MSE News: Sky to hike line rental and home phone prices, but you can beat them

teddysmum

The first option will lose you your number,may incur start up costs and could mean quite a while without broadband.


It's best to let the new provider do the transfer, in which case you can get a bonus from sites like Topcashback, if your provider is listed (only a few are).


With your phone call the big mistake was not going directly to cancellations/retentions, as in the menu at the start of your call.

jem16

dacdesigns wrote: »

What would be the best move now? Should I just contact another company and let them transfer everything over? do I need to contact sky again?

First of all could you clarify what package you currently have and what you're paying? You posted on the thread where most people were on the recent MSE deal with greatly reduced prices. Are you on that deal or not?

As to the first Sky person talking about recontract - had you recently recontracted or not? If you had what deal are you on?

If you want to definitely leave you just contact a new supplier and let them handle it. No need to contact Sky again.

I have been looking at talktalk fibre and maybe the plus tv and for the £100 voucher on offer but when I input my phone number from Sky it says I need a new line and i'm not able to have the voucher.

Did Sky install your line or did you transfer over from someone else?

dacdesigns

Hi,

I'm on 12 months £7.50 fibre then goes up to £20 for the remainder of the 18 month contract. I pay full price for the phone line but did get a £50 credit added to my contract at the start.

I think even though £7.50 isn't bad it's still worth jumping ship now, not only will I miss out on the full cost of the tariff but I've already had the credit. I'm also wanting a AC router for my chromecast 2's to benefit from so there's money to be saved here.

I'm currently swaying to either BT fibre 38mb at £27.99 all in or Virgin 50mb at £21.99 all in (uSwitch). BT currently have £190 quidco where there would be none through uSwitch. The reason for using uSwitch is because it will be £5pm for the full 12 month contract plus there's a £50 credit promo. I wouldn't have entertained virgin after being with them years ago and suffering the dreaded traffic management but I read they have stopped it now, or near as.

What to do :rotfl:

jem16

dacdesigns wrote: »

The reason for using uSwitch is because it will be £5pm for the full 12 month contract plus there's a £50 credit promo.

Unusual for Virgin to be 12 months as their Line rental is 18 months. However it does appear to say 12 months contract on uSwitch.

Where does the £50 credit promo come from? I couldn't see that anywhere.

dacdesigns

It's on hotukdeals! I just googled promo codes, it's for new customers.

jem16

dacdesigns wrote: »

It's on hotukdeals! I just googled promo codes, it's for new customers.

Wonder if you can have refer a friend too?

dacdesigns

Noooo, I've done it already. It did mention it but I just skipped past, something like £50 as well. How does that actually work though?

Still it's just gone through at £5pm 50mb and £16.99 phone line on a 12 month contract with £50 credit. I've tried tricking quidco by going through the quidco link to virginmedia's site then pulling up the uSwitch offer on a new tab and continued with that order. You never know it could work lol, I did see what I think was a old offer on the virgin site for the £5 for 12 months but when clicking through I could only see the £4.99 for 9 months then increasing for the remainder of the 18 month contract.

My only problem I have here is I have the brown box on the front of the house but the socket inside is gone! They want £49 for a engineer so I will wait till the stuff arrives then tell them I want to cancel rather than pay the fee and hope I can get it wavered.

I believe vm are increasing everyone that's on 50mb to 70mb free of charge too, so that will be a bonus!

dacdesigns

Just reading about the refer a friend, it says I would have to follow the link in a email or wait for a call so no doubt I wouldn't get the same offer. I think what I seen was them asking me to refer a friend.

jem16

dacdesigns wrote: »

Just reading about the refer a friend, it says I would have to follow the link in a email or wait for a call so no doubt I wouldn't get the same offer. I think what I seen was them asking me to refer a friend.

I suppose it's only possible if someone refers you and then you wait for the phone call. You could then quote the uSwitch offer and ask for that.

Might be pushing it but who knows.

Did you ask to keep your number from Sky?

dacdesigns

I didn't ask to keep the number, to be honest I've never plugged a phone in the line lol

Other than if I wanted to keep the number there's no other reason to with VM, right? I know it's best to with the others on the same line so there's no down time but going from sky to vm shouldn't be a problem.