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Sky TV retention deals ( post your haggling successes )

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  • BurnsyDude
    BurnsyDude Posts: 14 Forumite
    Third Anniversary 10 Posts
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
  • jem16
    jem16 Posts: 19,587 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    BurnsyDude said:

    Am I missing something???

    Will post any updates in my situation on here.
    Went through that recently for my Dad. Took about 2 to 3 weeks after cancellation to receive a decent offer via post. Just make sure your marketing preferences allow contact.
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    BurnsyDude said:
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
    You need to fully cancel and be without services for at least 1 month to get any half decent deal 
  • antuk
    antuk Posts: 374 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    mits999 said:
    BurnsyDude said:
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
    You need to fully cancel and be without services for at least 1 month to get any half decent deal 
    What would you say half decent is? Even the new customer deals are 50% more than I currently pay so im not expecting Sky to offer much when I cancel
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    antuk said:
    mits999 said:
    BurnsyDude said:
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
    You need to fully cancel and be without services for at least 1 month to get any half decent deal 
    What would you say half decent is? Even the new customer deals are 50% more than I currently pay so im not expecting Sky to offer much when I cancel
    What’s your package breakdown?
  • antuk
    antuk Posts: 374 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    mits999 said:
    antuk said:
    mits999 said:
    BurnsyDude said:
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
    You need to fully cancel and be without services for at least 1 month to get any half decent deal 
    What would you say half decent is? Even the new customer deals are 50% more than I currently pay so im not expecting Sky to offer much when I cancel
    What’s your package breakdown?
    Sky Signature £19.00
    Ultimate TV £5.00
    Sky Sports - Complete Pack £4.00
    Sky Cinema £12.00
    Sky Sports HD £2.00
    Sky HD £4.00
    Multiscreen £8.50
    Ultra HD £4.00

  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    antuk said:
    mits999 said:
    antuk said:
    mits999 said:
    BurnsyDude said:
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
    You need to fully cancel and be without services for at least 1 month to get any half decent deal 
    What would you say half decent is? Even the new customer deals are 50% more than I currently pay so im not expecting Sky to offer much when I cancel
    What’s your package breakdown?
    Sky Signature £19.00
    Ultimate TV £5.00
    Sky Sports - Complete Pack £4.00
    Sky Cinema £12.00
    Sky Sports HD £2.00
    Sky HD £4.00
    Multiscreen £8.50
    Ultra HD £4.00

    As a current sky employee I can say what’s achievable 
    signature £10 to £17
    ultimate £4 to £6
    sky sports £10 to £15
    Sky cinema £5 to £12
    sky sports hd free to £2
    sky hd free to £4
    multiscreen £7 to £15
    ultra hd free to £4

    All depends which advisor you get
  • antuk
    antuk Posts: 374 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    mits999 said:
    antuk said:
    mits999 said:
    antuk said:
    mits999 said:
    BurnsyDude said:
    Similar story here...

    Have (had) a very good Sky package, Ultra Fast BB, Complete tv package inc Sky Sports & Movies, multiroom, UHD. Didn't have BT Sports. Was paying £84pm after negotiations 18 months ago.
    They tried to increase it to £120. Through a series of (painful and unnecessary) phone and online chat conversations, managed to get them to £115... £111... £107.50... £105.50. Always the "best they can do". They just keep saying that they're 'unable to match the previous package'. All I keep hearing is that my previous discounts were unprecedented. I don't really care - all I care about is that my bill is going to go up £21.50 a month = £258pa.

    Anyway, after going through retentions, cancellations, etc and only getting down to £105.50, decided to go down the highstakes option and actually cancel:
    https://www.moneysavingexpert.com/broadband-and-tv/haggle-with-sky-existing-customer-tips/#tip-1

    Was expecting the flurry of 50% discount offers to come flooding in as on the above link. So far...NOTHING!!  :D:) Technically you can change your mind after you've cancelled for 31 days on the TV. But I've only got 14 days before broadband is cut off so I'm using that as my drop dead date. Virgin have offered my a pretty good whole package for £85. Only thing stopping me is the lack of Sky Atlantic (not even sure I even watch anything on there lol) and the lack of Sky Sports UHD (only HD boooo!), but with the added bonus of BT Sports (inc 4k). However the real thing putting me off is the upheaval. My entire entertainment system is plumbed in to a inbuilt TV unit and I just can't be bothered unwiring it all, sending the stuff back, and having to rewire it all with the new hardware.

    Am I missing something???

    Will post any updates in my situation on here.
    You need to fully cancel and be without services for at least 1 month to get any half decent deal 
    What would you say half decent is? Even the new customer deals are 50% more than I currently pay so im not expecting Sky to offer much when I cancel
    What’s your package breakdown?
    Sky Signature £19.00
    Ultimate TV £5.00
    Sky Sports - Complete Pack £4.00
    Sky Cinema £12.00
    Sky Sports HD £2.00
    Sky HD £4.00
    Multiscreen £8.50
    Ultra HD £4.00

    As a current sky employee I can say what’s achievable 
    signature £10 to £17
    ultimate £4 to £6
    sky sports £10 to £15
    Sky cinema £5 to £12
    sky sports hd free to £2
    sky hd free to £4
    multiscreen £7 to £15
    ultra hd free to £4

    All depends which advisor you get
    How do I get you? :)
  • jaelato1
    jaelato1 Posts: 139 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Sky Signature £11 (with Netflix on multiple screens)
    Sky kids £6.00
    Sky HD £8.00

    25 quid in total

  • brewerdave
    brewerdave Posts: 8,711 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jaelato1 said:
    Sky Signature £11 (with Netflix on multiple screens)
    Sky kids £6.00
    Sky HD £8.00

    25 quid in total

    And that sums up the chaos that is Sky pricing - I was offered Kids for a £1 (didn't want) and I pay £2 for HD BUT £17 for Signature without Netflix !!
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