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PPI Reclaiming successes and failures

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  • Hi i too had this questionaire ,i filled it in and sent it back ,still waiting for a responce though ,good luck Sunny
  • di3004
    di3004 Posts: 42,579 Forumite
    lou992 wrote: »
    Thanks Di your posts were really helpful, thanks to this site and all the people that post info too. I have to wait up to 12 weeks for them to deposit the money into my account, it will help lower my credit card... hopefully this side of christmas ;)


    Well done, and so happy for you and with pleasure.:beer::T:T
    The one and only "Dizzy Di" :D
  • Hi,

    Direct Line caved in straight away - I actually started speaking to the same person for both a Direct Line and Lombard claim (they are part of the same chainm).

    Direct Line took 2 letters and they sent a letter asking if I would accept an offer for the full amount reclaimed (without interest) - I said yes and, after having to chase them for the cheque, they caved in. The same guy handling the Lombard claim said no - they offered £750 as a goodwill gesture which I said no to. This makes me think that if you claim back under a certain amount (which I would guess is about £1500), they cave in after initially trying to put you off. If above this, they seem to offer the £750.

    I finally won theLlombard reclaim by proving to them that the Lombard agreement was done by their "next day motorcycle courier service" - a courier waited for 15 minutes on the doorstep whilst you read and signed the agreement and then handed over a cheque. They said they had never offered this service so I sent them the evidence that they had in black and white. I argued that this does not give enough time to read all their terms fully and they could not really argue, so caved in !

    Good luck with it - it's definately worth the effort ! Remember - they are quick enough to chase you if you miss a payment, so play them at their own game !

    Thanks for the info, I will def be sticking at it. Its only been a few weeks since I sent my reclaim letter away so fingers crossed! Thanks again, Gill
  • What were you reclaiming: Loan PPI
    Who was the provider: Alliance and Leicester
    How much did you get back: 1500
    Did you get it back after a letter or did you go to the Financial Ombudsman: 1 letter
    And then write your brief reclaim tale: Sent a letter 3 weeks ago applying for money plus interest together with copy of loan agreement taken out November 204. Got a letter saying they were looking into it last week and got home this evening to say they are offering £1500 including interest. Considering we cleared loan off early i reckoned we might get £1300 so couple of hundred quick extra a real bonus.

    :beer::beer::beer:
  • sunnygirls wrote: »
    Hi i too had this questionaire ,i filled it in and sent it back ,still waiting for a responce though ,good luck Sunny


    How long ago did you send it back ??
    Debt Free in 2010 ??? Fingers Crossed:cool:
  • Anyone out there had any success with reclaiming credit card with MINT even if they have had the card and policy for a long time. In their reply to my first letter they are making the excuse that they cannot investigate my case as I got my card with them in 1999 - although it and the ppi are still ongoing. They say that they are confident that I will get no joy from the FOS either. Is this their usual ploy or am I wasting my time?
  • marshallka
    marshallka Posts: 14,585 Forumite
    mo2lly wrote: »
    Anyone out there had any success with reclaiming credit card with MINT even if they have had the card and policy for a long time. In their reply to my first letter they are making the excuse that they cannot investigate my case as I got my card with them in 1999 - although it and the ppi are still ongoing. They say that they are confident that I will get no joy from the FOS either. Is this their usual ploy or am I wasting my time?
    I would give the FOS a ring and see. Mint is a bank and if you only just became aware of this there is a good chance of FOS looking. Good luck
  • leondp wrote: »
    Hi Guys Advice needed I have just had a letter back from Barclaycard asking me to fill in a questionaire, is this some sort of trap ?? I do not want to send it back but do I need to ?? Looking forward to your advice

    I had one of these, and like you thought it was some sort of trap or delay tactic. I filled it in with the minimum of info, returned it and approx 3 weeks later just before I was off to the FOS I got all my PPI ins back plus interest totalling £4084.
  • newcook wrote: »
    well, I've even saved myself the price of a stamp (and Egg using the excuse that they didnt receive the letter) by sending the request via thier 'contact us' button in my account! fingers crossed!!!

    I still have an existing complaint (Not PPI related) with egg - they ignored 3 of my messages (All complaints) sent via their Secure messaging system - all appeared in my sent items but none were ever replied to.

    Send it recorded and you'll get a response, I sent mine on a Saturday and the following Tuesday I had acknowledgement in writing from them with a reference number.
  • EllBee wrote: »
    Hi all,

    Haven't been on for a while as I've been waiting for the outcome of my claim against Loans.co.uk which went to the FOS and has taken over 18 months to be dealt with!! I finally got their decision - they upheld my claim - and Loans.co.uk are now supposed to be paying out. However, Loans.co.uk have now exceeded the 8 week time limit given by the FOS to contact me with details of my payout. I contacted the FOS last Wednesday who emailed Loans.co.uk. Up to today still no response!!! I am quietly seething...............
    Hi, i have tried to claim against loans.co.uk through the fos but have just recieved a letter saying 'they were not regulated when i took it out in 2004 so may not be able to help. Do you mind me asking when you took yours out?
    Thank you
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