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PPI Reclaiming successes and failures

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  • di3004
    di3004 Posts: 42,579 Forumite
    Makela2009 wrote: »
    Natwest Offer!
    Hi all,
    got my offer from Natwest today! £971 'goodwill' blah blah. This has taken around 11weeks from the initial letter but i'm not complaining. Going to post it tomorrow and have it in the bank beginning of April (hopefully!)


    Wonderful, well done and Congratulations.:beer::T:beer:
    Hope you won't have to wait too long for your money.:);)
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    My hubby received an email from the FOS today as they been chasing LLoyds for his Credit Card PPI refund on the Credit Card he paid in full in 2004.
    Dear

    I have received correspondence from Lloyds advising that they have now received the necessary information to calculate your redress.

    According to LLoyds you should receive your refund before the end of next week.

    Please do not hesitate to contact me should there be any problems.

    Kind regards
    H
    Casework Support Administrator - PPI Support / Financial Ombudsman Services /
    Tel: 020 / Fax: 020 / South Quay Plaza, 183 Marsh Wall, London, E14 9SR
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    edited 25 February 2010 at 11:51PM
    Today also received this below from Customer Care on the loan ppi's, this was because last week - Thursday 18 Feb 10 they sent out new offers since I requested they take another look on a decision even though it was the final one they did send (and the only one), I asked them to take another look as they missed some reasons and noted a few errors, they agreed to take another look but looks like the acceptances they sent out last Thursday got mislaid (if they did really send them out) so they confirm today more are sent today, email here:

    Dear

    We have issued today the acceptance slips out again as the others have not reached you.

    We apologize for the delay if you have any further problems please contact our customer care phones team as they will be able to give more information. (0845 300 5599 then option 1)

    Kind Regards

    Customer Care
    The one and only "Dizzy Di" :D
  • di3004 wrote: »
    Today also received this below from Customer Care on the loan ppi's, this was because last week - Thursday 18 Feb 10 they sent out new offers since I requested they take another look on a decision even though it was the final one they did send (and the only one), I asked them to take another look as they missed some reasons and noted a few errors, they agreed to take another look but looks like the acceptances they sent out last Thursday got mislaid (if they did really send them out) so they confirm today more are sent today, email here:

    Dear

    We have issued today the acceptance slips out again as the others have not reached you.

    We apologize for the delay if you have any further problems please contact our customer care phones team as they will be able to give more information. (0845 300 5599 then option 1)

    Kind Regards

    Customer Care[

    OMG DI! AT LAST HOPES ITS REALLY GOOD NEWS FOR YOU, BIG HUGS SHARONXXX:A
  • I reclaimed PPI on a loan from Northern Rock.

    How much did you get back: they gave me over £4000 back plus interest at 8% on this as well as cancelling the remaining monthly repayments which is another £6000, so OVER £10,000 in total :D

    I copied the letter template from this website and edited it to my circumstances and i received a reply instantly saying they were looking into it and a few weeks later i got another letter saying they were giving me the money back.

    Thats all it took 1 letter, 10minutes work for over £10k

    Thank you so much :T
  • marshallka
    marshallka Posts: 14,585 Forumite
    di3004 wrote: »
    Today also received this below from Customer Care on the loan ppi's, this was because last week - Thursday 18 Feb 10 they sent out new offers since I requested they take another look on a decision even though it was the final one they did send (and the only one), I asked them to take another look as they missed some reasons and noted a few errors, they agreed to take another look but looks like the acceptances they sent out last Thursday got mislaid (if they did really send them out) so they confirm today more are sent today, email here:

    Dear

    We have issued today the acceptance slips out again as the others have not reached you.

    We apologize for the delay if you have any further problems please contact our customer care phones team as they will be able to give more information. (0845 300 5599 then option 1)

    Kind Regards

    Customer Care
    Apologize with "z". That is american. Are they using americans now to do the mail.

    Good luck
  • di3004
    di3004 Posts: 42,579 Forumite
    sharon666 wrote: »
    di3004 wrote: »
    Today also received this below from Customer Care on the loan ppi's, this was because last week - Thursday 18 Feb 10 they sent out new offers since I requested they take another look on a decision even though it was the final one they did send (and the only one), I asked them to take another look as they missed some reasons and noted a few errors, they agreed to take another look but looks like the acceptances they sent out last Thursday got mislaid (if they did really send them out) so they confirm today more are sent today, email here:

    Dear

    We have issued today the acceptance slips out again as the others have not reached you.

    We apologize for the delay if you have any further problems please contact our customer care phones team as they will be able to give more information. (0845 300 5599 then option 1)

    Kind Regards

    Customer Care[

    OMG DI! AT LAST HOPES ITS REALLY GOOD NEWS FOR YOU, BIG HUGS SHARONXXX:A


    Hi Sharon

    And thank you.:A;)XXX
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    marshallka wrote: »
    Apologize with "z". That is american. Are they using americans now to do the mail.

    Good luck


    Hi Marshallka, I thought that as well, in fact we received 2 emails from them apologising now with them using "Z", so I do wonder.
    Cheers.:A;)XXX
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    bgold wrote: »
    I reclaimed PPI on a loan from Northern Rock.

    How much did you get back: they gave me over £4000 back plus interest at 8% on this as well as cancelling the remaining monthly repayments which is another £6000, so OVER £10,000 in total :D

    I copied the letter template from this website and edited it to my circumstances and i received a reply instantly saying they were looking into it and a few weeks later i got another letter saying they were giving me the money back.

    Thats all it took 1 letter, 10minutes work for over £10k

    Thank you so much :T

    Fantastic for just 10 mins work :T:j
    Well done and Congratulations.:beer:
    The one and only "Dizzy Di" :D
  • di3004 wrote: »
    Today also received this below from Customer Care on the loan ppi's, this was because last week - Thursday 18 Feb 10 they sent out new offers since I requested they take another look on a decision even though it was the final one they did send (and the only one), I asked them to take another look as they missed some reasons and noted a few errors, they agreed to take another look but looks like the acceptances they sent out last Thursday got mislaid (if they did really send them out) so they confirm today more are sent today, email here:

    Dear

    We have issued today the acceptance slips out again as the others have not reached you.

    We apologize for the delay if you have any further problems please contact our customer care phones team as they will be able to give more information. (0845 300 5599 then option 1)

    Kind Regards

    Customer Care

    Di,
    fantastic news, i don't thank anyone deserves it as much as you for all the support you give all the other visitors to this forum

    congratulations :beer::beer:
    I'm proud to say that the banks no longer take money from me after becoming debt free
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