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PPI Reclaiming successes and failures

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Comments

  • santa08 wrote: »
    Was your mis sell reason just the pushy sales person or anything else in addition? Congrats by the way that's some win


    the reason was that the sales advisor stated that my wife would not get the loan unless the ppi was taken - we even phoned them 2 years ago to take it off and they said no!
  • I claimed for a mis sold PPI on an endowment mortgage with LTSB . Sent off the appropriate form from this web site . Received a letter 12 weeks later from LTSB saying they will pay back all of the payments £5000 odd plus interest making it a total of £9000 odd. Big thanks Martin, if it wasn't for this site and all the advice I probably would never have claimed
  • evertrue
    evertrue Posts: 50 Forumite
    Hi.
    Just wanted to say a big THANK YOU to Martin Lewis.
    I had 2 credit cards and a loan, all with PPI on them.
    My credit card with the Halifax has just paid out £775.
    Has taken about 5 months, but got there in the end.
    My loan I had with Lloyds TSB has gone to the financial Ombudsman, so am waiting on them. (Lloyds very unhelpful)
    My credit card with Lloyds I am still waiting on too, but will let you know how I get on.
    I had the runaround from both companies to start off with, but I never gave up. Reading the letters on this site and Martins PPI form helped me very much. So anyone thinking of giving up please keep going. It's better you have the money in your pocket than the pesky banks.
    Thank you again Martin.:T
    The Lloyds one you said went to the financial ombudsman, can I ask when you sent it to them and did you get a reason from lloyds as to why they did not uphold your claim?

    Thank you
  • Hi.
    Just wanted to say a big THANK YOU to Martin Lewis.
    I had 2 credit cards and a loan, all with PPI on them.
    My credit card with the Halifax has just paid out £775.
    Has taken about 5 months, but got there in the end.
    My loan I had with Lloyds TSB has gone to the financial Ombudsman, so am waiting on them. (Lloyds very unhelpful)
    My credit card with Lloyds I am still waiting on too, but will let you know how I get on.
    I had the runaround from both companies to start off with, but I never gave up. Reading the letters on this site and Martins PPI form helped me very much. So anyone thinking of giving up please keep going. It's better you have the money in your pocket than the pesky banks.
    Thank you again Martin.:T
    Hi and well done:T, i'm waiting on a PPI credit card claim with the Halifax too. i have had a phone call from them and a letter to say they have 12 weeks to assess my claim, yet yours took 5 months? was that from the very first contact with them?:)
    Debt BCC £7257,POCC£2322, Next £769, Loan £6131
    TCC £1680 Total £ 18159.00 :eek::eek::eek::eek::(:(:(:(
  • Hi there

    Just an update, I had some news from MBNA this morning, true to their word of the 8 weeks from contacting them.

    One one card PPI, they have asked me to complete a questionairre and return it to them but on the second they say that they do not feel that they miss sold the ppi as I have ticked the box.

    I took this card out in 1999 and I am sure I had not ticked a box although I cannot be sure I didnt.

    Any comments from people who have taken their cases to the FOS on what will be the next steps.

    Thanks

    Andrew
  • I've just received an offer of £4,137 from Halifax for mis-sold PPI on my credit card! It only took a phone call to Halifax's dedicated PPI complaints team and 4 weeks later this offer! How easy was that?!

    If like me you've been putting off sorting through your statements to see if you've had/got PPI......DO IT NOW!

    Honestly, I'm so pleased!:j
  • yeslek
    yeslek Posts: 1,442 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    whoop!
    My Halifax and Lloyds TSB credit card's have had their PPI refunded...just waiting on the Lloyds chq as we speak :D:j:T
    took me ages, and I had to allow a few more weeks than expected but got there in the end.

    now I just have to report my Capital One, Virgin and Barclays one's to the Ombudsman.
  • santa08
    santa08 Posts: 64 Forumite
    pootle4444 wrote: »
    I've just received an offer of £4,137 from Halifax for mis-sold PPI on my credit card! It only took a phone call to Halifax's dedicated PPI complaints team and 4 weeks later this offer! How easy was that?!

    If like me you've been putting off sorting through your statements to see if you've had/got PPI......DO IT NOW!

    Honestly, I'm so pleased!:j

    Hi congratulations and what was the mis sell reason?
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    edited 24 January 2012 at 5:57PM
    mootthedog wrote: »
    Hi there

    Just an update, I had some news from MBNA this morning, true to their word of the 8 weeks from contacting them.

    One one card PPI, they have asked me to complete a questionairre and return it to them but on the second they say that they do not feel that they miss sold the ppi as I have ticked the box.

    I took this card out in 1999 and I am sure I had not ticked a box although I cannot be sure I didnt.

    Any comments from people who have taken their cases to the FOS on what will be the next steps.

    Thanks

    Andrew
    Get back in touch with them,and tell them you disagree with the rejection,pre ticked boxes were automatically on agreements pre july 2007,you had to opt out of taking ppi.
  • Placida
    Placida Posts: 240 Forumite
    Tenth Anniversary Combo Breaker
    After advice from this forum (thanks beamerguy), I emailed Bob Diamond as I wasn't getting any joy from their PPI Dept. I received an email last Thursday from Dinesh Hundalani Customer Relations Manager, Barclays Specialist Complaints - Head Office stating
    "I write further to your email of 17 January addressed to our Chief Executive Officer, Bob Diamond. I have been asked to reply on Mr Diamond’s behalf.

    I’m sorry that you’ve had cause to complain. I have forwarded your concerns to the relevant department, who will be in contact with you directly. In the meantime, please feel free to contact me for an update."
    Then on Saturday, I received letter offering me £3,774 as a full refund for my OD protection and the money was in my account.:T

    Also on Saturday, my OH had his complaint upheld for PPI on his Natwest Blackcard and a goodwill offer of £7900!:j

    That is my PPI journey(August 2011-Jan 2012) finished now.
    Barclayloans £8,300 paid
    BOS loan £9,341 paid
    Barclays OD protection £3,774 paid

    OH's PPI journey continues......
    so far he has
    MBNA £4,159 paid
    Natwest Black card £7,900 waiting for payment
    Halifax Mastercard & Visa card, Lloyds TSB Card and a Black Horse loan to go!
    Keep up the good work Martin and everyone else on this wonderful site.:T:T
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