Sky TV retention deals ( post your haggling successes )

Lambyr

Haggle123 said:

Hello,
I have been a sky customer for 14 years and my contract is due for renewal next month. Armed with all the information on this thread i believe I'm in a good position to haggle for a great deal. However, I would like to know at which pioint of the cancelation dance would i lose my 14 year loyalty.
It sounds like the best deals come from when you ask to cancel and the winback team offers you a deal to come back. If this is within the 31 day cancellation period, do I still keep my loyalty period or would it reset?

You lose your Sky VIP loyalty level the second Sky TV is switched off. If you take a deal during the Pending Cancellation/Notice phase then you'll keep it.

I was previously on the Black level until a few years' ago. Now I'm on Silver. Not that it really matters. I've never thought much of Sky's loyalty programme but YMMV.

howdomon

tazwhoever said:

Thanks mits999,

I called today, my contract will expire in few months time. 

My confusion is, when I go to 'Sky TV' only Sky Ultimate TV shows up (includes Netflix). It doesn't mention Sky Signature. The guy said this is the cheapest TV deal. Does this include Netflix or not?

Why don't Sky advertise all their packages with their prices?

Sorry, If I have misunderstood.

Ultimate On demand is an add-on that includes Netflix amongst other things. 
Sky Signature is a new name for the basic package which is the new name for what was  Sky Entertainment

howdomon

If this helps anyone, this was the deal i managed to negotiate in my 30 day window, after cancellation. I never lost my sky VIP status either.

Sky Signature £17.00

Ultimate TV Add on £4.00

Sky Sports - Complete £10.00

Sky Sports HD £2.00

Sky HD £2.00

Ultra HD £2.00

Total £37.00

Note: Because I opted for the Ultra HD option,  it also gave me Netflix Premium which not only means UHD but also means you can stream on up to 4 devices at the same time.

eljmayes

The best I can do for Signature is £19 a month- does everyone live in a Virgin Media area who gets it below this price?

eljmayes

Haggle123 said:

Hello,
I have been a sky customer for 14 years and my contract is due for renewal next month. Armed with all the information on this thread i believe I'm in a good position to haggle for a great deal. However, I would like to know at which pioint of the cancelation dance would i lose my 14 year loyalty.
It sounds like the best deals come from when you ask to cancel and the winback team offers you a deal to come back. If this is within the 31 day cancellation period, do I still keep my loyalty period or would it reset?

We lost our 20 year plus loyalty/VIP scheme as soon as we cancelled this year.

I feel the Sky VIP scheme is largely just a gimmick anyway.

howdomon

eljmayes said:

The best I can do for Signature is £19 a month- does everyone live in a Virgin Media area who gets it below this price?

No Virgin. I just use a BT FTTC product with about 50Mbps

Grav15

I took up sky signature £12.50 a month offer on my sky q box. 18 month contract. After I received email stating it’s only for 12 months. Meaning I would have 6 months of full price plus other offers would expire. Contacted sky to revert in cooling off period. 

They offered me a new contract (half way through my old contract)
Signature £17
ultimate add on (box sets Netflix) £4
Cinema £8
HD 3.50
Multi screen £10.50
Ultra HD free

Total £43
Saving me £36 a month

The_Fat_Controller

@Grav15, Signature on it's own now includes the Box Sets !

Mr_Benn

Just to report back, Im getting Sky Q installed on Wednesday. So hopefully I will be back on here singing its praises (and not how to fix any connection issues ! ). I managed to haggle a price of about £45 a month, including UHD , Sports, Cinema and multiroom.  I didnt really want multiroom, but it was the only way to get some of the other deals.  Bit of a pain that some deals now have 12 months left, and some are now 18 months.  Does grate me how they keep repeating how much youve saved , like anybody would pay the full price.
No charge to install... surely nobody agrees to the £199 ?

Any tips when Mr Sky comes to install ? They dont know if the dish needs replacing yet apparently. Will it be easy to test with the engineer whilst he is here, on how Sky Q runs with my BT router in another room upstairs ?

brewerdave

Mr_Benn said:

Any tips when Mr Sky comes to install ? They dont know if the dish needs replacing yet apparently. Will it be easy to test with the engineer whilst he is here, on how Sky Q runs with my BT router in another room upstairs ?

If you are paying for multiroom ,then you will get a mini box to connect a 2nd TV. The fitter will have to set this up on the network as well as making sure the main box is connecting to the network.