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PPI Reclaiming successes and failures

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  • Ford Finance PPI
    Amount reclaimed: £800
    Amount received: £800 plus 8% interest :T
    Wrote to Ford - they said we had no case.
    Took it to the Financial Ombudsman - took about 6 months for result.

    Barclays Bank PPI
    Amount reclaimed: £1200
    Amount received: £1200 plus 8% interest :T
    Wrote to Barclays Bank - they said we had no case.
    Took it to the Financial Ombudsman - 18 months of waiting and suddenly last week money arrived in bank account, and on the transaction list it said 'with apologies' - LOVE IT!!

    DON'T GIVE UP...ITS WORTH THE WAIT!!

    Now waiting for Barclays Bank to respond to bank charges claim on grounds of financial hardship...fingers crossed.

    Thanks :money: for the fantastic advice and template letters! :j

    fantastic news, it took a while but you got your money back,
    have a great weekend :beer::beer::beer:
    I'm proud to say that the banks no longer take money from me after becoming debt free
  • di3004
    di3004 Posts: 42,579 Forumite
    Ford Finance PPI
    Amount reclaimed: £800
    Amount received: £800 plus 8% interest :T
    Wrote to Ford - they said we had no case.
    Took it to the Financial Ombudsman - took about 6 months for result.

    Barclays Bank PPI
    Amount reclaimed: £1200
    Amount received: £1200 plus 8% interest :T
    Wrote to Barclays Bank - they said we had no case.
    Took it to the Financial Ombudsman - 18 months of waiting and suddenly last week money arrived in bank account, and on the transaction list it said 'with apologies' - LOVE IT!!

    DON'T GIVE UP...ITS WORTH THE WAIT!!

    Now waiting for Barclays Bank to respond to bank charges claim on grounds of financial hardship...fingers crossed.

    Thanks :money: for the fantastic advice and template letters! :j

    Hi and welcome.

    Comgratulations and Well done :beer::T:j
    The one and only "Dizzy Di" :D
  • Just wanted to say a big thanks. I sent a letter to LTSB 4 weeks ago reclaiming my PPI's on an ongoing loan of £12000. In the 2nd week I recieved a letter advising that they were going to refund, plus interest and 8%. In the 4th week I recieved a payment into my account of £2,450!!!

    I am also chasing MBNA however have had a teleophone conversation with them and they are not accepting responsibility but offered a refund of 1/3rd of my premiums. I turned them down and asked for confirmation in writing - I have had a letter from them today saying that they have paid the refund onto my credit card. The conversation was supposed to be being recorded!!! Can they do this and does it prevent me from taking this issue further?
  • Its been a while but I have Had some more success.....

    Motivated by this site and by recent success I persevered with some others.

    Wins so far are:

    A&L - 1800 - one letter
    EGG - 1200 - one letter
    BARCLAYCARD - 500 - one letter

    Just had a further £1000 paid into my account from Barclays. This one was the best as the loan value was only £1500 in the first place. Shows what a rip off it all is!!

    I must give credit to Barclays and Barclaycard...they kept me well informed of progress with bi-weekly letters and handled this all very well.

    Two more to go that have gone to ombusdman as no reply/acknowledgment after two letters.

    Still, 4 easy wins out of 6 aint bad....IF YOU THINK YOU HAVE A CASE THEN HAVE A GO....YOU HAVE NOTHING TO LOSE.

    I got £4500 back which will come in handy as my wife is expecting our first baby!!
  • di3004
    di3004 Posts: 42,579 Forumite
    Letho72 wrote: »
    Just wanted to say a big thanks. I sent a letter to LTSB 4 weeks ago reclaiming my PPI's on an ongoing loan of £12000. In the 2nd week I recieved a letter advising that they were going to refund, plus interest and 8%. In the 4th week I recieved a payment into my account of £2,450!!!

