Sky TV retention deals ( post your haggling successes )

in Phones & TV
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  • OldDIYerOldDIYer Forumite
    121 Posts
    Part of the Furniture 100 Posts
    Kodi32 said:
    2 weeks until I am fully cut off and sky are not budging or offering any further discount. £82 for the below and £10 admin fee. Pushed very hard on online chat and not getting anywhere. 

    Sky Signature at £18 
    Sky Ultimate TV bundle at £5 
    HD at £3 
    UHD free 
    Complete Sports at £6
    Sky Cinema at £11
    Sky Q Multiscreen at £10 
    Kids £1


    Sky Broadband Superfast, including line rental, pay as you talk calls at £28

    Is it worth calling? Or is it the same deals over the phone as online chat?

    Thanks 
    I've got a week to go before i'm cut off, still not heard anything!
    Your lucky too get through on a live chat to the correct department.
    Being trying the online chat for weeks (comeback dept) but it's always busy!   and can't get through.
    Might have to start looking at BT TV as long as all the sports channels are in HD!
    I accepted the same offer (ex broadband) £54 - see above - total same but breakdown different - I used the phone number that came up with the link posted above.

    However, they have made a right mess of the next bill - it's about £30 too much - virtually impossible to work out what they've done wrong!
  • AJJ2205AJJ2205 Forumite
    15 Posts
    10 Posts
    Well five days to go and still no contact from SKY apart from a text message on the 10th January offering the same deal mentioned above. 

    SKY broadband is also significantly more expensive than other providers so they must bring Ultrafast prices to match other deals out there.
  • OldDIYerOldDIYer Forumite
    121 Posts
    Part of the Furniture 100 Posts
    Worth checking your bill after re-contracting. Mine was £97 - I was expecting about £40.  After 1hr 10mins on phone, they reluctantly agreed and knocked £60 off.

    Their bills are very confusing.  I worked out in the end that they'd charged again for bits of my package paid for in the previous month.
  • TannsTanns Forumite
    8 Posts
    Third Anniversary First Post
    Cancelled 28 days ago, had a couple of calls and a couple of letters through the post. Jumped on the chat a couple of times and rejected their deals.

    This evening, jumped on the chat and managed to get the £52 deal below. Refused to pay the admin and it was waived. Was paying £68 for same deal without Sky HD previously.

    Could have followed through with cancellation and got a better deal but have been with sky for 14 years and didn’t want to be without service. 

    Happy!

  • AJJ2205AJJ2205 Forumite
    15 Posts
    10 Posts
    Anyone else had the SKY broadband text you finish in five days but if you don't sign up in the next 48 hrs we cannot guarantee your service.  Nothing like ramping up the pressure ;)
  • packers&woodsypackers&woodsy Forumite
    6 Posts
    Part of the Furniture First Post Combo Breaker
    Sorted! 
    Rang 0333 759 4454 and spoke to friendly, helpful lady, Sue.
    I had Sky HD box but have moved to Sky Q 1TB box with
    Signature
    Full Sports
    Ultimate (Netflix)
    No charge for new box, LNB and engineer visit.
    £10 Admin charge waived (given as credit on account) 
    For £33 per month on 18 month contract.
    Happy with that.
  • edited 29 January at 12:29PM
    csgohan4csgohan4 Forumite
    10.6K Posts
    10,000 Posts Seventh Anniversary Name Dropper Photogenic
    ✭✭✭✭✭
    edited 29 January at 12:29PM
    Sorted! 
    Rang 0333 759 4454 and spoke to friendly, helpful lady, Sue.
    I had Sky HD box but have moved to Sky Q 1TB box with
    Signature
    Full Sports
    Ultimate (Netflix)
    No charge for new box, LNB and engineer visit.
    £10 Admin charge waived (given as credit on account) 
    For £33 per month on 18 month contract.
    Happy with that.
    whats the pricing individually?
    "It is prudent when shopping for something important, not to limit yourself to Pound land/Estate Agents"

    G_M/ Bowlhead99 RIP
  • packers&woodsypackers&woodsy Forumite
    6 Posts
    Part of the Furniture First Post Combo Breaker
    Signature £16
    Sports Complete HD £12
    Ultimate £5  (Fist 2 months free)
  • brewerdavebrewerdave Forumite
    7.6K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    Signature £16
    Sports Complete HD £12
    Ultimate £5  (Fist 2 months free)
    Are you getting Signature in HD included in that price ??
  • Sheldons36Sheldons36 Forumite
    2 Posts
    First Post
    MoneySaving Newbie
    We cancelled a couple of weeks ago now, had no luck in getting a good deal. Cheapest I could get was £80/82 a month for Signature, Ultimate, Multi Room, HD + UHD & Ultrafast Plus. Been with them for 7 years.

    Fortunately I can sign up as a new customer with friends and family discount as it's always been in my partners name which brings all of the above down to £72.30.
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