Sky Broadband speed 2MB

Gordon_Hose

Test again after 5 days.

outlaw777

They said they would contact me within that time period with an update?

outlaw777

Oh and another thing Sky's customer service is shocking!!

jem16

outlaw777 wrote: »

Oh and another thing Sky's customer service is shocking!!

In what way?

outlaw777

Didn't like the guy I spoke to, his attitude was bad and he was arrogant! Not the way to speak to a loyal Sky customer whose got a problem that is their fault!

teddysmum

I have always found their customer service, especially for tech help, to be excellent.


You cannot judge their attitude by that of one person, whose 'attitude' could well be affected by your own.

jem16

outlaw777 wrote: »

Didn't like the guy I spoke to, his attitude was bad and he was arrogant! Not the way to speak to a loyal Sky customer whose got a problem that is their fault!

Never had that problem with their Customer Service department - a bit lacking in technical knowledge on the BB side but usually helpful.

If you approached the conversation politely I can't see why their attitude would be bad.

outlaw777

Trust me I was more than polite.

prowla

I have to say that when I was a Sky BB customer I always found their CS to be good.

outlaw777

So frustrating having slow broadband and still no word from Sky!