Sky TV retention deals ( post your haggling successes )

mits999

jacquelinec said:

 I have signature , HD, sports, BT sport  and multiroom.  Since my contract expired my bill has gone from £75 to £92.  My offers on chat have been £86  then £80. I had a review your options message and got offered £72.  Then I had another message and was offered £69 .
On cut off day last week  I had another message to review.I said there was actually no point in BT sports as the moment as nothing on there for a couple of months So was offered £39 without BT , so was happy with that . 
However they took the HD off as well.  I spent an hour on the phone speaking to 5 different people. I was offered HD for £3 month with £20 credit . I said no the HD at £3 month would cost me £54 . The verbal contract was just taking BT off and I'm not paying any extra . They said would call back the next day ., no call. 
I sent another email two days ago saying if they can't call back or resolve this to cancel again . They've not even phoned to activate the cancellation, but have acknowledged the email. 
I'm winging it a bit as don't know the best action really . If they forgot to add HD when working out a price  I feel they should honour it .  They make prices up to suit themselves anyway , so I'm sure they can lose the £3 month somewhere.  

Put in cancellation let them call you bk with a better offer

jacquelinec

mits999 said:

jacquelinec said:

 I have signature , HD, sports, BT sport  and multiroom.  Since my contract expired my bill has gone from £75 to £92.  My offers on chat have been £86  then £80. I had a review your options message and got offered £72.  Then I had another message and was offered £69 .
On cut off day last week  I had another message to review.I said there was actually no point in BT sports as the moment as nothing on there for a couple of months So was offered £39 without BT , so was happy with that . 
However they took the HD off as well.  I spent an hour on the phone speaking to 5 different people. I was offered HD for £3 month with £20 credit . I said no the HD at £3 month would cost me £54 . The verbal contract was just taking BT off and I'm not paying any extra . They said would call back the next day ., no call. 
I sent another email two days ago saying if they can't call back or resolve this to cancel again . They've not even phoned to activate the cancellation, but have acknowledged the email. 
I'm winging it a bit as don't know the best action really . If they forgot to add HD when working out a price  I feel they should honour it .  They make prices up to suit themselves anyway , so I'm sure they can lose the £3 month somewhere.  

Put in cancellation let them call you bk with a better offer

If they don't contact me tomorrow , I think I will do , thanks for advice . 

GibbsRule_No3.

My Sky contract ends tomorrow, they have made no attempt to contact me to reconsider and stay.  Freeview box seems okay.  Two channels I will miss though are Atlantic and History but I won’t ask them to offer me anything, if they make contact then I might go back, especially seeing what I can ask for from the thread here.  Do Sky send an end of contract letter?

Vegastare

HyperSpace88 said:

No luck here.

We still have a Sky HD box (old). As we need a box with SCART.

Sky TV	£31.00
	Discounted by £5.00 for 18 months	-£5.00
	Discounted by £7.00 for 18 months	-£7.00
		£19.00

Sky agreed to £19 p/m in January 2022 for 18month contract. However from April 2020 it is going up to £20 p/m.

My partner only needs a subjet of the basic Sky package.

I don't know how Sky could justify charging £31p/m when they are offering new customers £26 for Sky and Netflix.

It makes me aggrieved as, as my partner was paying the higher amount for a few months. No refund was offered.

We are saving Sky a lot of money by still using the old Sky box. They did n't take this into account.

And the old sky box could be the reason.....that is of course if you believe what the peeps say at Sky.

We have Sky Plus HD and Sky HD box as second box.

We were told that we could not get any better deal because our old Sky HD box no longer is eligible for discounts, the newer box SKY HD Plus does get discounts...when we asked could we get a reconditioned plus box we were told it would not be recognised as not got from Sky but a third party...........

timswf2

My mother in law wanted to keep Sky HD and we were able to get her Signature for £26 by phone rather than her £34 renewal on a legacy package with a new viewing card. They still booked an engineer and Sky Q box delivery but we were able to cancel these.

xxedrushxx

I'm currently out of contract and paying £55pm for Sky signature, kids, cinema, sports and HD. 

I normally renegotiate at the end of every contract but I wonder whether its worth it at the price I'm currently paying. Would prefer to have 4k and maybe BT sports if there was a way to discount on those and pay close to what I'm paying? 

timmy88

Got offered

sky signature £17 a month

Ultimate £6 a month

HD 4 a month

Kids 3 a month

Complete sports 7 a month

Cinema 12 a month

UHD 2 a month

TOTAL 51 a month

I was offered (last week) 62 a month for same deal  so asked them to cancel. Contract was due to go up to 95 a month next month so thought the 51 a month deal was not bad deal considering. Deal is for 18 months

andyca

Canceled the TV last month to see if we could live without Sky, but dad missed his football... reconnecting the TV but continuing the Broadband and were offered:

• Sky Signature £32.00 18 months In-Contract discount -£5.00, 18 months Sky Signature Subscription Discounted-£10.00 £17.00
• Multiscreen £15.00 18 months Multiscreen Subscription Discounted -£5.00 £10.00
• Sky Sports - Complete Pack £30.00 18 months In-Contract discount -£7.00 18 months Sky Sports Subscription Discounted -£19.00 £4.00
• Sky Cinema £12.00 18 months Sky Cinema Subscription Discounted -£4.00 £8.00
• BT Sport £28.00 18 months In-Contract discount-£3.00 £25.00
• Sky Sports HD £6.00 Ongoing Sky Sports HD Subscription Discounted -£4.00 £2.00
• Sky Broadband Superfast £35.50 Discounted by £5.00 for 18 months -£5.00 £30.50
• Sky Talk Anytime Extra £12.00

    
Total: £108.50

Tried to get some more off the Broadband but as we hadn't actually cancelled it we were told we couldn't get the lower rates. Sports and Cinema have a bundle discount so it was only £2 extra to add Cinema.

brewerdave

xxedrushxx said:

I'm currently out of contract and paying £55pm for Sky signature, kids, cinema, sports and HD. 

I normally renegotiate at the end of every contract but I wonder whether its worth it at the price I'm currently paying. Would prefer to have 4k and maybe BT sports if there was a way to discount on those and pay close to what I'm paying? 

Are you sure you aren't in a minimum period "contract" ? £55pm for that package is a discounted price already - should be over £80 uncontracted list price.

damned

I’ve been very lazy in keeping on top of what I should be paying, so prepare for a whopper:
 

I’ve started a conversation with retentions.
What should I expect to pay for something equivalent, please?