PPI Reclaiming successes and failures

plumfin

Hi all. Great news! My first MBNA offer came through at £8578.23! This was from an old Thomas Cook card, taken out in 1998, average balance approx £4K. PPI premiums paid was £1922 until I cancelled it in 2007, card interest of £6273, 8% at £381. After they clear the card, they are sending me a chq for £4300!!!

Next, Goldfish increased their previous offer of £1700 to £6100!:D They had previously only had my statement from Dec 2005 and PPI was cancelled Dec 2006, so had worked on that. I was able to provide further statements. However, they told me that in the absence of regular statements, they only go back as far as Nov 2001 in accordance with the FOS guidelines.

This will help so much - thanks to Di and all for their help so far - 3 more to go....

plumfin

plumfin wrote: »

I have left it at the office, will put in on for you tomorrow morning

01452828010 or 08445560104

Good luck! I would suggest emailing the CEO, I had a great and speedy response from one of the people who work in there.

The_Marksman

plumfin wrote: »

Hi all. Great news! My first MBNA offer came through at £8578.23! This was from an old Thomas Cook card, taken out in 1998, average balance approx £4K. PPI premiums paid was £1922 until I cancelled it in 2007, card interest of £6273, 8% at £381. After they clear the card, they are sending me a chq for £4300!!!

Next, Goldfish increased their previous offer of £1700 to £6100!:D They had previously only had my statement from Dec 2005 and PPI was cancelled Dec 2006, so had worked on that. I was able to provide further statements. However, they told me that in the absence of regular statements, they only go back as far as Nov 2001 in accordance with the FOS guidelines.

This will help so much - thanks to Di and all for their help so far - 3 more to go....

:rotfl::j:beer: well done & good luck on the others :beer::j:rotfl:

russabbott

nemo77 wrote: »

i'm having the same problem - i tried to call the number quoted without any success.:mad::mad:

Does anybody have an email address for the chief exec or any other big wig?

As always, thanks in advance!

02380 723 838

claire95

pandaspot wrote: »

Hi

Does anyone know how we should now contact hsbc by phone as their 02380723004 number is no longer working?

hi i rang the HSBC regulated sales complaints number yesterday
02380723838

russabbott

claire95 wrote: »

hi i rang the HSBC regulated sales complaints number yesterday
02380723838

pipped you by one minute lol

were they helpful?

citibird27

The_Marksman wrote: »

Id give them a call as they are normally a friendly bunch and will/should keep you updated

as an idea of time waiting for a decision, seems to have gone out the window :rotfl:

Thanks, Marksman,

Will try that....5 weeks I would have thought was more than enough time...?

Another waiting game....:rotfl::rotfl:

Citibird x

Joannie51

24710274 wrote: »

:mad:FAILURE Barclaycard !
Well so much for no qibble refunds ! Today was the 16week point in my claim for ppi on my barclay card , as i had nt recieved any correspondece in the pidgeon post i decided to try phoning , only 90 minute wait , to be told a letter was sent on the 24 th of August turning me down because i had ticked the box! On that basis i knew what i was doing and as far as they are concerned thats the end of the matter!:(
This is my third failure after MBNA and Virgin on the basis i ticked the box, as a responsible person i tryed to ensure if i lost my job or had an illness that any debt i had would be covered , we all know that these policies was nt worth the paper they were written on and would nt have payed out , the courts had have ruled in the consumers favour by telling the banks to cough up !
However they are using every trick in the book to keep our money , i will not give up , they have my money and i want it back!
I have used lots of information from letters on this fantastic site to try and get them to reconsider there discisions and now wait with bated breath , congrats to everyone who has had success today :Tyou are keeping us going ,i wish it was me !!
Anyone out there who has managed to turn the ship round it would be great to hear how you did it ?
Cheers Dave

Hi Dave
I have had exactly the same with Barclaycard and virgin

claire95

russabbott wrote: »

pipped you by one minute lol

were they helpful?

lol,the man i spoke to was brill he told me a letter had been sent and though he coulnot see the breakdown i had been offered just under 6000:j:j but my husband rang about an hour later got a woman and all she would say was offer letters sent out and should hear in the next few days, she never even asked him his name,:mad:

smitchy73

pumpkinseed wrote: »

Hi All!

I haven't posted before but do read a few of the forums regularly. I've been reading all the advice on this forum so just wanted to post to share my success story.

I was reclaiming PPI on several loans I have had in the past few years and the current loan I have (I consolidated a few of my debts into one loan a couple of years ago). All these were held with HSBC.

Today I have received a letter offering me a refund of £9094.26!!!
The majority of this will be used to clear the outstanding balance of my current loan and there will be some left over to go straight into my pocket. I've only written one letter to HSBC and had a couple of telephone conversations with them but I think I'm very lucky that it's been a relatively straightforward process for me.

My grounds for claiming were that I was specifically told that my application to consolidate my debts into one loan would be refused unless I took out HSBC's ppi.

Just want to say a massive thank you to everyone on here for all your advice and positive support for people claiming - even if we aren't regular posters, we have learnt a lot from people's experinces on here. As a result of this, my husband and I are going to have one less loan repayment to make each month and so can pay off our credit cards even faster - our new goal is to be debt-free by April 2012 (without this we wouldn't have been debt-free until August 2013!)

Thanks again!
Pumpkinseed xx

You do know that unless your current loan is in default or arrears you can ask for the money to be given to yourself instead of paying off a loan you could pay off your credit cars, which I'm fairly sure will be at a higher rate of interest than your loan which has an end date, where as you're credit cards depending on their amounts etc could take decades to pay off.
We just paid off a £5k credit card with bank of scotland after a succesful complaint with Clydesdale Bank, we could have paid off three smaller loan with the same amount but it would still have taken us about 5/6 years paying off the increased amount to the credit card, whereas the loans all finish next year anyway.
Hope this helps:D