iD Mobile Network - Any Good?

DCFC79

jerrycatlover wrote: »

I had the same problem of not passing their credit check. I signup a 14 days trail on credit check plus just to see my credit report. I have a score of 645/999 which is qualified as "very high rating". I have not failed any of my credit checks in my whole life.

I don't know what is wrong with ID mobile but I guess I won't be able to get a sim from them.

Is there anyone here who has successfully applied a sim card from them? Please share your experience.

Stop right there.

Your score means squat and I mean diddly squat, zilch, zero.

Just because you haven't failed credit checks before it doesn't mean anything, anyone can fail a credit check.

sdduk

pappa_golf wrote: »

credit rating (999 out of 999) are not seen by companies , forget id mobile , try life mobile via uswitch http://www.uswitch.com/mobiles/compare/sim_only_deals/


they do not do a credit check

They do credit checks now from feb this year.

Exile28

pappa_golf wrote: »

credit rating (999 out of 999) are not seen by companies , forget id mobile , try life mobile via uswitch http://www.uswitch.com/mobiles/compare/sim_only_deals/


they do not do a credit check

The impression I am getting is they are struggling under pressure and are using failed credit check as an excuse to turn customers away. I'm not convinced they actually run a check!

foxysquasher

Failed internal security check today for I phone 6s. Checked Experian, I have perfect score of 999 but it does show a negative enquiry from car phone warehouse. Not sure how this can be and am very angry that my credit score is being wrongly affected. Also do they really want the business?

idmobile

foxysquasher wrote: »

Failed internal security check today for I phone 6s. Checked Experian, I have perfect score of 999 but it does show a negative enquiry from car phone warehouse. Not sure how this can be and am very angry that my credit score is being wrongly affected. Also do they really want the business?

This could be because something doesn't match between the Carphone Warehouse and iD systems, if you're able to contact us through Facebook or Twitter, we can look into it for you.

idmobile

Hello,

iD Mobile's credit check's are processed by Experian, Experian will then send us the credit check result (Accept / Decline). Unfortunately we don't know the reason's why a customer's credit check is declined as this is private customer information.

Many thanks,

iD Mobile.

mobilejunkie

That's nonsense. A credit reference agency provides the external information but they have nothing to do with the decision. That's up to the organisation requesting it. Maybe it was just badly written, but it's the dealer or network that makes the decision.

d123

idmobile wrote: »

Hello,

iD Mobile's credit check's are processed by Experian, Experian will then send us the credit check result (Accept / Decline). Unfortunately we don't know the reason's why a customer's credit check is declined as this is private customer information.

Many thanks,

iD Mobile.

As someone with personal experience of tele-registrations direct at a network I would agree with mobilejunkie, you are talking nonsense.

The CRA supply raw data to a template designed by the provider, the provider will then make their decision of decline or pass (and often with varying degrees of pass for things like expensive handsets or international roaming).

The CRA makes no decision and is in no way involved in the decision making of the provider.

Steph.S

Ordered SIM only plan on 12 April and it arrived 14 April. I entered PAC code and my previous number at lunchtime on 14 April. Instructions on the website states that connections with PAC codes cannot be done at weekends and bank holidays. As it was Thursday 14 April I was expecting to be connected on 15 April between 09:00 and 18:00. By 14:00 I could make calls but not receive calls or texts.

By 16 April 09:00 I still had the same problem. I phoned customer services to be told that Friday is a weekend day and the porting would not be completed. The website does not state that weekends consist of Friday, Saturday and Sunday. It is misleading and dishonest. The member of staff handling my call was apologetic and said she would send an urgent request to technical services to rectify the problem. She promised to ring my husbands phone to let me know the outcome. 4 hours later I have not heard anything and my phone is still not receiving calls or texts. I am not impressed and wish I had never changed supplier. So if you want continuity of a mobile service think carefully before using this company.

d123

Steph.S wrote: »

Ordered SIM only plan on 12 April and it arrived 14 April. I entered PAC code and my previous number at lunchtime on 14 April. Instructions on the website states that connections with PAC codes cannot be done at weekends and bank holidays. As it was Thursday 14 April I was expecting to be connected on 15 April between 09:00 and 18:00. By 14:00 I could make calls but not receive calls or texts.

By 16 April 09:00 I still had the same problem. I phoned customer services to be told that Friday is a weekend day and the porting would not be completed. The website does not state that weekends consist of Friday, Saturday and Sunday. It is misleading and dishonest. The member of staff handling my call was apologetic and said she would send an urgent request to technical services to rectify the problem. She promised to ring my husbands phone to let me know the outcome. 4 hours later I have not heard anything and my phone is still not receiving calls or texts. I am not impressed and wish I had never changed supplier. So if you want continuity of a mobile service think carefully before using this company.

They are talking BS, Friday is a normal day for porting.