Sky TV retention deals ( post your haggling successes )

Zandoni

bobstheboy said:

Zandoni said:

This is certainly not a good time to try and get a good deal, I'd suggest waiting until the world is more normal.

I am surprised you think now is not a good time to negotiate a good deal. I would have thought that many will be cancelling and Sky would want the certainty of customers staying for 18 months.

They also know that we need entertainment, not to mention the staffing problems they have.

bobstheboy

If I can get through and negotiate I'll report back.

Space_Captain

Zandoni said:

bobstheboy said:

Zandoni said:

This is certainly not a good time to try and get a good deal, I'd suggest waiting until the world is more normal.

I am surprised you think now is not a good time to negotiate a good deal. I would have thought that many will be cancelling and Sky would want the certainty of customers staying for 18 months.

They also know that we need entertainment, not to mention the staffing problems they have.

And they can't do new installations on site at the moment so need to save money elsewhere.
Getting through to them is really difficult at the moment. 

ukbill69

They cut mine off about 10 days ago, had no choice to get fire sticks and say goodbye to skys silly high prices.

brewerdave

Space_Captain said:

Zandoni said:

bobstheboy said:

Zandoni said:

This is certainly not a good time to try and get a good deal, I'd suggest waiting until the world is more normal.

I am surprised you think now is not a good time to negotiate a good deal. I would have thought that many will be cancelling and Sky would want the certainty of customers staying for 18 months.

They also know that we need entertainment, not to mention the staffing problems they have.

And they can't do new installations on site at the moment so need to save money elsewhere.
Getting through to them is really difficult at the moment. 

Absolutely crazy at the moment. Every second advert on the TV is for Sky,TalkTalk or BT, broadband and/or TV. 
BUT BT Openreach are not handling new installs or non urgent work at the exchanges, which includes broadband switches and neither are Sky for TV - so you sign up....and wait several months!!

cactusdust

Was on the old Sky Entertainment + HD pack for £18 per month, via a deal from a friend who got me a corporate deal. The contract just ended on that and it bumped up to £32 a month.

Just fired up the chat and had a haggle... managed to get the Signature pack, HD pack and Netflix for £20 per month on a new 18 month contract. Happy with that.

twadds123

cactusdust said:

Was on the old Sky Entertainment + HD pack for £18 per month, via a deal from a friend who got me a corporate deal. The contract just ended on that and it bumped up to £32 a month.

Just fired up the chat and had a haggle... managed to get the Signature pack, HD pack and Netflix for £20 per month on a new 18 month contract. Happy with that.

how did you manage to get onto the chat?

I've been trying for days but not getting thru.

ukbill69

Ive been trying chat for over two weeks and always greyed out.

cactusdust

I just went to the cancellation page and it connected me through there. Not too long a wait, but I'm a key worker so think I jumped the queue as it said a 4 hour wait time if you weren't! Bit of negotiation but got there in the end. 

RomfRed

It would be great if the people who are able to get into chat, if they posted the link that they used?
I have tried using the chat link under My Account/Offers & Upgrades and all I get everytime is "We're really sorry all of out Sky Experts are currently busy chatting with other customers". Been trying for two weeks. Even starting before 9am in the hope of getting on when it opens at 9am, but nothing. No queuing or waiting.