PPI Reclaiming successes and failures

hunnyluvinbear

LynK wrote: »

Hate to tell you but I sent them (B/card) copies of old statements all clearly showing PPI with my complaint at the beginning of June and I am still waiting, it seems they can't find me on their system.
VV frustrating would be putting it mildly!

Can I ask.....Is your barclaycard still active or closed now?
Have you spoken to them, or FOS?

WJB_2

di3004 wrote: »

Hi and welcome

That is so fab:T:j Congratulations!:beer:

And how long did this take?

Good luck on your CC PPI reclaiming as well.;)

Cheers, after 7 weeks, I got a letter saying it would be 16 weeks, after 15 weeks, I got the letter telling me the claims were being upheld, signed and sent the acknowledgement letter back last week.

LynK_3

It is still active but the problem I have it that THEY changed the account number 3 times. My account was first opened in 1995 and was only 13 digits. Initially they told me I had never had PPI and the lady i spoke to was 100% certain, it was only after trawling through drawers, roofspace etc I came across old statements. I then emailed the CEO complaniing about being told lies. For my inconvenience I was made a priority case in mid July. Now since its September if I am a priority case I wouldn't like to envisage the timescale for the other non priority cases!!
I have just emailed the CEO again this afternoon for what its worth. I have deployed a different tactic in my email this time and instead of being bolshy and cross, I am being nice to the verge of creeping lol!!

smitchy73

hunnyluvinbear wrote: »

Hi
I am having the same problem with Barclaycard. They say they need a policy number - I've never had one either. So I photo copied a couple of statements showing PPI was paid. Still waiting for a response. So frustrating.

I have five ppi complaints in with RBS, and one BoS CC complaint in also, and have just received redress from Clydesdale Bank for two loan ppi's, none of them had a policy number, the most I ever got was an A4 sheet with some details about it which was posted out after the loan was completed.
They're at it.

smitchy73

LynK wrote: »

It is still active but the problem I have it that THEY changed the account number 3 times. My account was first opened in 1995 and was only 13 digits. Initially they told me I had never had PPI and the lady i spoke to was 100% certain, it was only after trawling through drawers, roofspace etc I came across old statements. I then emailed the CEO complaniing about being told lies. For my inconvenience I was made a priority case in mid July. Now since its September if I am a priority case I wouldn't like to envisage the timescale for the other non priority cases!!
I have just emailed the CEO again this afternoon for what its worth. I have deployed a different tactic in my email this time and instead of being bolshy and cross, I am being nice to the verge of creeping lol!!

I like it LynK, especially the creeping part, I'm usually always the same, as long as you approach quite nice and have the facts to back up anything you ask, you aint gonna lose, the one that knows the facts will win, hence why we're all here to help those that don't know the facts:D

hunnyluvinbear

LynK
Oh Golly! As far as I can remember, I've only ever had one account number for each of 2 B/cards since the early 90's.
I hope your email to the CEO gets a result soon - a bit of grovelling might help this time. I hope so. Please keep me informed, I'd be interested to know how you get on - if only to find out the best method of attack as it looks like the onset of war with Barclaycard.
Good luck.

24710274

EGG SUCCESS
After the dissapointing day yesterday with barclays turning me down i got a lovely surprise in the post with a cheque for £852 ppi refund on an egg credit card which i had between 2001 and 2003, initally they turned me down due to the card being older than 6 years! I went to FOS and then asked them to reconsider (only 3 weeks ago ) and blow me down a cheque today! So HAPPY today so thats 3 successes and three failures total refund up to now £2 k and waiting on figures from the halifax , my mexico fund for next year is doing well , congrats to all who are winners today , thanks to all who help on here great advice from DI , cappo and everyone else cheers Dave

24710274

loopyloz84 wrote: »

Morning everyone

My casehandler at MBNA got back to me a day earlier than promised:

"I have taken on board the information provided in your previous email and have spoken with my immediate management team in order for me to get clarification on the issues you have raised. Regrettably, I am still waiting for this clarification and request a further 7 days for this investigation to take place.

If you have any questions please do not hesitate to contact me using the details below."

I don't mind him asking for more time as it gives me hope that they are actually looking at my complaint this time.

I've replied and told him I look forward to hearing from him in due course and that I appreciate him looking into my complaint and keeping me updated with his progress - creeping I know but if I'm nice to him, he might be nice to me :rotfl:

Hi there well that sounds positive i m going to keep a good eye on how you do because i m in the same boat with mbna , i sent them a mail yesterday i will let you know how i get on , keep at em cheers dave:T

claire95

claire95 wrote: »

lol,the man i spoke to was brill he told me a letter had been sent and though he coulnot see the breakdown i had been offered just under 6000:j:j but my husband rang about an hour later got a woman and all she would say was offer letters sent out and should hear in the next few days, she never even asked him his name,:mad:

finally got offer from HSBC in the post todday mine is £5987 hubbys is £2717:j:j:j
acceptance letters signed and sent back:j:j:j

smitchy73

claire95 wrote: »

finally got offer from HSBC in the post todday mine is £5987 hubbys is £2717:j:j:j
acceptance letters signed and sent back:j:j:j

Well done nice result, congratulations:D