the Apple TV so not even sure I'll take any retention deals unless they really blow me away.

GibbsRule_No3.

Been a month without Sky now, no offers.  I would accept a deal because I want Atlantic and Alibi and if they’d throw in Sky Sports I’d happily pay the old £47 that I had been paying for the basic package, old Sky box. but they don’t seem to want me.  No confirmation letter or email confirming end of contract either, they just did not take the money this month, they actually owe me £1.48p

Futuristic

mcp77 said:

Gave notice to cancel on 16/05/22 (Sky Q), ended 16/06/22.
Email offer received 24/06/22
Rang them today and accepted offer:
Signature+Sports+Kids+Netflix Standard, HD all....£38/mth
Admin charge waived

Could you post breakdown on how much each one is? Thx

mcp77

Futuristic said:

mcp77 said:

Gave notice to cancel on 16/05/22 (Sky Q), ended 16/06/22.
Email offer received 24/06/22
Rang them today and accepted offer:
Signature+Sports+Kids+Netflix Standard, HD all....£38/mth
Admin charge waived

Could you post breakdown on how much each one is? Thx

So no Cinema or Multi-room. 
Also with the Ultimate TV Add On (basically Netflix), if you take Sky HD then you get Netflix Standard (HD). If not then you get just Netflix Basic. 

Wendell_Pierce

Wendell_Pierce said:

Wendell_Pierce said:

Wendell_Pierce said:

Update.

29 April 2022 - Cancelled Sky.

My bill was £35 for Sky Signature, Box Sets, Sky Sports F1 (HD included).

Was offered £29 for Sky Signature including Box Sets, Sky Sports F1 HD.
18 months offer for Sky Signature. (£17).
12 months offer for Sky Sports F1. (£12).

Cancel any time - not a recontract.

10 May 2022 - Received text from Sky asking me to contact them if I changed my mind about leaving - nothing offered in text.

11 May 2022 -  Received letter from Sky.
Sky TV including Box Sets and Sky Sports for £33 monthly for 18 months.
(Plus £10 one-off fee.)
18 month minimum contract.
Small print states price may change during contract. (Which means it WILL go up in price at least once.)

Offer valid until 19 May 2022.

This is worse for me than already offered by being £4 dearer, having to pay a £10 fee,  and needing to recontract for 18 months.

On the plus side if I was interested in Sky Sports other than F1, which I'm not, that may be appealing, but it isn't. 

If I receive any other offers I will post here.

Update 23 May 2022.

Received letter today offering Sky Signature for £17 per month on 18 month contract.
Various packages add on at 50% discount whilst keeping Sky Signature.
A one off fee of £10 applies.

Multiscreen £7.
Cinema £9.
Sports £16.
Ultra HD £6.
Kids £3.50.

(Ultra HD or Kids cancellable at any time with 31 days notice.  
Others 18 months contract renewed.) 

Small print states prices may increase within contract - which means prices will increase at least once.

Not interested in this, but contacted Sky on Chat and asked if I could pay £17 per month for Sky Signature and add Sky Sports F1 at 50% discount ie £9 instead of £18 ?
This would make my monthly bill £26.
Sky Sports F1 would be in HD as standard - Sky Signature not in HD as standard.

The answer was no.
Though for the first time Sky has offered Sky Signature in HD as standard without paying £8 extra - or £4 extra on 50% discount offer.

Best Sky could offer me was £17 for Sky Signature (in HD), plus Sky Sports (in HD as standard) for £16.
This would make my bill £33 per month. 
That's £396 for the year plus the inevitable price increases.

That is still more than I want to pay.

I would have signed up for Sky Signature in HD plus F1 if Sky had agreed to £26 per month - but they said no to that.

So I will keep waiting to see if offered anything better.
Will update here if so.

*At least it appears Sky appear to be dropping the charge for HD across all channels for some customers.   

 

Update 23 June 2022.

Almost two months since cancelling Sky on 23 April 2022.

Received phone call offering Sky Signature and Netflix in HD for £20.00 monthly.
18 Month Contract.
Told them not interested in Netflix so they came back with Sky Signature in HD for £15 monthly.
18 Month Contract.

No special offers on Sky Sports F1.
No option of not signing for 18 months contract.

No offer of a credit.

Tbh Sky Signature in HD for £15 monthly is quite appealing. Only drawback being I know this will increase within contract at least once.
So I didn't take it up.

A couple of weeks ago I took out a NOW subscription which was two months viewing for £10. In addition I added the BOOST payment of £5 per month for HD, skipping ads, and 5.1 surround.
This let me watch the last episodes of a couple of series, and the first couple of episodes of latest Westworld and Blue Bloods.

I'm going to cancel NOW once my offer expires.

If I'm offered anything I will update the thread.

Update 3 July 2022.

Received offer by post.

Sky TV & Sports £29 a month for 18 months.

Plus a one off fee £10.

Normally £59 per month.

Add Sky Cinema £6 a month.

Add Sky Multiscreen £10 a month.

Add BT Sport £28 a month.

Microscopic print states prices may increase within contract. 
Which means will increase within contract at least once. 

Valid until 14 July 2022. 

Contacted Sky by chat.

Refused to waive one off fee £10.

No offer of a credit.

Chat confirmed channels are in HD.

Probably would have contracted again for 18 months if Sky had waived the fee.

£29 x £18 is £522.
Plus the £10 fee makes it £532.

I will wait to see if offered anything cheaper.

Presently paying for NOW at £10 per month plus £5 for BOOST, so £15 per month until I cancel next month when the NOW price increases to £19.95 per month plus £5 for the BOOST (HD, 5.1, No Ads).  I'm not paying £24.95 for NOW + BOOST.

18 month contract puts me off  - unless cheaper than NOW + BOOST.  


   



 

Filo25

Reading this with interest, as my old deal expires on 22nd August so I will need to give my notice soon, seems to be mixed experiences, so I won't be holding my breath.

Realistically I may end up following through with the cancellation this time, but I have other ways of watching most content so its not the end of the world.

Currently paying

Sky Signature £19
Ultimate TV £5
Sky Sports - complete £5
Sky Cinema £10
Sky Sports HD £2
Sky HD £4
Multiscreen £8.50
Ultra HD £2
Total £54.50

Going to £84 from 22nd August 

And I have no interest in paying any more for that than I already am!