PPI Reclaiming successes and failures

sam.T

has anyone ever had any sucess when emailing the ceo of lloyds because I really dont know what to try if that doesnt work? I was told payment was supposed to have been issued last friday and nothing??? thanks.sam

The_Marksman

sam.T wrote: »

has anyone ever had any sucess when emailing the ceo of lloyds because I really dont know what to try if that doesnt work? I was told payment was supposed to have been issued last friday and nothing??? thanks.sam

Give them an email & CC in the customercare email address & also CC in the person who told you this on the person on the bottom of your letter

i.e if its Joe Bloggs
Their email will be:joe.bloggs@lloydsbanking.com

Hope this helps a little

moggy2009

Good morning everyone i have a claim in with bank of scotland and the 16 week deadline was up on the 04/10 i have rang them twice to ask what is going on with it ,the first time i rang over a week ago they said the investigation had been completed it got to the 5th and i hadnt heard anything the person i spoke to didnt seem to know his botty from his elbow and when i phoned last week i got some snotty advisor telling me it hadnt been completed and basically i would have to wait i am so frustrated:mad::mad::mad:

sam.T

The_Marksman wrote: »

Give them an email & CC in the customercare email address & also CC in the person who told you this on the person on the bottom of your letter

i.e if its Joe Bloggs
Their email will be:joe.bloggs@lloydsbanking.com

Hope this helps a little

thankyou I'll give it a try ,never know might get a response from one of them:)

Matryoshka

moggy2009 wrote: »

Good morning everyone i have a claim in with bank of scotland and the 16 week deadline was up on the 04/10 i have rang them twice to ask what is going on with it ,the first time i rang over a week ago they said the investigation had been completed it got to the 5th and i hadnt heard anything the person i spoke to didnt seem to know his botty from his elbow and when i phoned last week i got some snotty advisor telling me it hadnt been completed and basically i would have to wait i am so frustrated:mad::mad::mad:

You really need to be patient and stop stressing :beer: Halifax told me my payment process had been started on 21st September and I'm waiting here (patiently :rotfl:). I'm giving them 4 weeks before I call again.

The_Marksman

Matryoshka wrote: »

You really need to be patient and stop stressing :beer: Halifax told me my payment process had been started on 21st September and I'm waiting here (patiently :rotfl:). I'm giving them 4 weeks before I call again.

Good advise

it will be worth the wait

The_Marksman

sam.T wrote: »

thankyou I'll give it a try ,never know might get a response from one of them:)

Fingers crossed

NIKKIH_3

Thank you Money Saving expert!

I received a cheque for £4,200 in the post this weekend from Egg. I wasn't expecting to get anywhere with the claim, but kept with it and look at the result.

Just waiting for Lloyds TSB and MBNA now!

LaSerenissima

Hello - here's another success story!

I read Martin's guide on reclaiming PPI and finally got round to writing to HSBC - when I took out my graduate loans (3 in total, each one "paying off" the last) I was told that taking out the insurance would help with my application.

4 weeks after I sent the letter they sent a reply saying they would deal with it within 16 weeks of my orginial letter (they had been given an extension becuase of the amount of enquiries they were getting), they also sent me the FO questionnaire, but I had already sent one of them in so I ignored it.

Then, just under 4 months after I first contacted them, I got a letter saying they were prepared to pay me back the full PPI amounts on each loan plus interest! £1,800 was paid into my account two weeks ago!

If anyone is hesistating, don't! It cost me the price of two stamps and I got everything (plus interest) back - it's worth taking the time to fill out the form - promise!!

Keewee

Hello,

I have received 2 acceptance letters which I returned and were received by RBS (Natwest loan) on the 21st of September.
I received another letter of acceptance, and a further rejection letter (total 4 loans).
I have tried calling and calling the PPI number for RBS to see if they have received my 3rd acceptance letter but still no reply.
Just rings out :mad:

Has anyone had any success with receiving their money before the 28 WORKING days?

I am still holding out on replies from MBNA and Halifax at the moment too. Those letters went of 3 weeks ago, so still a bit of wait.

Any success replies would be marvellous.

Thanks everyone :T