Sky TV retention deals ( post your haggling successes )

paulst78

andyfx said:

Can anyone tell me how I can speak to Sky via live chat? I let my contract cancel last term and renewed via live chat, however unable to find where I can do live chat with them anywhere this time around, other than calling them, texting or facebook messenger.

I've just cancelled the full TV package which I was paying £44 p/m for until the end of the contract. Best they have been able to offer me up until now was £49, but my services were disconnected this morning so hoping this means better deals.

Try sky.com/comeback10, I got a good deal with that link

andyfx

paulst78 said:

andyfx said:

Can anyone tell me how I can speak to Sky via live chat? I let my contract cancel last term and renewed via live chat, however unable to find where I can do live chat with them anywhere this time around, other than calling them, texting or facebook messenger.

I've just cancelled the full TV package which I was paying £44 p/m for until the end of the contract. Best they have been able to offer me up until now was £49, but my services were disconnected this morning so hoping this means better deals.

Try sky.com/comeback10, I got a good deal with that link

I tried that way previously but it only allows me to speak to them via text or messenger. Does that seem right?

paulst78

andyfx said:

paulst78 said:

andyfx said:

Can anyone tell me how I can speak to Sky via live chat? I let my contract cancel last term and renewed via live chat, however unable to find where I can do live chat with them anywhere this time around, other than calling them, texting or facebook messenger.

I've just cancelled the full TV package which I was paying £44 p/m for until the end of the contract. Best they have been able to offer me up until now was £49, but my services were disconnected this morning so hoping this means better deals.

Try sky.com/comeback10, I got a good deal with that link

I tried that way previously but it only allows me to speak to them via text or messenger. Does that seem right?

Yeah, that is right, I spent maybe 2hrs texting back and forth to get my deal

andyfx

Looks like the best they will offer me is £49 for the same package I was previously paying £44 for!
My services have been cancelled for 2 days now. I guess this is the best they will offer me?

paulst78

andyfx said:

Looks like the best they will offer me is £49 for the same package I was previously paying £44 for!
My services have been cancelled for 2 days now. I guess this is the best they will offer me?

Do you have broadband with sky? 

andyfx

paulst78 said:

andyfx said:

Looks like the best they will offer me is £49 for the same package I was previously paying £44 for!
My services have been cancelled for 2 days now. I guess this is the best they will offer me?

Do you have broadband with sky? 

No, my broadband is with BT as I have an amazing old staff plan with them. 

mits999

andyfx said:

Looks like the best they will offer me is £49 for the same package I was previously paying £44 for!
My services have been cancelled for 2 days now. I guess this is the best they will offer me?

Looks like sky playing hard ball with you 

Mondeoman72

Sky renewal due to go to £127 per month was enough to push me to complain, they reduced to their best price of £98 for sports/movies/netflix/multi room Hd etc I thought still too high so cancelled, about 8 days before end of notification period they messaged me with a better  offer, now paying £72 per month for the same package. BT came very close so worth using them as leverage

paulst78

Mondeoman72 said:

Sky renewal due to go to £127 per month was enough to push me to complain, they reduced to their best price of £98 for sports/movies/netflix/multi room Hd etc I thought still too high so cancelled, about 8 days before end of notification period they messaged me with a better  offer, now paying £72 per month for the same package. BT came very close so worth using them as leverage

I hope that includes bt sports or broadband because if not it's still to high

[Deleted User]

paulst78 said:

Mondeoman72 said:

Sky renewal due to go to £127 per month was enough to push me to complain, they reduced to their best price of £98 for sports/movies/netflix/multi room Hd etc I thought still too high so cancelled, about 8 days before end of notification period they messaged me with a better  offer, now paying £72 per month for the same package. BT came very close so worth using them as leverage

I hope that includes bt sports or broadband because if not it's still to high

I had a billing complaint with Sky which they have finally resolved. During one of my many conversations with them over the past month, I was told that as I was on one of their legacy Sky Q offers, I was paying more than I needed to pay. We are on Sky Q Silver with multiscreen, HD and Sky F1 for £61.50 a month. When I tot up what Sky would charge me for Sky Ultimate; Sports to get F1; multi screen and UHD/HD, I get a subscription of £69 per month.

As I am out of contract, what target monthly cost should I be aiming for?  I am not sure that I want to play the cancellation card. We like Sky even with its arcane way of removing 31 day packages.