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OSPS cashback help

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Comments

  • shri_2
    shri_2 Posts: 23 Forumite
    Hi brought mobile from osps(onestopphoneshop) recived partial caskback stil waiting for full cash after 12 months contract.
    6 emails no reply. seems like waste of time, I will avoide any further caskback deal, specially is to good to be ture.........
    Brought £10 vegin mobile sim only cotract, 300 xnet, 300 text, very happy
  • ioscorpio
    ioscorpio Posts: 2,364 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I have rec all my cashback so far, the last one I sent on 15/2 and rec the cheque today 27/2, so I am more that happy with OSPS.

    shri
    The first cashback was automatic on my phone and you had to claim the rest of the cashback in 4 instalments.
    Did you keep a copy of the cashback claims that you sent in?
    Have you tried phoning them?
  • shri_2
    shri_2 Posts: 23 Forumite
    ioscorpio wrote: »
    I have rec all my cashback so far, the last one I sent on 15/2 and rec the cheque today 27/2, so I am more that happy with OSPS.

    shri
    The first cashback was automatic on my phone and you had to claim the rest of the cashback in 4 instalments.
    Did you keep a copy of the cashback claims that you sent in?
    Have you tried phoning them?

    Hi I got all ref. bill copy, royal mail reconrded delivery ref. , the only thing I have not got is their phone no. This was the last claim they suppose to pay.

    If anyone have phone no for osps caskback line please post it

    thanks.
  • paul2louise
    paul2louise Posts: 2,565 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    has anyone got an alternative to 0871 522 3400 customer services number
    for onestopphoneshop number
    i wouldnt mind but you cant even use it with 18185 and other call routers

    thanks

    louise
  • paul2louise
    paul2louise Posts: 2,565 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    thanks i tried a few number from www.saynoto0870.com but they kept taking me to new sales. i will try this one

    louise
  • biddwiser
    biddwiser Posts: 23 Forumite
    Hi guys,

    I received my bill today - the one 120 days after my contract started - so this is the one I am going to send in.

    As I go over the t&c one last time before sending the relevant documentation in, I find myself umming and aahhing yet again over one final detail -

    "When making the first instalment claim at 120 days, with a PORTED number, we need in addition to the standard requirements above, a copy of the first bill showing the original number we supplied to you".

    As far as I'm concerned "a copy of" is ambiguous and could mean either a photocopy of the original or the original itself. Sneaky!
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    That's fine - except the legal t&c aren't the ones they are using so you need to check both sets of claim dates!
  • SED_3
    SED_3 Posts: 32 Forumite
    ioscorpio wrote: »



    that has been stopped over a month ago!
  • chris_k
    chris_k Posts: 164 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    I have just used 0208 896 5000. I have found 01270 504400 does work sometimes, other times it disconnects after one ring.
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