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PPI Reclaiming successes and failures

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  • quick update on my husbands claim for ppi
    he got a letter offering a settlement he was not happy with the outcome so he phoned lloyds tsb saying that their responses did not answer the specific qustions that he had asked, he said that he was dissapointed with their corperate mass generated response and threatened to forwrd the claim to fos and asked them to reconsider, they asked him to email the points that were raised in the phone conversation direct to the person he spoke to at lloyds. where he stated that due to being in the navy he had lost money by not going to sea and this put us in financial hardship due him being off work and not being able to claim as he has a previous medical condition. lloyds said that they would get back to him within 24-48 hrs with a response. they phoned back the next day saying that even though their final decision had been made having reviewed the case that they were prepaired to uphold his claim and settle in full. £3257.51 plus 8% simple interest. yippeeee. he was to recieve a letter confiming this which he did today. also was a letter confirming that they had reconsidered their position on another claim that he had made for a loan in 2004 with lpi and they would uphold this as well even though he hadnt yet challenged this one. this being £596.84 plus 8% simple interest. double yiiiippppeeee...... bearing in mind he has never missed or been late with any repayments and they are both front loaded loans.
    i do however have one question ...

    can he ask for the money that he is owed from the first claim to be paid into the bank as the lpi has already been paid (front loaded) or is it standard practice for the payments you have made up to date on the lpi to be paid into your bank and the remainder to come off your loan and your repayments to be the same as if you never had the lpi. this is what lloyds has proposed, is this right......

    once again thanks to everyone who has been supportive and thank god for martin lewis..... he should be Knighted.......
    avonlady
  • di3004
    di3004 Posts: 42,579 Forumite
    quick update on my husbands claim for ppi
    he got a letter offering a settlement he was not happy with the outcome so he phoned lloyds tsb saying that their responses did not answer the specific qustions that he had asked, he said that he was dissapointed with their corperate mass generated response and threatened to forwrd the claim to fos and asked them to reconsider, they asked him to email the points that were raised in the phone conversation direct to the person he spoke to at lloyds. where he stated that due to being in the navy he had lost money by not going to sea and this put us in financial hardship due him being off work and not being able to claim as he has a previous medical condition. lloyds said that they would get back to him within 24-48 hrs with a response. they phoned back the next day saying that even though their final decision had been made having reviewed the case that they were prepaired to uphold his claim and settle in full. £3257.51 plus 8% simple interest. yippeeee. he was to recieve a letter confiming this which he did today. also was a letter confirming that they had reconsidered their position on another claim that he had made for a loan in 2004 with lpi and they would uphold this as well even though he hadnt yet challenged this one. this being £596.84 plus 8% simple interest. double yiiiippppeeee...... bearing in mind he has never missed or been late with any repayments and they are both front loaded loans.
    i do however have one question ...

    can he ask for the money that he is owed from the first claim to be paid into the bank as the lpi has already been paid (front loaded) or is it standard practice for the payments you have made up to date on the lpi to be paid into your bank and the remainder to come off your loan and your repayments to be the same as if you never had the lpi. this is what lloyds has proposed, is this right......

    once again thanks to everyone who has been supportive and thank god for martin lewis..... he should be Knighted.......
    avonlady

    avonlady this is fab :T:T
    Well done and Congratulations :beer::j:beer:
    The one and only "Dizzy Di" :D
  • ssssstevo
    ssssstevo Posts: 43 Forumite
    Wow ! Congratulations !!!!
  • sunnygirls
    sunnygirls Posts: 278 Forumite
    Hi all pleased to say more success , I knew id had a loan in past years with the Halifax but had no account number i wrote to them mid January asked to review all past loans held on file with them ,as i believed id been missold ppi and i gave them my reasons ,they wrote back very quickly to say they would investigate 3 loan(omg never realised id had so many loans ) any way mid Feb i got a letter saying although they didnt admit misselling they would put me back in a position of never having ppi .I had no idea how much to expect these loans were all pre 2003 Well today just over £4000 has been credited to my account :j:j:j .Ihave said it before and will say it over and over again THANK YOU your support and advice is wonderful i would have never have had the courage or knowledge to be to do this without your guidance :A:A Thanks Again Sunny

