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PPI Reclaiming successes and failures

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  • di3004
    di3004 Posts: 42,579 Forumite
    JUST A LITTLE UPDATE, MY PPI RECLAIM ON LTSB CC HAS BEEN WITH THE FOS SINCE JAN 5TH 2008 NOW. HAVE CHASED THEM UP IN JULY & DEC. 2008 & STILL THE CLAIM AWAITS ALLOCATION TO AN ADJUDICATOR. CAN ANYBODY THROW ME A CRUMB OF COMFORT HERE AND TELL ME " YES I HAD TO WAIT THAT LONG TOO BUT WAS SUCCESSFUL IN THE END" ?.


    Hi hun
    Give them a call or send them an email now and again.

    Mine is now with the adjudicator that works closely with the ombudsman, the FOS agree to uphold this and now its down to LLoyds, awaiting for an outcome on this for this Friday, good luck with yours hun, I'm sure it will all be okay.;)
    The one and only "Dizzy Di" :D
  • di3004
    di3004 Posts: 42,579 Forumite
    RWH1981 wrote: »
    after 4 months ago going through the financial ombudsman I finally got an offer last week from the royal bank of scotland. I had put in a claim for 3 loans I have had over the last 7 years. I was expecting an offer of at least 2k overall but to my suprise I received an offer of nearly 4.5k. 1st £814 2nd £1204 and the 3rd £2404.

    I can safely say I am one happy man and my other half is very happy to now we can book the band we wanted for our wedding and its all thanks to the help I received from this website. Thanks very much guys.


    Wow well done you :T :beer: and a wedding coming up as well, how lovely, right timing, congratulations.:T :beer: :A .

    Have you posted in the success thread?

    Will be good to see you there as well XXX
    The one and only "Dizzy Di" :D
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    hi rwhi981:j:j:T:rotfl::rotfl::rotfl:excellent !! so pleased for you,,the people here are very helpfull and knowledgable they get my vote every time
  • I posted a few months back on my success with my Egg loan.

    When Egg wrote to me about my credit cards, after their mammoth fine, I telephoned them to query it. I had tried on a number of occasions to cancel my ppi on my cards. So, after their investigation I received two cheques from them on Saturday - totalling just over £200!!!!

    Thanks again Martin ! :money:
    • What were you reclaiming: Credit card ppi
    • Who was the provider: Halifax
    • How much did you get back: £522.17
    • Did you get it back after a letter or did you go to the Financial Ombudsman: Got back after two letters
    Hi Everyone

    Well I signed up end October read all the posts and finally decided to give it a go. Sent the first letter requesting t&c 3rd Nov. 25th Nov I sent request for payment. Received letter 22nd Dec that they are investigating. Received a letter on 2nd Feb offering me £522.17 yeaaaaah baby! So pleased. Thank you to Martin:money: you are a star bless you bless. :T :rotfl: :j Honestly I was a little sceptical but it worked out perfectly. Just got Egg and Lloyds to go now!

    Please go for it it costs nothing but a couple of stamps.
  • chistery
    chistery Posts: 206 Forumite
    Part of the Furniture 100 Posts Name Dropper
    • What were you reclaiming: Loan ppi
    • Who was the provider: Egg
    • How much did you get back: £1700
    • Did you get it back after a letter or did you go to the Financial Ombudsman: Reported it to them by phone.
    I phoned them today, as it's around 8 weeks and was told a letter was generated today saying they are refunding it. No hassle at all, no letters were needed. Very simple process.

    :j
  • kp126
    kp126 Posts: 15 Forumite
    Part of the Furniture Combo Breaker
    * Who was your lender: HSBC
    * Reason for mis-sell: Told that purchase of PPI was essential for loan applications to be successful.
    * How much did you get back: £2,693.41
    * How many stages to success: After first template letter.
    * Brief Tale: 15/12/08 Sent off first template letter for Loan 1 (repayment complete) via recorded delivery.
    21/12/08 Sent off first template letter for Loan 2 (repayment ongoing) via recorded delivery.
    31/12/08 Received acknowledgement for both letters and notice that investigation will take place for both loans.
    13/01/09 Received letter to say investigation is still ongoing and may continue up to a further 4 weeks.
    04/02/09 Received letter to say investigation is complete and claim has been upheld. Acceptance was form included and a note to say that my branch will contact me to restructure Loan 2 to take off PPI of remaining payments. The letter pointed out that repayment will be made within 5 working days of new loan documents having been signed and acceptance letter having been received by the bank.
    05/02/09 Sent back acceptance form via recorded delivery
    05/02/09 Called HSBC to arrange branch meeting for loan restructure.
    13/02/09 Meeting at branch. New loan docs signed. Repayments for Loan 2 reduced from c£257 to c£209, at same APR and term.
    17/02/09 Refund money deposited into my current account at close of business

    Thank you Martin :beer:
  • lornz23
    lornz23 Posts: 168 Forumite
    Part of the Furniture 100 Posts Combo Breaker Debt-free and Proud!
    Over a year ago now I tried to reclaim om my egg loan as i was missold the insurance on the fact that they told me if i didn't take the PPI then i wouldn't get the loan. I contacted Egg about it and they said that they had lost the phone convo (funny that) and felt that i would have never been missold the PPI so I have to go to the financial OM and after a year I am also still waiting for my case to be allocated - who would i email to chase this? does anyone know?
    I am DEBT - FREE!?!?
  • pinknico
    pinknico Posts: 3,261 Forumite
    Hello lornz23, try [EMAIL="casework.support@financial-ombudsman.org.uk"]casework.support@financial-ombudsman.org.uk[/EMAIL] quoting your case number, I hope you don't have too long to wait now.
    DS1 12/10/04
    DS2 13/07/06
    DD1 06/12/07
    • What were you reclaiming: Loan ppi
    • Who was the provider: M&S Money
    • How much did you get back: £487.27
    • Did you get it back after a letter or did you go to the Financial Ombudsman: One letter sent on 9th Jan '09
    This loan was taken out in 2002 so not a bad result - getting a cheque from them in 14 days:j thanks Martin!
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