PPI Reclaiming successes and failures

marshallka

bigmacman wrote: »

hi all
natwest loan

just got my offer through the post they offered £1250 but my ppi altogeva was £1600. should i ...
write back to them and say i want more.
or.
go straight to the ombudsman.

any help would be much appreciated.

Was the £1600 including the interest charged on the PPI and is the loan paid up? If you settle early you usually get a rebate applied at settlement against the PPI so this could have been the extra £400.

bigmacman

sorry im a bit blonde this is the letter i got and what it said

the bank is prepared to refund insurance premiums that you have paid to date as a gesture of goodwill. this excludes the amount automatically credited to your loan account of £334.20 when the policy was cancelled.

Our calculations show, in addition to the aboce you have paid a total of £828.94 for the pament protection element of your loan account.please be aware that your account is currently in arreas, this amount will be credited to your loan account. Please be aware your account will remain in arrears if our offer is not suffient to clear the amount owing on your loan.

In addition to the refund, as your patment protection insurace police has been cancelled, the outstanding balance of loan relating to the payment protection insurance premuims will be paid off as though the policy never existed. this will result in the monthly loan payment reducing to £74.10 (originally £100.84) which is the amount that would have been due each month if you had not opted for the payment protection insurance policy when you took out your loan.

What you can do next?
I trust that you will find my comments helpful and that my offer fully resolves your concerns. However, if you are not satified you can refer this matter to the financial ombudsman service for further investigation. The services they offer are set out in the enclosed booklet .



should you decide to refer your complain to the ombudsman it is a requirement that you do so within six months from the date of this letter. this offer will remail available to you unitl the option to complain has expired.

to accept my offer, all you need to do is sign and return the declaration at the end of this letter. please do not make any amendments aas this will result in the form being null and void. On reciept we will repay any arrears that may be outstanding on your loan account and arrange for the balance to be paid into your current account.We expect to make a payment within 28 days of receipt of the acceptance form.

im still paying my loan off at the moment.

ince

can someone answer this for me.

on credit cards is any ppi element included in the monthly payment or charged as an extra amount each month.

kenzy

long story shortOH took out loan with RBS 2 months before his retirement date he didnt intend to retire he thought he was working on however firm retired him on birthday PPI are refusing to pay out because "he knew he was retiring" no he didnt we are not happy and have complained he has worked since this incedent where do we go from here
any help appreciated
:mad:

amersall

kenzy wrote: »

long story shortOH took out loan with RBS 2 months before his retirement date he didnt intend to retire he thought he was working on however firm retired him on birthday PPI are refusing to pay out because "he knew he was retiring" no he didnt we are not happy and have complained he has worked since this incedent where do we go from here
any help appreciated
:mad:

hi there, i dont think ppi covers retirement, i could be wrong but someone who may know will i am sure be able to help. have you looked at the reasons for mis sell? if any one or more covers oh then maybe a claim for mis sell will serve you better. good luck and keep us posted

di3004

ince wrote: »

can someone answer this for me.

on credit cards is any ppi element included in the monthly payment or charged as an extra amount each month.

Hi there

To what I know of its included in the monthly repayment.;)

di3004

kenzy wrote: »

long story shortOH took out loan with RBS 2 months before his retirement date he didnt intend to retire he thought he was working on however firm retired him on birthday PPI are refusing to pay out because "he knew he was retiring" no he didnt we are not happy and have complained he has worked since this incedent where do we go from here
any help appreciated
:mad:

Hi there
I agree with amersall, I don't think it covers for retirement either, but if you have the policy details check them through, if not request for them to send them to you.

Otherwise, reclaim, write to them by giving these reasons, as these were obviously no explained when this was taken out, they have 8 weeks in full to respond.
Do not worry about writing the amounts down though, they should send these automatically if successful as a breakdown or you can request they send them as you have the right to these.

Follow the guidelines of reclaiming on the link below, template letters to help you through and other reasons of mis selling, if you think anything else applies then write that as well.
Good luck, please keep us posted and ask for help anytime.

http://www.moneysavingexpert.com/reclaim/ppi-loan-insurance

I would also post your letters in the post office to receive receipt proof of posting.;)

garwil

Hi Guys
Ref DI3004 reply about PPI being included in your monthly repayment - are you saying that every credit card has automatically built in PPI without us knowing it?
Should we be tryng to reclaim this of every credit card we have?
I didnt realise this was the case, can any one else confirm this is the case?
Any guidance appreciated:beer:

mr-mixalot

annie2503 wrote: »

hi mr-mixalot and loulabelle81

i sent letter two weeks ago to Barclays , however got a letter back today stating that they were looking into my concerns, however to asist with their investigations further they want me to fill out a questionnaire asking me when, how, where, i got the ppi from

have you had experience of this ? should i leave the letter?

i would be greatfull if anyone could help me on this matter

Morning, I apologise been away

I filled out the questionaire that they sent just putting down all the facts and it seemed to work for me, some people chose not to do this but I think it slows things down

maxdp

kenzy wrote: »

long story shortOH took out loan with RBS 2 months before his retirement date he didnt intend to retire he thought he was working on however firm retired him on birthday PPI are refusing to pay out because "he knew he was retiring" no he didnt we are not happy and have complained he has worked since this incedent where do we go from here
any help appreciated
:mad:

Was he at retirement age?