TalkTalk website hit by cyber-attack

joe134

I've just had a new router , after renewing my contract.
Included in it.
HOMESAFE and our NEW, online SUPERSAFE BOOST anti virus protection;Powered by F-Secure.
Wonder what the F stands for?:rotfl:
Had their Xmas mail shot , offers , all with this F-Secure.

50Twuncle

Jack_Griffin wrote: »

You still cannot access Talktalk my account. There must be significant holes in security. My switch to another provider is on Wednesday,

I already wrote & emailed to Talktalk instructing them to remove my personal information once our contractual relationship ends. I may well test that in 6 months or so by sending them a request for personal info. I think it will be worth the £10 it will cost me to find out if they have complied with my request.

Should they still be holding my details I will be on to the Information Commissioners Office with a formal complaint and my evidence.

I think all these companies you do business with hold on to personal details, that worries me, I think the law must be changed to force companies to remove personal data after a reasonable period.

I cancelled a mobile account with TT, 8 months ago and asked them to REMOVE ALL my account details from their servers - but they just closed the payment method - leaving ALL of my personal data in the DB !!

zerog

Oh well, speedy payment discount ends a month earlier

ChiefGrasscutter

50Twuncle wrote: »

I cancelled a mobile account with TT, 8 months ago and asked them to REMOVE ALL my account details from their servers - but they just closed the payment method - leaving ALL of my personal data in the DB !!

Given that they will be required by the UK Gov' to keep the details should the police come calling I think you have no chance whatsoever and are just wasting your presumably valuable time.

I think it was the EU data regs 2009 which were overturned by an EU court in ?20141/15?but HMG ordered isp to continue to retain the stuff (like most other EU governments) as it may be required under the RIPA 2000 provisions.

debitcardmayhem

see how good they are their email asks me to "TalkTalk would like to hear about your experience with our Agent"
and posts this
https://feedback.talktalk.co.uk/survey/webSurvey?feed_id=xxxxxxxxxxxxxxxxx

Sadly their Certificate has been revoked
Oooops what can I say except get out as cheaply as possible, three weeks since they took my money and I still cannot find what is it for ...... Cowboys

50Twuncle

MY ACCOUNT is back up and running (albeit with reduced functionality)
Check your bills carefully - mine shows a £2.58 charge added to my long since closed Mobile account....

enfield_freddy

a much "slimmer" "new" my accounts


yup totally rewritten because the old one is missing , or they are locked out , because the did not pay the ransom

NittyGritty

50Twuncle wrote: »

I cancelled a mobile account with TT, 8 months ago and asked them to REMOVE ALL my account details from their servers - but they just closed the payment method - leaving ALL of my personal data in the DB !!

you will be surprised to know that they can keep your data for up to 6 years,

enfield_freddy

no , they can keep it for as long as "is reasonably necessary"

Daz2009

50Twuncle wrote: »

MY ACCOUNT is back up and running (albeit with reduced functionality)
Check your bills carefully - mine shows a £2.58 charge added to my long since closed Mobile account....

Where ?
Still shows unavailable when I go to their page
https://myaccountholding.talktalk.co.uk