PPI Reclaiming successes and failures

hookes789

fightingspoon wrote: »

After looking at this forum a while ago, I submitted a complaint to Nat West about being mis sold PPI on a loan via the FSA's standard form.

Today I received a letter confirming that are offering me a total of £9,700!!!! This included refunds and interest on both the loan I complained about and the previous loan that I consolidated! I'm really happy and this amount included a tax payment.

Thankyou MSE!!!:beer:

Congratulations, can I cheeky and ask how much the loans were for and over what period. I've been offered refunds but they are very low, but I did consolidate a couple of times.

Brandynginger

dilus wrote: »

I'm confident they will uphold and it took 11 weeks in total from my initial complaint to getting the cheque. I had paid £4042.00 in PPI over 7 years and got back £6,400.00 approx

Can I ask if you had to refer this to the Ombudsman? Or did Sainsbury's just pay up? Thanks

Cfc989

amersall wrote: »

Give FOS a ring and ask if they can do this,it is possible i suppose,but the FOS will be more help to you.

Thanks, I rang them this morning and obviously they can't be specific as I haven't passed my claim on to the yet. But she did say thet they were contradicting themselves by denying the had misold ppi and then offering a part refund. I think it's worth one more try of direct contact and if I don't get any joy then I will pass it on to FOS

Lakeslad

LLoyds PPI from 1996 and 1999
Hi
I have had a few loans in the past with PPI added. Two of the loans were with Lloyds Bank one was opened circa 1996 and the other in 1999. I had the opening statements from the 1999 loan showing up front charges of over £1800 .I did not have a copy of the loan agreement but Lloyds paid me back over £4000 "success":jOn the other loan from 1996 I only have statements from 2000 and 2001. These statements show that I paid off the loan 2 1/2 years early.
I have statement numbers 16 - 20.On each statement 3 monthly payments are listed would I be right in assuming therefore that there would have been 45 previous payments.
Lloyds also say that they have applied to the insurers Aviva for the original documentation but they no longer have copies of the insurance policy.Does this mean that they know that the insurance existed. To add to the confusion they keep telling me over the phone that my monthly payments were £530 which is exactly what I paid for a car loan in 2000 with Black Horse. Is it likely that Aviva are talking about the car loan.Will Lloyds still have records of the loan and what the upfront charges were, and if they cant get the original insurance documents will it affect my chances of success.

Rachmac1

Hsbc very slow. Put complaint in for mis-sold mortgage protection with critical illness cover on 23 June 2011. They wrote to me last week saying that my case was still in queue to investigate but other customers in front!! It's been 7 months and am I right in thinking that they are in breach of the FSA timescales?

Rach

coachjambo_2

Good Morning all,

I just wanted to come on here this morning and say a BIG thank you to this website and the people on it. After around 8 weeks of claiming i have just recieved a PPI refund of about £2500, from a previous loan i had about 7 years ago!

This site made it so easy for me, hopefully i have another 2 on the way also!

Cheers guys, its worth the effort, so get it done!!!

earnitspendit

I would just like to say thank you to everyone for posting about ppi on here as it made me look at my own accounts, and this morning received a letter from MBNA telling me that I will receive a refund of £794 thank you so much to you all for sharing and lots of you for helping to explain things this is just the start and I am going to help my mum with this process too, have a good weekend everyone!!!:beer:

fightingspoon

LAM2011 wrote: »

Fightingspoon - please can you tell me your timescale with Natwest? I have one in with them at the moment, thanks

I sent the forms off around the middle of November and received a letter confirming that they were looking into it a week after. I received the offer this week so probably about 10 weeks in total. I have now sent the signed offer back so it will be interesting to see how long they take to pay!

fightingspoon

hookes789 wrote: »

Congratulations, can I cheeky and ask how much the loans were for and over what period. I've been offered refunds but they are very low, but I did consolidate a couple of times.

I had a 10K loan which I consolidated with other debts after a few years into a 15k loan over 7 years. I only complained about the second loan but they automatically refunded the initial loan as it was linked! The offers were sent separately.

lucieloo

k77mss wrote: »

Hi that's funny spoke to him yesterday same sorry waiting for fos to make a decision I don't know what to believe how u getting on

hi k77mss, hows your lloyds of london complaint doing??