PPI Reclaiming successes and failures

fox1375

Just heard MBNA will be paying £10222 for misselling PPI ... major result.

ANyone know how long it takes for them to pay out?

paid_too_much

fox1375 wrote: »

Just heard MBNA will be paying £10222 for misselling PPI ... major result.

ANyone know how long it takes for them to pay out?

:T:T well done:T:T

I got my upheld letter on Saturday.

My friend got her's the Saturday before and had the cheque on the Thursday:eek:

I was hopeful for today but nothing! Will let you know:j

anaylorefc

stuart_lamb wrote: »

I know EXACTLY what id be doing. Call them up, tell them "backlog at work, very busy, just dealing with last years stuff, ill get it to you some time soon":rotfl:

Or awaiting delivery of cheques

Or please send a complaint to the FOS

We cannot give you a time frame when you will receive this money

etc...

grastaff

grastaff wrote: »

Congratulations on receiving your payout, I complained back in April and despite having a letter with a settlement figure on 8th September I still having had my money.

I have just sent an e-mail to the CEO, hope this does the trick.:D

grastaff

grastaff wrote: »

I have just sent an e-mail to the CEO, hope this does the trick.:D

Just had e-mail returned - undeliverable. Can anyone help me with the CEO mail address for LTSB please?:rotfl:

barnacle1704

HAVEFAITH wrote: »

I know someone who got a £3200 pay from B/card on a 665 premuim total with almost exactly the same dates as yours ... 100% stay with it & if needs be go via the fos

Many thanks for this - good to know. They rejected my claim because their "procedures at the time required their representative to discuss the key features ...... " Load of nonsense - no representative contacted me - they simply switched from purchase protection one month (which I was ok with) to payment protection the next. I have now written back pointing this out and sending copies of the two statements when the switchover took place. It was all very low key and understated the way it was done and consequently went un-noticed.

They say I cannot refer it to the FOS because it was before they signed up to the Code of Practice.

I have asked them for the name of their insurers and will go down that route if they reject my claim again. Interesting thing is - at one time a lot of Barclays Insurance was undertaken by an associated company in Dublin. It could all get quite interesting.

paid_too_much

barnacle1704 wrote: »

Many thanks for this - good to know. They rejected my claim because their "procedures at the time required their representative to discuss the key features ...... " Load of nonsense - no representative contacted me - they simply switched from purchase protection one month (which I was ok with) to payment protection the next. I have now written back pointing this out and sending copies of the two statements when the switchover took place. It was all very low key and understated the way it was done and consequently went un-noticed.

They say I cannot refer it to the FOS because it was before they signed up to the Code of Practice.

I have asked them for the name of their insurers and will go down that route if they reject my claim again. Interesting thing is - at one time a lot of Barclays Insurance was undertaken by an associated company in Dublin. It could all get quite interesting.

Good luck:T

FeelStupid

joncow75 wrote: »

Wow! I sent my Aqua letter off at start of September too, but other than a letter of confirmation of receiving it, I have had nothing from them at all! Fingers crossed I might get some good news soon then. Can I ask what you had as grounds for a miss-sell?

I got that letter too, a few days after I sent off the claim. The offer letter was the only other one I received, so was so straightforward. Credit to HBOS for making it easy, all done in just over 8 weeks.

I claimed mis-sell on the basis I was a public employee with sickness benefit and had no need for the product, and they should have investigated my need before lumping it on the card.

BEN0601

Grastaff the CEO of Lloyds is off on sick leave, but the interim CEO is Tim Tookey. I will email him later, but I expect if he is like the other people I have emailed at Lloyds he won't reply either.

paid_too_much

BEN0601 wrote: »

Grastaff the CEO of Lloyds is off on sick leave, but the interim CEO is Tim Tookey. I will email him later, but I expect if he is like the other people I have emailed at Lloyds he won't reply either.

he's too busy hand writing cheques;)