Our new Sky Haggling guide - please share your feedback

DRY411S

Sky have various Black Friday deals at the moment. As an existing customer, I phoned up this morning and told Sky I wanted to change my existing packages to one of the Black Friday bundles. (requires new 18 month contract)
They've charged me a £30 admin fee, but I have saved £67 a month + ended up with a bundle that now includes Netflix!

richraymond84

I'm out of contract, called on Sunday to try and reduce the bill (was £30 before discounts ended for Entertainment and multiroom) and they could only offer the Black Friday bundle deal, while agreeing that before my previous discount ended the Entertainment package was only £17.50 but they couldn't match that, best was £37.50 vs the £39 I'm now paying. So I started the 31 day cancellation.
Yesterday I had an email offering all of it half price:
Signature £15
Multi-Room £7
Cinema £8
Sports £15
Should I accept this or hold out for a better offer? I often read about people getting bill credits and not having to sign into a new contract (18m in this case)?

richraymond84

richraymond84 said:

I'm out of contract, called on Sunday to try and reduce the bill (was £30 before discounts ended for Entertainment and multiroom) and they could only offer the Black Friday bundle deal, while agreeing that before my previous discount ended the Entertainment package was only £17.50 but they couldn't match that, best was £37.50 vs the £39 I'm now paying. So I started the 31 day cancellation.
Yesterday I had an email offering all of it half price:
Signature £15
Multi-Room £7
Cinema £8
Sports £15
Should I accept this or hold out for a better offer? I often read about people getting bill credits and not having to sign into a new contract (18m in this case)?

I should say, I only have Entertainment and Multi-Room currently.

brewerdave

richraymond84 said:

I'm out of contract, called on Sunday to try and reduce the bill (was £30 before discounts ended for Entertainment and multiroom) and they could only offer the Black Friday bundle deal, while agreeing that before my previous discount ended the Entertainment package was only £17.50 but they couldn't match that, best was £37.50 vs the £39 I'm now paying. So I started the 31 day cancellation.
Yesterday I had an email offering all of it half price:
Signature £15
Multi-Room £7
Cinema £8
Sports £15
Should I accept this or hold out for a better offer? I often read about people getting bill credits and not having to sign into a new contract (18m in this case)?

That's a very good deal assuming it includes HD ? Also presume they want to charge the infamous admin..fee? £10 or £20 ?
Can't remember anyone saying that they had negotiated a deal without a minimum tie in, altho' I seem to remember someone posting that they had got the deal down to 12 months.
As to bill credits - seems to be very rare now altho' some have got the admin. fee written off ,which is equivalent to a credit.

richraymond84

Thanks for the reply, it doesn't include HD, thats £5 extra. £10 admin fee and 18mnth term.

Space_Captain

I'm looking to cancel Sky in a few months when the TV contract expires however I was worried it might affect our Sky mobile package. 
Has anyone encountered this? 

Jezzabell

Any advice on getting £20 admin charged waived for recontracting?  I've still got a few months left on TV contract, but willing to recontract for 18 months to get locked in at a good price for a while.  I spoke to an advisor this morning and they offered me:

Sky Signature                     £17

Sky Cinema                         £9.50

Kids                                        £2.50

Ultimate on demand      £2.50

HD                                          £3          

But then said a £20 admin fee.  I currently pay £35.50 for above minus cinema, so it seems a good deal, but I so begrudge a £20 admin fee! I’ve been with Sky for 4 years now.

antuk

Jezzabell said:

Any advice on getting £20 admin charged waived for recontracting?  I've still got a few months left on TV contract, but willing to recontract for 18 months to get locked in at a good price for a while.  I spoke to an advisor this morning and they offered me:

Sky Signature                     £17

Sky Cinema                         £9.50

Kids                                        £2.50

Ultimate on demand      £2.50

HD                                          £3          

But then said a £20 admin fee.  I currently pay £35.50 for above minus cinema, so it seems a good deal, but I so begrudge a £20 admin fee! I’ve been with Sky for 4 years now.

How did you manage to get signature for £17? I tried the same and the best they would do is give me the black friday deal which is more than I pay right now. Contract/discounts are not up till feb so i might wait a bit later and try retentions

brewerdave

Jezzabell said:     

But then said a £20 admin fee.  I currently pay £35.50 for above minus cinema, so it seems a good deal, but I so begrudge a £20 admin fee! I’ve been with Sky for 4 years now.

Don't accept the deal making it clear that the admin fee is the deal breaker?
Deal before last, I took that approach and ,altho' the agent couldn't/wouldn't remove the charge, he COULD increase the discount by another £3 pm so overall I gained!
This year I accepted the admin fee but only because I had beaten the agent down to a discount better than the previous deal !!

carpy

i got offered signature for £15