Sky TV retention deals ( post your haggling successes )

lisabelfast

It would be great to get any thoughts on this! I was paying £44/month via Sky for entertainment package (tv), superfast broadband & line rental. Today via retentions I was offered-

£11 entertainment package
Sky Q 1 TB (if I pay £20 installation fee)
Line rental & fibre Internet- £25
= £36/month

The only extras were £10/month multi-room or Sky Sports complete package at £17/month.

I went through with cancellation as I don't think this is overly great value. The Sky entertainment package isn't much more than Freeview, and Plusnet offer internet packages at £12/month. Am I being naive in waiting out for something better?

Keith_F

lisabelfast wrote: »

It would be great to get any thoughts on this! I was paying £44/month via Sky for entertainment package (tv), superfast broadband & line rental. Today via retentions I was offered-

£11 entertainment package
Sky Q 1 TB (if I pay £20 installation fee)
Line rental & fibre Internet- £25
= £36/month

The only extras were £10/month multi-room or Sky Sports complete package at £17/month.

I went through with cancellation as I don't think this is overly great value. The Sky entertainment package isn't much more than Freeview, and Plusnet offer internet packages at £12/month. Am I being naive in waiting out for something better?

I think you are right to cancel.
It is highly likely that two weeks or so before disconnection, you will get an email with a unique number to call, it’s the ‘reconnections’ line.
You are almost certain to get a better offer.

Keith_F

mynameisrui wrote: »

Oops, this post was in response to the poster who said that free sky q was a vip reward

I said ‘some’ VIP customers.
My point was, it suggests sky are looking to move more customers onto Q, rather than sky+ boxes.

Hence try to haggle it .

Keith_F

badger2016 wrote: »

I want to get multiroom, currently pay £42 for sky q. Happy to pay another £13 for multi room, unless there's a way to get it free!! But begrudge paying £50 for a box I'm renting which is a necessity to Benefit from the £13pm payment... Any tips to lose the £50 fee?!

Have you got a 1 or 2 TB box?
The 2TB box is advertised as sky Q experience which includes a relay box for £13 per month.

Depends if there’s an installation fee for an upgrade.

lisabelfast

Keith_F wrote: »

I think you are right to cancel.
It is highly likely that two weeks or so before disconnection, you will get an email with a unique number to call, it’s the ‘reconnections’ line.
You are almost certain to get a better offer.

Thanks for the reassurance, I'll sit tight for now!

Paulando

Been with Sky since 2014, and had Sky Q multiroom for 18 months now. Originally we were paying £42 with movies, boxsets and cinema, but that recently went up to £47 and will be £67 next month(!).

Called up the other day and they best they could do was the following:

£22 Entertainment
£8 Cinema
£13 multiroom
£5 HD
£3 Ultimate on demand (our current offer which expires in 10 months!)

...which was £51, rising to £60 in 10 months!

Needless to say, I gave our notice and I’ll see if they come back with something better. Is that something they still do?

Peter999_2

I left Sky last month and the final day was yesterday.


I've checked Sky offers today and have got the following offer :


£15 Sky Entertainment
£1 Sky Kids
£1 Box Sets
£1 HD
£15 Sky Cinema and Sky Sports


Total - £33 a month for the first 18 months.


Not a bad offer but I'm not biting, haha

brewerdave

Peter999 wrote: »

I left Sky last month and the final day was yesterday.


I've checked Sky offers today and have got the following offer :


£15 Sky Entertainment
£1 Sky Kids
£1 Box Sets
£1 HD
£15 Sky Cinema and Sky Sports


Total - £33 a month for the first 18 months.


Not a bad offer but I'm not biting, haha

Assuming that Sports HD is included that's a very good offer - about 60% discount on "standard" pricing . My package is up for negotiation in a few weeks and I'd snatch their hands off for that deal:)

smallblueplanet

Peter999 wrote: »

I left Sky last month and the final day was yesterday.


I've checked Sky offers today and have got the following offer :

Total - £33 a month for the first 18 months.


Not a bad offer but I'm not biting, haha

Where did you check your offers?

Peter999_2

smallblueplanet wrote: »

Where did you check your offers?

I just logged into the web site, then chose Products and Packages and then offers and bundles.