    Must say credit to the Halifax they have dealt with all my claims within the 8 weeks if not before and ive only had to send the first letter :T
  • di3004
    di3004 Posts: 42,579 Forumite
    sunnygirls wrote: »
    Hi all pleased to say more success , I knew id had a loan in past years with the Halifax but had no account number i wrote to them mid January asked to review all past loans held on file with them ,as i believed id been missold ppi and i gave them my reasons ,they wrote back very quickly to say they would investigate 3 loan(omg never realised id had so many loans ) any way mid Feb i got a letter saying although they didnt admit misselling they would put me back in a position of never having ppi .I had no idea how much to expect these loans were all pre 2003 Well today just over £4000 has been credited to my account :j:j:j .Ihave said it before and will say it over and over again THANK YOU your support and advice is wonderful i would have never have had the courage or knowledge to be to do this without your guidance :A:A Thanks Again Sunny

    Must say credit to the Halifax they have dealt with all my claims within the 8 weeks if not before and ive only had to send the first letter :T


    Congratulations Sunnygirls, well done :beer::T:beer:
    The one and only "Dizzy Di" :D
  • superwhy
    superwhy Posts: 36 Forumite
    Got my cheque this morning from Welcome Finance!!! £1751.54!!!! I can't believe it, from other peoples posts I thought I was goin to have a right battle on my hands but all done & dusted within 14 weeks of sending the 1st letter.

    Thanks to everyone on here for all the support.x
  • di3004
    di3004 Posts: 42,579 Forumite
    superwhy wrote: »
    Got my cheque this morning from Welcome Finance!!! £1751.54!!!! I can't believe it, from other peoples posts I thought I was goin to have a right battle on my hands but all done & dusted within 14 weeks of sending the 1st letter.

    Thanks to everyone on here for all the support.x

    Brilliant, Congratulations and well done.
    :beer::T:beer:
    The one and only "Dizzy Di" :D
  • billdewar wrote: »
    Hello All

    I have a personal loan with Egg for (now) £15000. I was rearranging it recently to incorporate the balance from my Egg Card to get a lower interest rate. Whilst going through the lengthy telephone application process, the guy mentioned the total including PPI insurance cost. Due to my recent heightened awareness of these kind of things (MARTIN LEWIS FOR PRIME MINISTER!!!!), I stopped him and said "Ehm, how much am I paying on a monthly basis for the PPI as a matter of interest?" After much scrabbling around, he sheepishly said £91!!!!!!!! A MONTH!!!!

    I nearly dropped the phone!!! I told him to remove it from the monthly payment IMMEDIATELY. 5 minutes after the end of the call, I found the same level of PPI via moneysupermarket.com for £7.99 per month!!

    The complaint is now with the Financial Ombudsman. I will keep you all posted...I dont know how long I've been paying this, but it will almost certainly be a four figure sum!!

    Bill
    Hello everyone

    Further to my post of 29/08/07(!!!)

    I have just received payment to the total of £5028.54 from Egg after they missold me PPI on my everlasting Egg loan. I had to wait 2 years 7 months for the Ombudsman to finally get them to pay up, but they did!

    I never gave up hope and I called the Ombudsman every few monnths to check how it was going. I cannot tell you how important this money is for me right now, I havent had a proper wage in ages....to Martin and all the team, thank you so much, and I will continue with more reclaims now!

    Bill
  • sunnygirls
    sunnygirls Posts: 278 Forumite
    billdewar wrote: »
    Hello everyone

    Further to my post of 29/08/07(!!!)

    I have just received payment to the total of £5028.54 from Egg after they missold me PPI on my everlasting Egg loan. I had to wait 2 years 7 months for the Ombudsman to finally get them to pay up, but they did!

    I never gave up hope and I called the Ombudsman every few monnths to check how it was going. I cannot tell you how important this money is for me right now, I havent had a proper wage in ages....to Martin and all the team, thank you so much, and I will continue with more reclaims now!

    Bill





    Well Done this is fantanstic:j:j:j:beer::beer:
  • dec22
    dec22 Posts: 242 Forumite
    billdewar wrote: »
    Hello everyone

    Further to my post of 29/08/07(!!!)

    I have just received payment to the total of £5028.54 from Egg after they missold me PPI on my everlasting Egg loan. I had to wait 2 years 7 months for the Ombudsman to finally get them to pay up, but they did!

    I never gave up hope and I called the Ombudsman every few monnths to check how it was going. I cannot tell you how important this money is for me right now, I havent had a proper wage in ages....to Martin and all the team, thank you so much, and I will continue with more reclaims now!

    Bill

    Congratulations, I'm sure that brightened your day! I have only waited a year, yours was certainly a long wait but worth it now!

    Hope you don't mind me asking, how did you take out the first loan, over the telephone or internet? I have 2 with the FOS, just been reassigned to another Adjudicator. I had a refund for the PPI on my current loan sold over the telephone but they won't refund my payments directly to me, they have credited my loan. The second claim is for PPI on a loan over the internet which was refinanced into the current one I have now (pre-ticked box).
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