Sky TV retention deals ( post your haggling successes )

Boohoo

@JSmithy45AD anything to do with Sky is worth checking and double checking as their past history of this type of offer doesn't always go well for the customer.

Thanks for the clarification.

deanos

Had a missed call from.Sky, rang the winback team and been offered for £43 a month , 24 month contract , I saw mentioned earlier a 6month free Netflix , do you think if I cancelled Netflix the offer may appear ?

Sky TV

Multiroom

Netflix with ads

Detail_Merchant

https://forums.moneysavingexpert.com/discussion/comment/82174712#Comment_82174712

Yes, once your current Netflix via Sky add-on ends, my experience is that a new deal always appears in MySky - not always for 6 months, sometimes just 2 or 3, but I have been able to cancel and re-add multiple times.

Spc1963

I’m not having much luck with Sky haggling wise, a bit of a discount but not much else. Can’t seem to get anyone but advisors from India that are quite stubborn. Had one today who was on a hard sell with broadband and wouldn’t let it go even though it would cost me over £300 to get out of my Virgin BB contract and then whilst we were talking on live chat she said she had to go as her shift was finishing and had to catch a taxi! May be true but really bad customer service, I might use that as a bargaining tool and say how disappointed I was with that advisor…..🤔

JamesU2002

Submitted our one month cancellation request last week.

We have this package. Best we have been 'offered' to stay is £93 (vs. the £130 it's going up to).

What should I be holding out for approx?

Sky Signature
Sky Sports Complete including Sky Sports+
Sky Kids
Sky Cinema
Sky Sports HD
Sky HD
Multiscreen
Sky 3D
Ultra HD

Boohoo

https://forums.moneysavingexpert.com/discussion/comment/82178025#Comment_82178025

I got all that apart from Kids channels for about £61 but that was May so who knows.

JSmithy45AD

https://forums.moneysavingexpert.com/discussion/comment/82178025#Comment_82178025

Is Sky 3D still a thing?

deanos

https://forums.moneysavingexpert.com/discussion/comment/82178093#Comment_82178093

No, it appears on mine also, just a legacy thing I presume

Spc1963

just cancelled Sky with 31 days notice after 25+ years. I’m guessIng that they will try to win me back before they end date, what should I expect and by what means? Email? On the app? And how long should I wait to contact them to try to get a deal? Cheers.

MeteredOut

https://forums.moneysavingexpert.com/discussion/comment/82178574#Comment_82178574

Don't assume they will. It seems almost random who they do and don't contact. I'd not contact them until the service has been switched off - that's when you'll get the best deal.