PPI Reclaiming successes and failures

di3004

double_top wrote: »

having sent a ppi complaint to santander for a personal loan on 22/08/11 i phoned them up yesterday to make sure they had recieved it as i hadnt heard anything.they said it hadnt been recieved and asked what address i sent it to. address was complaints po box1125 bradford bd19pg(off their website). they said this was general complaints and ppi complaints was po box 6197 milton keynes mk101uy. they said general complaints wouldnt forward this on and i would have to submit a new one. just wasted 2months!!!!!

beware..

Hi and welcome

So sorry to hear that, and I do think its so wrong if the other address does not forward your complaint.

I would try to find the tel number of the address you sent your complaint to, and ask them to either return your letter/complaint back to you, or ask if they will kindly forward your complaint to the relevant dept.
But you will want to make sure they done this, but the other suggestion is, if you kept a copy, then send to the address given.

Also come details below of Santander address, good luck, please keep us posted. Cheers.;)
http://www.santander.co.uk/csgs/Satellite?appID=abbey.internet.Abbeycom&c=Page&canal=CABBEYCOM&cid=1210607166846&empr=Abbeycom&leng=en_GB&pagename=Abbeycom%2FPage%2FWC_ACOM_TemplateA2

Complaints
Santander UK PLC
PO Box 1125
BRADFORD
BD1 9PG

tiesteelm

tiesteelm wrote: »

Another RESULT!!!

Egg have just sent me a cheque for £760 for my Egg loan... Now all i need is the Egg card for a full house...

Has anyone had any joy from the Egg card, as all I had from them was a letter saying I ticked the box on line... Can I appeal?

:T:T:T:T

Another Win for the consumer!

Halifax have agreed to pay me the PPI i paid on my Halifax CC to the sum of £480...

di3004

tiesteelm wrote: »

Another Win for the consumer!

Halifax have agreed to pay me the PPI i paid on my Halifax CC to the sum of £480...

Excellent news!:T:j Well done and Congratulations!:beer:

double_top

thanks di

will let you know how i get on.

di3004

double_top wrote: »

thanks di

will let you know how i get on.

That will be good cheers honey and let us know if any further problems. Fingers crossed for you. x;)

octogoose

Hi, Am new round these parts but thought i would share my good news.

I started a claim with Lloyds TSB in July and received my settlement letter on 21st October. It took them 15 out of the 16 weeks to resolve the claim.

They have awarded me £2500 for two loans dating back to 2001 & 2003.

One question is they said in the letter that they are paying me by bank credit to my Lloyds account, anyone know how long it could be before i get paid?

Matryoshka

double_top wrote: »

they said general complaints wouldnt forward this on and i would have to submit a new one. just wasted 2months!!!!!

beware..

Thank goodness you called or you would have waited forever. Hopefully, it'll be sorted soon enough now

di3004

octogoose wrote: »

Hi, Am new round these parts but thought i would share my good news.

I started a claim with Lloyds TSB in July and received my settlement letter on 21st October. It took them 15 out of the 16 weeks to resolve the claim.

They have awarded me £2500 for two loans dating back to 2001 & 2003.

One question is they said in the letter that they are paying me by bank credit to my Lloyds account, anyone know how long it could be before i get paid?

Hi and welcome and Well done on your success!:TCongratulations!:beer:

They currently have a backlog, but it used to be about 21 to 28 days after the resolve your complaint, send them an email or give them a ring and they should try to give you some sort of timescale.

[EMAIL="customer.care.insurance@lloydstsb.co.uk"]customer.care.insurance@lloydstsb.co.uk[/EMAIL]

MARKOS72

maryspecial wrote: »

Hi mark! Well done!!!!!!! Do you mind giving your dates so all of us still waiting on halifax have an idea what date theyre at?? Thanks and enjoy spending your 2k!

Cant remember exact dates tbh,but near as dammit was 16 weeks from my initially sending in my complaint.

octogoose

MARKOS72 wrote: »

Cant remember exact dates tbh,but near as dammit was 16 weeks from my initially sending in my complaint.

Yeah mine was 15 weeks from Lloyda TSB, how long before they paid you?