    I am also chasing MBNA however have had a teleophone conversation with them and they are not accepting responsibility but offered a refund of 1/3rd of my premiums. I turned them down and asked for confirmation in writing - I have had a letter from them today saying that they have paid the refund onto my credit card. The conversation was supposed to be being recorded!!! Can they do this and does it prevent me from taking this issue further?


    That is fab news Congratulations with LLoyds :beer::T:beer:

    I think I left a post on another thread for you, but they should not have continued with this without you signing and accepting, so complain about this and request for a copy of the recordings, if they don't deal with this complaint in your favour then move on to the FOS.
    Good luck.;)
    The one and only "Dizzy Di" :D
  • who? NATWEST
    how much? £1140
    second letter but 4 months to get the result. big back log i think. thanks martin this money will mean so much toget my life back on track xxx
  • di3004
    di3004 Posts: 42,579 Forumite
    Its been a while but I have Had some more success.....

    Motivated by this site and by recent success I persevered with some others.

    Wins so far are:

    A&L - 1800 - one letter
    EGG - 1200 - one letter
    BARCLAYCARD - 500 - one letter

    Just had a further £1000 paid into my account from Barclays. This one was the best as the loan value was only £1500 in the first place. Shows what a rip off it all is!!

    I must give credit to Barclays and Barclaycard...they kept me well informed of progress with bi-weekly letters and handled this all very well.

    Two more to go that have gone to ombusdman as no reply/acknowledgment after two letters.

    Still, 4 easy wins out of 6 aint bad....IF YOU THINK YOU HAVE A CASE THEN HAVE A GO....YOU HAVE NOTHING TO LOSE.

    I got £4500 back which will come in handy as my wife is expecting our first baby!!

    Fantastic :beer: Well done and Congratulations :T:beer::j

    Good luck with the other as well, your doing great here.:beer:
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    rachmac wrote: »
    who? NATWEST
    how much? £1140
    second letter but 4 months to get the result. big back log i think. thanks martin this money will mean so much toget my life back on track xxx

    Well done Rach :T:beer::T, so happy for you.:j:j
    The one and only "Dizzy Di" :D
  • got a lovely final response letter from littlewoods this morning saying my ppi was fair. They have quoted a date when I aparently agreed to upgrade! my ppi on my account giving me further cover....which I can't remember but when they are quoting dates etc it must be right enough?? I don't remember it. I find it strange I agreed to upgrade as well its very not like me! They have also said that a certificate and policy details were sent out to me when I signed up to it...which I def did not recieve as all my important documents are kept together and they would be there! I'm feeling quite disheartened. If I've agreed to something like that I mustv'e been on another planet. :(

    *goes off to sulk for a while*
  • Hi - I have today recieved a letter from Lloyds regarding the repayment of my PPI following the FOS ruling in my favour - YIPPEE!!!!! - it took 2 letters to lloyds, a refused "gesture of goodwill" and a letter to the FOS - 12 months in total.

    However, the letter is confusing and I wondered whether anyone here would look at the following text and let me know if it seems correct? For some reason, I seem to be experiencing trust issues with this particular bank!!!

    The original PPI amount was £4086.38 and my monthly repayments on the full loan and PPI have been £346. The term of the loan was 84 months and I have paid 62 months.

    Your refund has been calculated in two seperate transactions as per the FOS remedy, each of which I have detailed below:
    • £4086.38 has been paid directly to your loan account to represent a full refund of your insurance premiums and cancellation of your insurance policy, this represents a full 84 monthly insurance premiums without interest. This payment will enable our Personal Loan Service Centre to completely remove the insurance from your loan account.
    This has reduced the monthly repayment of your loan to £290.17, this is the exact monthly repayment sum had the LPI policy not been purchased. We have arranged that all 62 monthly premiums you have made to date to be placed into your bank account, these amount to £3675.84 and will be in your account within 21 days.
    • In addition to this you will receive an 8% simple interest payment on the monthly instalments you have made for insurance of £764.58. You will see this as one payment of £764.58 to your bank account.
    I am very happy indeed to be getting such a significant refund, I just want to be sure it is correct.

    Thanks in advance to anyone that can help me :)
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