PPI Reclaiming successes and failures

manama

What were you reclaiming:
Loan X 3
Credit Card X 1

Who was the provider:
HSBC

How much did you get back:
6K approx

Did you get it back after a letter or did you go to the Financial Ombudsman:
8 weeks exactly - only the bank

And then write your brief reclaim tale
Reasons were forced sell and other benefits on sickness etc.
Bank gave acknowlegment after 2 weeks, update at 4 and final on 8.

HSBC been good and answered phone and always helpful.

[Deleted User]

manama wrote: »

What were you reclaiming:
Loan X 3
Credit Card X 1

Who was the provider:
HSBC

How much did you get back:
6K approx

Did you get it back after a letter or did you go to the Financial Ombudsman:
8 weeks exactly - only the bank

And then write your brief reclaim tale
Reasons were forced sell and other benefits on sickness etc.
Bank gave acknowlegment after 2 weeks, update at 4 and final on 8.

HSBC been good and answered phone and always helpful.

Glad you had a similar experience to me!

I don't agree about them answering the 'phone, though! I was on "hold" forever!

juleeeh

thought i would share my great news, lloyds tsb have upheld my first ppi complaint and awarded me 3,976 from a 10 grand loan, i of course accepted. i still have another one awaiting a decision and also 2 c.cards so fingers crossed. just got the long wait for the cheque now but i will manage lol. i thought they would link the two together for one offer but i'm not complaining
great advice on here, if you feel you were misold go for it..one stamp!
yayyyy

lamarsi

received an offer from Halifax today for mortgage PPI and Credit card PPI together worth £5433.49, I honestly didn't think they were going to make an offer as it has been investigated and they were auto paying. I did have several loans with them before 2006 which I will now SARS to see if these to had PPI.
They have said that they will pay the cc ppi back to the card good luck with that.. I paid it off years ago!!! thank you everyone on here for their advice and for the template letter

madcat113

Hi I am a first time poster but have been lurking for a while and want to say thank you for all you all for your advice. I decided to look out old accounts to see if we had paid ppi and found we had on many
credit cards and loans,following your advice I downloaded the omburdsman questionaire and sent it off to the banks and am waiting for there reply. I will let you know how it goes. Again may thanks
madcat113:)

ANDY325

davidh025c wrote: »

ANDY325 I have learned very quickly, you have to be very very persistant with lloyds. Last week I got a letter stating there was no PPI on loans I am claiming for. I knew this not to be true so hounded them with emails and phone calls, and low and behold they found the PPI policies. Make sure all your personal details are correct, they wouldnt deal with me as my current address was different to previous address where I lived when loans were taken out. I sent them proof of new address etc. Always be polite though when dealing with them, seems to work, can be difficult at times i know....

Fingers crossed will be phoning them monday to tell them about the 2 loans ive recently found and hopefully get an update on the credit card situation they have been looking in to for the last 14 weeks !

amersall

madcat113 wrote: »

Hi I am a first time poster but have been lurking for a while and want to say thank you for all you all for your advice. I decided to look out old accounts to see if we had paid ppi and found we had on many
credit cards and loans,following your advice I downloaded the omburdsman questionaire and sent it off to the banks and am waiting for there reply. I will let you know how it goes. Again may thanks
madcat113:)

Fingers crossed

lamarsi

thanks to you in particular amersall for you advice and reassurance on previous posts!!!!

amersall

JohnH2012 wrote: »

Hi all.

After my other half was hammered over the years with interest and PPI payments on both loans and credit cards it was a welcome relief when Northern Rock (now Virgin Money) contacted her with a claim form for PPI repayment ...plus interest. The forms were duly filled out and sent off. After one or two further questionaires over a couple of weeks she finally received an offer (inc. interest) of approximately £5,500. Wonderful!!...we thought. There was a promise (in writing) to have the money paid into her account by the end of March. End of March came and went ..but no payment. Upon enquiry (by telephone on the 3rd of April) they then said it would take another 7 to 10 days and it should be paid into her account by the 10th of April. It didn't arrive!. So another phone call, and they then explained the delay was because of the Easter weekend. They then promised to pay it in by the 13th ...and it was'nt!. Another phone call and this time they said that "The system was down"....and promised to call back on Monday the 16th.
Can I ask everyone who has been repaid if this is normal...or is it a delaying tactic?.
Or!?...are they going to pay back it at all!!??

Many thanks.

You can only wait, they will pay it eventually, keep checking your bank.

amersall

lamarsi wrote: »

thanks to you in particular amersall for you advice and reassurance on previous posts!!!!

You are very welcome x.

My bill is in the post :rotfl: 0% and no vat :rotfl: